[Resolved] Vodafone — Unnecessarily deduction of amount from my main balance,
I am very disappointed with your services this time. Very very poor.
You just know how a customer can be dumped.
The problem is that i was using my internet pack which is 2g, rs 95.
It ended all of a sudden without any prior information from your end.
This happened first time as since last month i get a message from your end that the - " your data units ends today"
This time i dint got any such message.
I was using my wifi for all night and in morning i used a bit of data pack that to for a count of time. I havent used that much so that you can deduct around rs 120 from my balance.
Very poor services.
I put off my data pack everytime when i get reminder from your end. Regarding end of data pack.
This all should not be happened if i would have got the message of ending of data pack.
This is very sad point of affair. Very disappointed with your this kind of customer service..
Also i was calling to your customer care and then i had to call them 6 times to speak to a senior person. Again bad service
Even your customer care representative doesn't have maners to talk.
There are so many negative points against you. Gossshhh.. Very much horrified from you guys now
Request you to see to it and reimburse the amount deducted from my account.
I have all the proves that i have got a message from your side every time but this time you dint do that because of that this problem has arrived.
Aying again.. There was no point deducting the amount.
It would be better if you could help me out asap.
Get back to me asap that's it.
Complaint marked as Resolved Dec 2, 2016
Verified SupportVodafone India Customer Care's response May 30, 2012
Please email the details of your concern to vodafonecare.[protected]@vodafone.com for further assistance.
Vodafone Customer Care
Verified SupportVodafone India Customer Care's response Jun 13, 2013
Kindly provide your current and alternate contact numbers at http://bit.ly/1byNOcB and we will have someone get back to you in a short while with further assistance.
Vodafone Customer Care.