[Resolved] Vodafone — Unnecessarily deduction of amount from my main balance, | |||
I am very disappointed with your services this time. Very very poor. You just know how a customer can be dumped. Yes right. The problem is that i was using my internet pack which is 2g, rs 95. It ended all of a sudden without any prior information from your end. This happened first time as since last month i get a message from your end that the - " your data units ends today" This time i dint got any such message. I was using my wifi for all night and in morning i used a bit of data pack that to for a count of time. I havent used that much so that you can deduct around rs 120 from my balance. Very poor services. I put off my data pack everytime when i get reminder from your end. Regarding end of data pack. This all should not be happened if i would have got the message of ending of data pack. This is very sad point of affair. Very disappointed with your this kind of customer service.. Also i was calling to your customer care and then i had to call them 6 times to speak to a senior person. Again bad service Even your customer care representative doesn't have maners to talk. There are so many negative points against you. Gossshhh.. Very much horrified from you guys now Request you to see to it and reimburse the amount deducted from my account. I have all the proves that i have got a message from your side every time but this time you dint do that because of that this problem has arrived. Aying again.. There was no point deducting the amount. It would be better if you could help me out asap. Get back to me asap that's it. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support May 30, 2012 Vodafone India Customer Care's response Hello Vijay, Please email the details of your concern to vodafonecare.[protected]@vodafone.com for further assistance. Regards, Vodafone Customer Care Verified Support Jun 13, 2013 Vodafone India Customer Care's response Hello Gurneet, Kindly provide your current and alternate contact numbers at http://bit.ly/1byNOcB and we will have someone get back to you in a short while with further assistance. Regards, Vodafone Customer Care. | |||
21 Comments | |||
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they just know how to deduct the customer balance.
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