[Resolved]  Vodafone GSM Mobile — Incorrect Recharge information.

Address:

Hyderabad, Andhra Pradesh

Hi,
This is Sameer, on 4th April I got my mobile number [protected] recharged online on www.vodafone.in went to recharge denomination & it said 176.60 will be talktime. After recharging i did not get any balance. Hence, I dail 111 spoke to some one and got a complain number [protected] and I was told by 6th April I will get 176.60 talking.
On 7th I called up in the morning and I was asked to wait till the evening. I again called 111 on 8th April I was asked to again wait, then I dailed 198 (so called Feedback & complain line). The person asked me to wait for 24hrs for my balance to be credited. Then again I waited and called on 10th of April. Again i was asked to wait for 24hrs when I said i can not wait. The rep kept me on hold and hung up. I have sent an e-mail to the nodal officer not sure of getting any reply. I am with vodafone since 2005 and this is what I get. Bad customer service and incorrect information on the website.

I request you to please do something about this. Thanks.
Sameer Pervaiz.
[protected].