[Resolved]  Vodafone — Complaints

Vodafone — ERRONEOUS DISCONNECTION OF MY OUTGOING CALLS

I am a customer of orange,hutch and now vodafone for over 10 yrs now and have a excellent
record so far. My primary mobile no. is [protected]. I have never written or had any complaint
till the other day and i feel this requires some serious introspection by the Vodafone customer service
department. Last month, as my usual practice has been i paid the bill much before the due date
and the said cheque was cashed by Vodafone as reflected in my bank statement. However what
followed is really shameful and unprofessional. I was flooded with a series of calls and sms's to
make payment of the bill and i even faxed a copy of my bank statement to one of the representatives.
However on 4th May my outgoing was disconnected. I made several calls to the call centre before this
date asking to speak to the supervisor but in vain. I would get a reply that the supervisors are busy
and will call back in 2 hours which they never did. Following the intervention of the nodal officer my
line was restored after 32 hours following which i lodged an official written complaint by mail demanding
a written explanation. In reply to this all i get is a call from a call centre employee saying that this wont
happen again. Now what i demand to know is why was my line disconnected in the first place when
Vodafone already had cashed my cheque and your team has not updated the same? Why was i
harassed and flooded with calls for a fault at your end? Vodafone very well knows that had this been some
other country they would have been sued for the same and because of the time consuming legal system
in India i assume the attitude of Vodafone towards a genuine and bonafide customer can afford to be
so disrespectful and laid back? THIS CANNOT BE ALLOWED TO HAPPEN AND SOMEBODY ACCOUNTABLE MUST GIVE A REPLY OR TAKE SOME ACTION.

[protected]
i want this no details plz


karan

I like to know the NAME & ADDRESS of vodafone mobile no: [protected]. Kindly help & Please reply immediately at Email: [protected]@gmail.com

hi, i want the details and address of this mobile number([protected])
plz mail me fast
thank u

[protected]

i want the details and address of the above vodafone number.
please mail me fast.
thanking u.

sir/madam
this vodafone no. is irritating me very much. the no. is [protected]
please send me full details including name and address

mail me thish
[protected]
num."s full details including name and address


thank u

i need the customer details with address of the number [protected].please mail me.thank you

Vodafone — Prohibitively high rates of calls made/received

The call charges (both ways) of Vodafone are excessively high and prohibitive. There is no system of redressal of any Vodafone problems, including billing pattern/modalities. If any email is sent to Vodafone, only automatic replies with false promises are received. The un-responsive TRAI also is not bothered.

What is strange is that, despite India's sovereign supremavy within our own borders, these foreign outfits should be allowed too ignore CAG's requisition for their accounts and these companies should find India as the safest haven to fleece customers, with no intervention from TRAI!

I want call history of [protected] from March 2010 . This is my mobile number.

[protected]
i want the details and address of the above vodafone number.
please mail me fast.
thanking u.MY EMAIL ID ahmed.[protected]@gmail.com

I want the details and address of the vodafone number [protected].the following customer is distrubing me by sending bad sms. please mail me fast.
thank you

Vodafone — It's Gives me miscall countiusly

please send me full details about the user of this vodafone number [protected]... b'coz it's gives me countiusely miss call please Replay me...

Vodafone — call logs

pls forward me the call details of this number ( [protected] ) for last two months

email ;- [protected]@yahoo.com

regards

[protected] Iwant the detailed address for the given mobile number... pls mail

Name Joginder Singh
Mobile No. [protected]
Mail Id [protected]@gmail.com

I want to deactivate NSE sms alerts and I have been sent the sms on 15 April by my mobile, my account has been debited on 16 April. Please take it on priorety.

pl urgent call history of prepaid mobile number
i want to get call and sms history of a vodafone prepaid number i.e., [protected], kindly mke it as soon as possible on my email id,
[protected]@yahoo.com tq

i want to know the owner and the city of the below number as early as possible.

[protected]

Vodafone — Harrassment and Cheating

What a third class company you are running where higher management is least concerned or bothered about what your executives and managers are doing with the customers in the loop of customer care or customer satisfaction. My name is Sharul Chandna and im getting harassed by your company's different departments for the Vodafone connection which I bought for the very first time in my life, and faced like hell in this one week.

My major concern is, I was offered a plan from your sales department for 299 postpaid connection on 6th of may, with the scheme which was going on at that time and your agent said that it was last day of it and he convinced me to buy that.

I bought it on the same day provided all my documents such as identification proof, address proof and my photograph on time with cash of Rs 250, for which I have the receipt dated 06/05/2010.

The scheme that was going on at that time, in which 4 things were there which I was told 1.LCD, 2.Digital Camera, 3.Traveling Bag, 4. Wall Clock. your agent said that I will get any one from these for sure.

After that I got verification calls every time I confirmed about the scheme they said yes it is their. Our executive will come at your place for physical address verification, he will provide you with the scratch card and you can redeem that form any Vodafone outlet and your Phone# will get activated within 24 to 48 hours…Whole one week has gone im getting false information from everybody. instead of expecting calls from your department I am calling you 3-4 times a day. either they put me on hold for long because I asked them to speak to their manager.

Your all executives are very harsh and irresponsible, all the time they just hang up the call in between when I was saying something. no body has taken this matter seriously yet.

Talked to Verification department with agent Puneet on #[protected]

Talked to Customer Care Department with many agents Neeti, Santosh, Rahul. Sup.Amit on customer care #...all did not talk and responded properly put me hold for long and after that simply hang up the call in between.

Plan and Schene Offered nad discussed by your salesman Abhay on # [protected] he gave me his personal# for any query.

Sim delivered by rahul # [protected], he provided me with receipt on 6th may.

I want you to take this matter very seriously and I would appreciate if this matter will be resolved ASAP and my no. will get activated within 24 hrs.

If some manager or senior person will read this E- mail and revert me back on the same mail id or on my phone # [protected] that would be appreciated, otherwise Im going to file Harassment and Cheating case against Vodafone as per Consumer Act 1965.

Regards
Sharul

hi i am biswajit.i want a real friand
my number is [protected]

i want to knw d name nd details of vodafone no. [protected]