[Resolved]  Vodafone — recharge

RESPECTED SIR,
I AM A REGULAR CUSTUMER OF THE VODAFONE SINCE 2005 BUT I HAVE A COMPLAINT REGARDING RECHARGE PROBLEM . I WAS TRYING TO RECHARGE MY CELL PHONE FROM 18 APRIL 2008 . BUT IT SHOWS THAT YOUR MOBILE NUMBER IS BARRED DURING TRANSACTION RECHARGE TRANSACTION ID - UE[protected] AND I HAVE TRIED ON 19 APRIL AGAIN AND AGAIN A MESSAGE YOUR MOBLIE NUMBER IS BARRED ITS ID - UE[protected] LATER ON I HAVE CALLED TO CUSTUMER CARE ON 23 APRIL THEY SAID THAT THEY WILL SOLVE THE PROBLEM IN 5 DAY BUT THEY HAVE NOT SOLVE IT IN 5DAY I HAVE CALLED ATLEAST 8 TIMES AFTER DEADLINEAND I TOLD THEM COMPLAINT NUMBER PROVIDED BY MR. MD LARIB KHAN ON 23 APRIL i.e.[protected]. ITS A LIFETIME PREPAID AND ITS VALIDITY TILL[protected]. I HAVE TRIED THROUGH RECHARGE COUPEN BUT I GOT A MESSAGE THAT "RECHARGE IS NOT POSSIBLE"., INCOMING OF THE CALLS IS PERFECT.I AM IN PROBLEM AND NO RESPONCE FROM CUSTOMER CARE OF THE VODAFONE, THEY ARE SHOWING THERE BAD IMAGES ON THE CUSTOMER.
KINDLY TAKE A LEGAL ACTION AGAINST THEM AND REMOVE MY PROBLEM. I SHALL BE THANKFUL TO YOU.

YOURS SINCERELY,
ASHISH SHARMA

Vodafone recharge through icici account — not received a bit of credit after recharge through online

Dear Sir,
Please refer to the detailed bills here under
09/06/2008 BIL/[protected]/0202/[protected] DR INR 252.00 through this I have paid your company a amount of Rs. 252.00 only online for the recharge of my cell no. [protected].but still my cell is not credited a bit of amount.
therefore let me know when it will get credited or why still it is not credited.

Thanks with anticipation
Surendra Bhagat
[protected]

on 4/8/2008, i received a message from vodafone that by recharging with 20, 30, 55, 110 you will get full talktime.and that should be done before 6/8/2008.then on 5/8/2008 i recharged with 55rc and got 46Rs talk time.then i called vodafone customer care and asked for full talk time. then the reply was that it was in process and u will get talk time within 24 hours.but after 48 hours i didnt get talk time.then i called customercare then they were talking that it may take 48 or 78 hours for processing .after 78 hours i called vodafone care theyare replying that u will not get talktime saying that u must recharge on that day u have received the full talktime sms.now i

i am facing problem last 15days. still my mobile is not recharging
i[censored] have to solve the problem otherwise i will disconnect the my vodafone service. vodafone service is wast service. i am not satisfied with ur service i waiting for last 15day ur reply but not reply i want my mobile recharge. my no. [protected]. i can waite only 1 day after i will remove my sim card.
bye.

got a Recharged slip from Vodaphone office, Surya Complex, Patiala on[protected] for rechage for Rs.50/- today 25th, no value got in the mobile.

HAPPY TO HELP...
Sunil pruthi, Patiala
[protected]

Recharge of talk time by Vodafone — Lapse of talk value

I have recharged my talk time on 1.11.2008 by their vendor Reliance Fresh, Bangalore. While taking plan of 221 I have verified that it should not have any time limit. The vendor shown me the plan on desktop which was not having any time limit with full talk time. Inspite that they have lapsed my charge value aftre one month saying that it was valid for 30 days only. I feel angry and cheated by illegal business practices of the company. The money is small but it lost my faith on all their plans as they can change plan any time. I complained them but no response from the company. Their Stores are numb and explain no resasons for that.

On 06.04.2009 I recharged my prepaid no. [protected] with Rs.105/- easy recharge for bonus 1000 minutes that r to becredited to my a/c within 24Hrs but none of the minutes were credited inmy account. Even if i received the transaction ID and the message syaing that please pay your retailer a sum of Rs. 105/- but still after the confirmation messages i didnt received my bonus minutes. I finally decided to call the customer care but they appear to be as a dumb heads and the respondent told me that there is no request or recharge paid towards this no. It was a shocking surprise that after receiving the confirmation SMS they dont have any records of recharge in their a/c's. They forwarded the request 2 times on 07.04.2009 and on 08.04.2009 but hadn't received any more SMS or the bonus minutes. This is an extreme tourture as thecustomer care say dont make any more transaction of the same amount as it may cause a jam.

Kindly resolve my above stated problem as soon as possible.

vodafone customer care people are worst at their service.people working in warangal(andhra pradesh) are really commiting illegal transactions.they are revealing the call register, call logs of girls to boys and are causing inconvinience many women here in warangal.they are doing this taking money from outsiders or doing for their friends.but this is not at all fair creating newsense.
so please take proper action and dont let this happen.if this seems to continue, it becomes a huge issue to look on.

SIR
I HAVE BEEN INTO COMMUNICATION WITH VODAFONE FOR A VERY LONG PERIOD OF TIME FOR A 100 RUPEES RECHARGE WHICH WAS DONE ONLINE ON 7APR09 AT AROUND 10AM THE TRANSACTION ID FOR THE SAME IS 72910 I HAVENT GIT THE BALANCE FOR THESAME AS YET
I HAVE ALSO BEEN ISSUED THREE TIMES THE COMPLAINT NUMBER FROM VODAFONE BUT ALL IN VAIN THEIR EXECUTIVES DONT EVEN KNOW HOW TO HANDLE CONSUMER THE COMPLAINT NUMBER WITH DATTES ARE AS FOLLOWS
DATED 07 APR 09 [protected]
DATED 12 APR 09 [protected]
DATED 14 APR 09 [protected]
EVERY TIME I AM TOLD THAT THEY WILL GEWT BACK WITH IN 48 HRS THEY TOLD ME THAT THEY WILL GIVE A CALL BACK BUT I AM TIRED OF ALL THIS I REQUEST YOU TO GET THE TALKTIME FOR THE SAME REVERTED TO MY NUMBER [protected]. I WOULD BE THATNKFUL TO YOU.

vodafone is useless... i gt msg to recharge for 55 n wen i recharged for 55 i got RS 0... n wen i cal customer care they say there is no rs 55 and tht money cant b given bak... they cheated me..

Vodafone — DISCONNECTED IN SPITE OF HAVING VALIDITY TILL 30TH APRIL

MY MOBILE NUMBER IS [protected](LIFE TIME VALIDITY).



PLEASE CONTACT [protected] TO HELP ME IF POSSIBLE DAER SERVICE PROVIDER.

i vikas gupta having vodafone sim which was last recharged on 30th may 2009 but the company is denying the issue that it was recharged. i used the premium way of recharging ie dialing 140 and then entering the 14 digit code.
My mobile no. [protected]
Card serial no. which was entered[protected]
card category was bonus card worth Rs 25
the complaint has been registered twice to the companys care no. ie 111
the both complaint no are-
[protected] dated 2/06/2009
[protected] dated 3/06/2009 at vodafone store peera gari
now they have deactivated our customer care service

i vikas gupta having vodafone sim which was last recharged on 30th may 2009 but the comapy is denying the issue that it was recharged. i used the premium way of recharging ie dialing 140 and then entering the 14 digit code.
My mobile no. [protected]
Card serial no. which was entered[protected]
card category was bonus card worth Rs 25
the complaint has been registered twice to the companys care no. ie 111
the both complaint no are-
[protected] dated 2/06/2009
[protected] dated 3/06/2009 at vodafone store peera gari
now they are now deactivated our customer care service

Hello sir,

I am shiv kumar sharma from banglore. i hav recharged my vodefone cell (+91-[protected]) with the recharge coupon of 151. but even after two days i did not get the balance in my cell. even i tried vodafone care 100 times. even VODAFONE CARE is fake.not even a single time i contact a human being.every time only computerised volume is there.so please try to solve my problem.

I HAVE RECHARGED OF RS149 ON 6TH AUGUST 2009 THEY HAVE GIVEN TIME OF 24 HOURS TO ACTIVATE BUT AFTER 50 HOURS THERE IS NO RESPONSE FROM CUSTOMER CARE SINCE I HAVE TOLD THEM MANY TIME THEY ARE CARELESS TOWARDS COMPLAINTS.

Vodafone — VODAFONE MOBILE RECHARGE

To whom it may concern,

I have made a mobile recharge for my Vodafone mob# [protected] for INR500 vai ICICI online banking. However same has not been credited.

Please find the details below:

Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051

Customer Reference :[protected]
Payment Amount : INR 500.00
Date of Payment : 05/09/2009
Debit Account : [protected]

Payment Remarks : 0204

Please do the needful and this is the fourth time I'm facing this issue.

Regards,

Satya Prakash Gupta

Vodafone — mobile recharging

I have recharged my mobile for Rs.100/- the massge i received that Rs.100 activated but only Rs.0.66p added to my mobile.before recharging my balance is Rs.-0.17p only.why minus figure has arises.please add Rs.100 to my mobile No. is [protected].

Vodafone Prepaid Mobile — Cheating With Customers

Dear Vodafone,

I requested to you please don't do like this. My 50 rs got deducted unnecssraly yesterday evening. I had 1000 minuts in my voda to voda acc. but my main acct balance got deduct. I tried to call your call center person but i was unable becouse you barred my customer care service. need my balance in my main account. and 1000 rupeas componsassion for mently hrashment. I lost my 100000 behind your 50 Rupeed. you will give me resolution or i have to go in consumer sourt just tel me on my mail id ahamad.[protected]@gmail.com or can call me on [protected]

Dear Sir,

In reference above subject,ICICI Bank telling payment process successfully. but As per Vodafone confirmation due to system error recharge not process.please find the transaction details

Transuction No:MICI[protected]
Time and date:[protected]:31:33


please check and revert


Thanxs & rgds
Saurabh
ABB limited
Cell:[protected]

i had rechared online on my vodafone number ([protected]) on 22nd of oct. 2010 at 11 pm of rs105 and did not got the appropriate amount as mentioned there.