[Resolved]  Vodafone — Network Problem In New Connection

Address:Pune, Maharashtra

Respected Sir,
I have converted (Number Portability) my Tata Docomo Number to Vodafone originally it was Realince
Mobile number and from Relaince to Tata Docomo I got it Converted last year December and as I had
a Connectivity problem in Tata absolutely no signal hence got My Number [protected] converted
to Vodaphone two weeks back as the place I am using this particular Number is in Pune -Wagholi
and as I know Vodaphone has a good Network in this Location because I have another Vodaphone Number
which I am using.
Now My problem :- I was using a double Sim Card Mobile Phone Micro Max hence when the problem started
2 weeks back I complained to customer Service they said that try changing sim to sim 1 as was using in sim
2 pocket but still no change in the problem On Sunday 29th I bought a New Samsung Mobile Android phone
still the problem is same hence I complained yesterday they said then may be there maybe a problem with the Sim Card hence I went and changed and bought a new one yesterday but there is no change in the problem.
Kindly Note My second Vodaphone Number has a good Signal but not the converted from Tata One.
Kindly Find a Solution to my problem other wise I would be helpless and as I am in Business I cant afford to Make loss in my Business
Kind Regards
Sudhir Pillai
[protected]
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Jan 4, 2017
Complaint marked as Resolved 
Vodafone customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2013
Vodafone India Customer Care's response
Hello Sudhir,

We are working on your concern and will revert with an update by 14/October/13. Your Service Request Number is [protected]. We appreciate your kind support.

Regards,
Vodafone Customer Care.
Verified Support
Oct 14, 2013
Vodafone India Customer Care's response
Hello Sudhir,

We have identified a weak coverage at your location. Network team is working towards resolving it at the earliest. We will revert with further update in next 2 working days.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Oct 18, 2013
Vodafone India Customer Care's response
Hello Sudhir,

Please be assured that our network team is working on your concern and will get back to you with an update. We request your kind co-operation in the interim.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Oct 21, 2013
Vodafone India Customer Care's response
Hello Sudhir Pillai,

We regret the inconvenience caused to you. On the basis of the feedback received from our network team, we regret to inform that an immediate improvement in indoor coverage would not be possible, as currently there is no new network site planned near your premises. However, our network team continuously working on the same to improve the network connectivity in your area.

Regards,
Vodafone Customer Care.
Verified Support
Oct 24, 2013
Vodafone India Customer Care's response
Hello Sudhir Pillai,

Thank you for giving us the opportunity to serve you better. Please share your valuable feedback with us at http://bit.ly/1ackGIF
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