Vodafone USB Stick — No action has been taken against complaints

Address:

North East Delhi, Delhi

Dear Sir,

My Vodafone number is [protected].

Two months back i purchased a USB STICK of VODAFONE & from day one i'm having problems regarding the speed of the connection.

Many a times i called customer care,they said that their executive will visit my home and my complaint will be resolved within 48 or 72 hrs.
But no action has been taken till now.

Speed of this stick is so slow that if you click on Internet Explorer it's HOMEPAGE i.e. GOOGLE takes
4 to 5 minutes in loading.!!

Sir How much slow a connection can be.??

This seems total waste of money to me. I'm not at all satisfied with the services they provided me.You can access
internet at a faster speed with your MOBILE instead of a VODAFONE USB
STICK.!!

When i didn't recieved a positive response from the customer care,I E-mailed my Problem to VODAFONE.

I forwarded my complaints to vodafonecare.[protected]@vodafone.com.

Even they didn't responded properly they said-

"that speed o[censored]SB stick is an average variable and It
depends on the number of persons using the connection at a particular
time at a particular area. The speed gets shared between the number of
connections being used in a particular area"

Against this statement if i compare their services with other
service providers like Reliance, Airtel, Tata. They also have the same
conditions as Vodafone's and still their services are MUCH better in
comparison to VODAFONE.!!

How is it possible.??

I requested them to take some action but everytime i recieved the same response.

I suffered alot & now i'm fed up of requesting again and again & i want JUSTICE.

Please take some action regarding this.

Thanks & Regards,

Neeraj Punia.