[Resolved]  Vodafone — Mobile portability

Address:

West Delhi, Delhi

I visited twice to vodafone store @Rajouri Garden ,New Delhi after waiting for more than an hour to obtain theinformation regarding documents required for mobile number protabilty.I haave been adviced by Mr Shashankregarding the dox.I asked him twice about the docs and he confirmed me the same.Next time when I visited there with my documnts and after more than anhour waiting when My turn came...The gentlemant sitting on customer servicedesk whose name is Sunny Denied accepting the dox and asked my pan card and marriage certificate also required.I can understand the requirement of docs but my question is wHY cOMPLETE INFO NOT GIVEN earlierwhn I wasted 2 hrsand a confirmation been takenfrom Mr Shanshank bout the dox.When Questioned them for this ...after for bout a discussion of 30-35 minutes with there back office they accepted my dox and given me a Sim n assured me that no portabilty will be done in 7 days,.When till 8th june I havent received anyresponse I again visited vodafone store @PVR vasant kunj.Again after one hour waiting when we gt our turn I was shocked knw that request got rejected.Which id Ok.but again my question was They dont have so much courtesy to atleast inform their customers.Neways after that i Changed my mind to actually opt for vodafone...After some time I visited Ides and given all those dox in idea and whn i Confirmed bout the status after 7 days ,I was really shocked to know thet again my request was rejected because VODAFONE HAS NOT CANCELLED THE REQ WHICH GT REJECTED EARLIER.I amd highly disatisfied with kind of service provided by vodafone .I am using anothercorporate connection also from vodafone but I am suffering so much because of this.I really want to complain about vodafone rajouri garden store people who misguided us and because of their negligence customer need to suffer so much..I am also working and dont have so much time to actually visit them and to wait for more than an hour .