[Resolved]  Vodafone — Mobile No. Portability

Address:Mumbai Suburban, Maharashtra

Hi, I had recently ported my Airtel mobile no: [protected] to Vodafone India.
The plan i was offered initially was:
Rs. 299 Rental,
800 minutes calling (additional 50p/min - all India)
100 Sms (Local+National)

After a week of processing, i finally got network on my Vodafone Sim just to find out that they ported my no. to a data card service. Now my number is blocked from communication (calls + sms) and only Data is active.

When enquired for the same:
Dealer is not answering the calls correctly,
Vodafone customer care doesn't know whats wrong and keeps pushing me to Vodafone Gallery
Vodafone Gallery guys don't want to help (even though they wear 'Happy to Help' T-shirts)

Finally after wasting my 2 hours in Vodafone Gallery, The customer care executive said that the no. will still be blocked for 5-6 Days. and even after that they are not sure that I'll be getting the MNP plan.

The plan that they offered me:
Rs. 399 Rental,
800 Min's. (Additional 50p Local - 1Rs STD)
0 SMS

Really upset with the way Vodafone India is treating its new customers.
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Dec 19, 2016
Complaint marked as Resolved 
Verified Support
Apr 24, 2013
Vodafone India Customer Care's response
Hello Ameya,

We are working on your concern and will get back to you with an update in 48 hours.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

Now i m custumour of reliance... Bv now i want to convert my reliance no. into vodafone throw mobile no. Portability..
Is there any profitabe offer for my then call me plzzzz..
RAHUL GUPTA
[protected]
call me on [protected]
i feel sorry about this because that mobile phone has some technical problem... So when u call me it shows swtich off... Plz call me on [protected]...
RAHUL GUPTA
Myself Girish Tyagi and my mob. no. is [protected].
I have applied for mobile no. portability from Dolphin to Vodafone on 4/7/11 at Vodafone Darya Ganj opposite Golcha Cinema Delhi.I was made to understand that with in seven days Vodafone will be my service provider.Today is the tenth day nobody is in a position to tell me the status.Vodafone helpline told that request has not reached.Vodafone spend so much on advt. showing and claiming to be no. one mobile service provider.It will be better to vodafone company to pay some attention on providing services.

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