[Resolved]  Vodafone — Afer discontinuing services , not sending the refund (deposit)

Vodafone,
Not sending the deposit amount.
So many calls i've made to the cusomer care, but they are not sending the refund.
It has been 5 months .

Every time they give a new date to send the refund.

Here is the email conversation with vodafone .
[protected]--------
Dear Mr.vivek Dosi, =20

Thank you for your email dated 05-Feb-2009 about refund.

We would like to inform you that the refund cheque of Rs ****- will be sent=
through courier to your residence address within 10 days.

Note: Mention the Precise requisite in the subject line to help us prioriti=
ze your request.

In case you need further assistance, please do call or email us. We'll do o=
ur best to help you.

Happy to help,
Pushpa.
Vodafone Care

Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : corprelations.[protected]@vodafone.com
Website : www.vodafone.in=20

---- Original Message ----
From: vivek.[protected]@gmail.com
Sent: 05-Feb-2009 13:54:31
To: vodafonecare.[protected]@vodafone.com
Subject: Re: Happy To Help: Closure of [protected] and Refund Status =09[REF=
:[protected]]

Renju,
Can you please look into the matter.
As of today 5th Feb 09, i've not received the dispatched cheque sent
on 20th Jan 2009 .

Is it really dispatched ?

Thanks,
Vivek


Dear Mr.Vivek,

Thank you for your email dated 23-jan-2009 about refund.

We would like to inform you that your number has been deactivated the chequ=
=3D
e has already been dispatched to your billing address registered with us on=
=3D
20-jan-2009.

Note: Mention the Precise requisite in the subject line to help us prioriti=
=3D
ze your request

In case you need further assistance, please do call or email us. We'll do o=
=3D
ur best to help you.

Happy to help,
Renju

Corporate Relations
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : corprelations.[protected]@vodafone.com
Website : www.vodafone.in


---- Original Message ----
From: vivek.[protected]@gmail.com
Sent: 23-Jan-2009 22:24:08
To: corpcare.[protected]@vodafone.com; Vodafonecare.[protected]@vodafone.com
Subject: Re: Happy To Help: Closure of [protected] and Refund Status

I believe you were suppose to reply back to me within 2 working days .
Please let me know, the status of the closure and refund.

Do let me know, if you are not able to do so .

Thanks,
Vivek