[Resolved]  Vodafone — Problem with New Prepaid Connection ([protected])

Address:

Maharashtra

-------- Original Message --------
Subject: Re: Resolve Problem on new Pre-paid Connection.
Date: Mon, 20 Dec 2010 13:14:19 +0530
From: sandip bheda <sandip.[protected]@standardcharteredcapitalmarkets.com>
Reply-To: sandip.[protected]@standardcharteredcapitalmarkets.com
Organization: standardcharteredcapitalmarkets
To: vodafonecare.[protected]@vodafone.com
References: <4D0EF59F.[protected]@standardcharteredcapitalmarkets.com> <4D0EFC57.[protected]@standardcharteredcapitalmarkets.com>


Reminder - II

sandip bheda wrote:
> Reminder - I
>
> sandip bheda wrote:
>> Dear Sir / Madam,
>>
>> I have bought one new pre-paid card No. [protected] from Asha general Store situated at Bail Bazar , Kurla (W) on 5th Dec. 2010. To activate the same New connection filled a Prepaid customer Information form no.[protected] & given my PAN Card & Ration card copies as a Photo Identity & address proof on the same day.
>>
>> This duly filled & signed new application form the Shop Keeper Mr. Bharat Sangoi given to the Voda Phone Officer of the Distributor Named Hirenbhai of Padmavati Entp. After 2 days, I have received a Call from the Shop keeper that Since Ration Card is not acceptable your form is rejected & now you have to fill another form. At that time, I request Mr. Bharat Sangoi that Pls. return my old form with proof documents which is with the voda phone company for activation but further due to negligence of Distributor or the Sales Person of Voda Phone , nothing is happened & again I have filled New Application no.[protected] & also given my Voter ID as a Photo ID & address proof but unfortunately again this application is also rejected , don't know the exact reason this time.
>>
>> I don't know , What the hell is happening......???........ in a well known Company like Voda Phone.
>>
>> I request you to activate my new no. [protected] on an urgent basis on basis of both the above mentioned 2 Applications with proof documents PAN/VOTER ID & Ration card. You can also call on my old no. [protected].
>>
>> If this problem is not resolved, I will take necessary further action on the same issue legally...
>>
>> Note that, I am working with Standard Chartered Bank in the KYC Compliance Dept. itself from more than 10 yrs. & better know about all the KYC Compliance of RBI as well as SEBI more than you.I want's to ask you , If the 1st form is rejected.........
>>
>> * Why I not got a call from an staff of Voda Phone ??
>> * Why the given application not forwarded to me along with proofs ??.........As per KYC Compliance any KYC Application not processed in any company should be returned to client immediatly under any circumstances.......than Why you have kept my both rejected application at your end till the date...???
>>
>> Pls. give the contact no. of your Compliance or Back office head, I wants to talk with him...........
>>
>> Othe Necessary Information I am giving here....for yr. referance :
>>
>> * My New No : [protected]
>> * Name : Sandip R. Bheda
>> * Buy from Shop : Asha general Stores , Mr. Bharat : His Demo No. [protected].
>> * His Distributor : Padmavati Agency , Mr. Hiren : Demo No.[protected]
>>
>> Pls. do the needful on an urgent basis...........
>>
>> Thanks & Regards,
>>
>> Sandip R. Bheda
>> Cell No. [protected].
>>