[Resolved]  Vodafone — Harrasment from previous user

It is not less than 1 month since I have taken a new connection, bearing # [protected].

From day 1 I have been receiving calls and SMS for the previous user of this number asking for payments outstanding and credit outstanding.

I have been receiving calls and SMS from:
• Kotak Mahindra
• CITIBANK
• ICICI BANK and ICICI Loans
• Other pvt numbers etc.

I would say this is a very poor service level from Vodafone; you might have issued this number to me immediately after the previous customer surrendered the number.

Because of you lack of process quality, I am is receiving over 10 calls and other SMS’s harassing me to pay their money. Even if I explain to the caller that I am not the person who they are calling for it does not help.

Please do the needful to either inform all concerned authorities / organisations to remove the mapping of the number against the pervious user or issue a new number for me and bear the cost of informing all concerned in my phonebook of the new number.