[Resolved]  Vodafone — Postpaid plan

i have been told by the vodafone store executive that a plan known as AR 699 has std call rates of 1.30 rs on 20th of june 2008 and been advised to switch the plan at the time when my bill cycle completes at the end of the month. i did so but my bill has std rates of 2.40rs when confirmed at the customer care as well as at the vodafone store they told me that the offer has been withdrawn by the company on 26 of june 2008.
i was not informed by the company of the withdrawl of the scheme, neither by the authorities of the company by sms or call nor by the means of electronic or print media.

Respected Sir,

I m Pradeep Bhat from mumbai ( [protected] ). I just convert my prepaid vodafone connection to Postpaid in Oct. 2009.at the time of activation plan.call centre ( call centre no.. from person i taken this plan [protected] ) and person who come for varification told me about my plan, that they collect Rs 350 / - from me...out that 100 Rs. is my activation charge...rest of 250 Rs. will be adjust against my 1st & 2nd bill as 125 Rs each.....with gift voucher after paying 1st bill.

But when i received my 1st bill its not adjust any where...when i asked for that i got information from call centre is wrongly they enter my no in normal plan...there is 100 rs activation charge.. Rs. 200 deposit that refund only after if i cancelled plan after one year..and Rs. 50 for claim of gift Voucher ..which is adjust against my in bill amt.
but still i not get that in my bill..

i want to that take action against in all this process...which is consume lot of my time...and i not satisfy with there customer care as they given diff. information each time about my plan...

Kindly note that in a month of December 2009, I have shifted from Mumbai to Pune & hence I had requested to change my base station of my cell No.. [protected] & for [protected] (Both are covered under familiy plan) to Pune instead of Mumbai so that all local calls will be 1 Rs per min as against 1.69 Rs per min.
After loadging my request in your Vodafone branch at Thakur Village, Kandivali (E), I have received SMS stating that "As per your request we have changed your plan", however till date my plan has not changed i.e. to get base station as Pune instead of Mumbai & on top of that all call & SMS charghes are as roaming one. Besides couple of weeks back I have lodge complaint on [protected], wherein those executives promisingly said they will come back to me in 24 hours. But still theuir reply is awaitedf.

HENCE REQUEST YOU KINDLY DO THE NEEDFUL, OTHERWISE I AM FORCED TO CHANGE SERVICE PROVIDER (AS I CAN CONTINUE WITH THE SAME NUMBER)

Dear friend,

i was also a loyal customer to hutch (excellent) and of late Vodafone ( the lousiest )
having made payment for one year advance rental for my no.[protected], they have disconnected my services.

i waited for the option of number portability and soon will change to airtel/reliance.
i want to share this info.with as many persons as possible and so
I SUGGEST YOU TO USE NUMBER PORTABILITY OPTION AND SIMPLY SWITCH OVER TO OTHER NETWORK.
pl do it immediately and enjoy good services.