[Resolved] Vodafone — GPRS not working | |||
hi i m using vodafone GPRS 194/- plan for unlimited Internet and they comet on there posters that they will give me net speed on 40kbps but i receive the net speed was 6kbps and when i call to customer care on that time my call get disconnect and i also call to nodal officer but no one pick my call so please help me i m very irate Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Dec 05, 2011 Vodafone India Customer Care's response Hello Udayrajmeena, Sorry for any inconvenience caused. Please share your number with us here http://bit.ly/vozbEN We'll look into the matter and get back to you at the earliest. Regards, Vodafone Customer Care Verified Support Feb 22, 2012 Vodafone India Customer Care's response Hi Pavan, As checked, the services are active and functional. Please share the generated error message and handset details so that we may be able to investigate this further. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help. Regards, Vodafone Customer Care, Andhra Pradesh Verified Support Jun 01, 2013 Vodafone India Customer Care's response Hello Sumitsharma, Please share your contact number with us at http://bit.ly/13sdi8v and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. | |||
9 Comments | |||
Comments
Vodafone — GPRS information
Vodafone started 2 give GPRS facilities free of cost( no charge for activating) but 10p/10kb surfing charges was charged fr surfing and also downloading from other FREE SITES.Only vodafone site used 2 charge money fr downloading from there wap site. I used 2 download lots of games from free sites with only 4 to 7 rs charges. Today when i downloaded from the same free site and checked my balance later saw that 200 rs was missing as i downloaded 2 things. On calling customer care they said that new policy is Rs 99 will be charged fr any downloads. there was no notice ir message from behalf if vodafone that their policy has changed. What is this. I am a student and now am standing at -68 balance. What am u gonna tell my parents. please help. thanks Dear Sayan,
There's nothing much you can do about such fraudulent practices. I myself have suffered from Vodafone's changing policy gimmicks. Once you talk to Customer Care, they assure you on face but nothing happens afterwards. I feel for you as such things happened to me when I was a student. I suggest you write an email to vodafone.
There's nothing much you can do about such fraudulent practices. I myself have suffered from Vodafone's changing policy gimmicks. Once you talk to Customer Care, they assure you on face but nothing happens afterwards. I feel for you as such things happened to me when I was a student. I suggest you write an email to vodafone.
My GPRS is not coneccted.I facing this problem last three month but not solve this matter.i call to customer care more than 200 times but no any response from customer care always he told me within 2 Hrs in activated.my mobile number [protected] my handset samsung star GT-S5233A
me using this no [protected] since the long time .i am always paying my bill right time. i am very upset to write this complain my gprs was not working since 5 days on my mobile which is number is samsung sch-w259 it is the dual sim mobile.i had complained this matter on 111 or 198 they don't replied possitive they said it will working in 48 hours from the date complained till now my gprs not activated they said to me they sending the settings with direct server but they dont gave me the setting massage also.
i hope this matter check on your end or quire my problem very soon if you will not give me the reply i will disconnect the services very soon.
vikas soni
[protected]
[protected]
i hope this matter check on your end or quire my problem very soon if you will not give me the reply i will disconnect the services very soon.
vikas soni
[protected]
[protected]
Hello. I started using Vodafone GPRS pack called BC95 sometime during October. But since 20th December, when the service was last renewed, the internet has stopped working. I called the customer care three times. First time I was told to make an access point called "Vodafone" in "Personal Configuration Settings". It didn't work. Then I was told to add a bookmark with the address as www.google.com. That didn't work either. Finally I was told to give my alternate number, and that the company would be calling me within 24 hours on that number. I also got a message that said the same thing and was given a service registration number - [protected], and that someone would respond to my query by Thursday, 23/12/2010, 05:46pm. Nobody called. On the next day I got another message telling me that they were unable to reach me, and that I was to call 111 for an update. I called 111, but my ability to call customer care had been disabled. Right now, I either want my internet to be fixed, or my balance to be refunded by Rs. 95 as I've been unable to use any internet. There is no error message I get, just that the page simply keeps on loading and loading endlessly. My number is [protected]
I'd also like to suggest that the company stop wasting millions on advertisements and instead use it to improve the quality of the product.
I'd also like to suggest that the company stop wasting millions on advertisements and instead use it to improve the quality of the product.
Vodafone — not availablity of gprs
gprs not working time to time due to not availability of gprs signal Hi,
I'm using vodafone number [protected]. From past 4 days onwards in my mobile GPRA is not working. I gave several complaints to vodafone customer care. But they didn't solve and giving wrong information to me. Please solve this issue as early as possible..
Thanks & regards,
Pavan kumar.
I'm using vodafone number [protected]. From past 4 days onwards in my mobile GPRA is not working. I gave several complaints to vodafone customer care. But they didn't solve and giving wrong information to me. Please solve this issue as early as possible..
Thanks & regards,
Pavan kumar.
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Vodafone — GPRS NOT AVAILABLE
sir , for last copuple of months ..i have not been able to access GPRS in one place where i used to get couple of months back!! i have tried to explain to customer service in kolkata but they told me that i havr to contact to the office of vodafone!! i don't know why i cann not access it now!! i want q reply from vodafone