[Resolved] Vodafone — Prepaid mobile recharge | |||
I received a message from Vodafone(VX-611120) today(Sep 8) at 10:17 AM informing me about an offer that said ” 70=70! Get FULL TALKTIME of Rs.70 on Recharge of Rs.70. Offer valid for today only. Hurry!”. I decided to avail the offer and recharged my mobile ’[protected]′ with Rs.70 from ‘www.paytm.com’. But I received only Rs.59 as the balance. I do not understand why they have misled me by sending this message. Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Sep 11, 2013 Vodafone India Customer Care's response Hello Mohammad Ghouse, We weren't able to get in touch with you over phone. We confirm, full talk-time has been credited towards your account for the [protected]@70. Regards, Vodafone Customer Care, Karnataka | |||
 3 Comments | |||
Comments
Hi, Even I got this message saying RC70 full talktime validit:60days. But when I try to recharge through online, it's not getting recharged. Vodafone guys this highly confusing and disappointing. I tried through Vodafone, Paytm and Freecharge.
I received a message from Vodafone(VX-611120) on(May 31) at 12:00 PM informing me about an offer that said ” 3 in 1 Vodafone Offer! 100=100! Get FULL TALKTIME+Local Mobile Calls 1.2p/2 sec-15 days +50 mb data for 3 days Offer valid for next 3 days”. I decided to avail the offer and recharged my mobile "[protected]'with Rs.100 from ‘www.mobikwik.com’. But I received only Rs.83.96 as the balance. I do not understand why they have misled me by sending this message.
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The first message that I received immediately after recharge said that only Rs.59 was credited to the balance. So, I felt disappointed and registered this complaint. But after a few hours I got another message saying that Rs.70 was credited. This confused me even further. Later one of my friends told me that it would take the operator some time to validate the offer and hence the delay.
Any have my problem has been resolved. I thank Vodafone for their timely response.
Regards,
Mohammad Ghouse.