[Resolved]  Vodafone — wrong recharge

Address:Dehradun, Uttarakhand

I rechared my vodafone prepaid no [protected] with rs 75/ but talktime balance shown in my A/c is 0.kindly refund the recharge amount.I haven't asked for any internet service.

Thanks & regards
Mukesh Semwal
[protected]
Was this information helpful?
No (3)
Yes (4)
Dec 4, 2016
Complaint marked as Resolved 
Verified Support
Apr 09, 2012
Vodafone India Customer Care's response
Hello Rajan,

Please be assured that we're looking into the matter and will get back to you as soon as we can. We kindly request your cooperation while we solve your concern. You can write to us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Sep 14, 2012
Vodafone India Customer Care's response
Hello Rahul,

Please share your contact number with us at http://bit.ly/PoAlcH and we will get back to you with assistance.

Regards,
Vodafone Customer Care.
Verified Support
Jan 18, 2013
Vodafone India Customer Care's response
Hello Mukesh,

Thank you for writing to us. As a special gesture, a talktime of Rs.64/- will be credited to your account and the data benefits will be cancelled.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — recharge of one year validity

it is swathika...my no is [protected]..
i got one sms from voda phone offer..25th January,at 3.33pm
offer name....295RC
In this scheme if i recharge 295rs i will get 100rs talk time and one year validity..This sms i got 25th january 2008 at 3.33pm.
So i recharged one vodaphone agent at 5.50pm,but i didn't get validity.After i enquired voda phone customer care,they told me after 24hours will get.still i am not get any sms..so i mentally depressed..This case i wane to book.
I stored that sms and when i recharged time that also i have..
Ihave voda phone no [protected] on name of my son nagendra singh.post paid palan was overon 29 aug 2008.but it is errously renewe, and billhas come after adding rs 889 rent one years. icomplaint on 03sep2008 for prepaid after that i personnly go okhla shop and given compallent that pi convert my conection in ore paid and reduce advace rental.so i paid bill.but no satisfy answer received.I am a custmouer of voada phone last three year. an d privious billwas due except one bill. my connection has disconnect. Iwant to paid billwithout advace rental.than i want prepaid conversion can you do or not .
mene 3 oct ke din mene [protected] k no. me 222 rs ka wrong richarge kiya hai jo bad me [protected] no. me 222 ka richarge kar diya to muse wronge gayi hui balance vapas chahiye is keliye mene WR [protected] [protected] 222 GJ[protected] SEND TO 54045 ME MASSAGE BHI KIYA
TO MUJE MERI BALANCE KAB MILEGI?
Respected Sir,

i am sitaram Kerkar My Cell No [protected] my problem is my sim card validity was finishing on 04/01/2009 but i got a sms on 31/12/2008. if i recharge some of Rs. 251/- in next two days. i will get one year validity and 250/- Rs. Talk time. so i was recharged on 01/01/2009, But by mistake it rehcarged happned Some of Rs. 250/- not 251/- so i got 144/- Rs talk time and and only one month validity. so next day i make complent to recharge center of above matter. so he infom for revard that tranction to vadophone company then my some balance was gone in minus apploxly Rs. 78/- then i called to vodaphone care Contact No 111 that time your some one staff name vijaya Jadav got me on line she suggest me if i recharge my sim card Rs. 78/- wich was gone in minus, i will get remining oll talk time and full year validity with in 24 hours i so that that day i rehcarged some of Rs. 100/- but till date i am not get any extra validity and also not get my talktime.

Sir i Hope you will consider my request and do the needful.
i had recharged my prepaid mobile no [protected] for 2500 rupees through cti bank credit card onno[protected] on 13022009.vodaphone has used this money for world credit card.this was never requested by me.i had lodged a complaint with vdaphone judges bunglow ahmedabad store on 14022009.complaint no is[protected].i got a message on my phone that my complaint is resolved .however niether my phone is correctly resolved nor my money is credited back in my account..i tried to get information from customer care [protected]. i was kept on line foe 32 minutes but no respnce

Vodafone — RECHARGED BALANCE AMOUNT VANISHED

Hi I am Ramesh,residing in Bangalore

My misses Name is Saralla,she is using vodofone for the past 2 years her Vodofone number is [protected]

The problem is we recharged for 100 rupees last week ..immedietly balance showed in her account ...But after a while the balance became nill..we have not made any call...

Then yesterday we recharged for 30 rupees..again the same problem happend..to my astonishment the balance message sent by vodafone also vanished from my mobile...after tat i called up customer care peopel..they simply telling system is down and asked to call after a while..nobody is able sort out my problem...i really hate to chosen this company......

Vodafone — ugly messages to my sister

Dear sir
my sister studying in chennai, she got ugly and adults only messages from this vodofone number [protected], if iam trying to call he did not take the phone. and he message me " do what you can" what can i do for this to stop this activity, if You can take the necessary action as soon as posible. my mobile number is [protected]
hi,my wrong recharge of rs.301 is not getting refunded. it happened on 28th june 2010, first the dealer told it'll take 15 days and then he told it'll take another one month since there is some problem with vodafone.till date it did not get refunded to my prepaid vodafone account and also i did not get any proper reply from them whenever i call the dealer he gives all lame excuses. i had recharged from VODAFONE STORE(TRILOKYA ENTERPRISE) its in j.p nagar 2nd phase, Bangalore opp. Food world. i am afraid if the amount never gets refunded to me at all. please help...

vodafone wrong recharge — vodafone wrong recharge

i have done my recharge of Rs.500/- from tingre nagar on 1 feb 2011 on my mobile num [protected] but it was been recharged wronly by the retailer on the mobile num [protected] is there any processor for the tranfer of balance if it is so plz help me for the same my num is [protected] (Stanny)

Vodafone — Ugly Messages through sms

The mobile number [protected] is disturbing my friends since last 1 weak... very ugly SMSs including sexual contents are being sent to their numbers.. So I kindly request you to take this in account and take necessary actions against the above number.
wrong recharge on [protected] rs.786 please refund on [protected]

Vodafone — wrong recharge

when i rechared my prepaid card last time then while cheking balance a message displayed that full talktime for recharge Rs 115.today i recharged with Rs 115 tr.Id.RM[protected] but i got recharge of Rs0.01 which is incorrect and very unfare practice in service to customer.vodafone declares plan but dont execute it which causes sever inconvience to customers.pl modify my balance with Rs 115 immidiately.
also keep promises in plans or dont send them if not possible to carry the same unless customer has asked it to CC.

Vodafone — validity period showing wrongly

I got a new SIM from Vodaphone ( Mobile Service Provider ) on 07/04/2012. It is a prepaid. They collected Rs.46/- as activation charges and told that it is life time validity. I paid the same and also paid Rs.222/- to have full talk time. I was happy that the SIM got activated around 5.00pm as assured. I didn't read the instructions available on the pack since I was in a hurry. In the night I was going through the instructions and found that SIM is free and activation charge is Rs.15/- only. The validity of SIM is showing as 05/10/2012 only. Please inform which information is correct.

My Mobile No: [protected]
SERVICE PROVIDER IS VODAFONE AND NOT VODAPHONE. IT IS OK. BUT SUCH KIND OF THINGS ARE TO BE TAKEN CARE OF CONCERNED GOVT.DEPARTMENTS.

videocon [prepaid] — not refund my recharge balance

dear sir ,
i have a videocon sim . no. is [protected] . name rajendra damade .
dear sir the videocon compny has sent me a sms on 10 april 2012 - recharge with 20 rs. and get 25 rs. get 15.80 rs. instant & 9.20 rs. is after 24 hour . and after this sms i was rechsrge with 20 rs via retailer on mobile in 10 aprail 2012. the comny has sent me 15.80 rs only and other balence is not sent . i was call custemar care and complaint about this he give a COMPLAINT ID[protected] OR 93578608 [TWO TIME] and syaing to wait for 24 hour for refund your left promr bal. but they not refund my bal.

plz help me....
or reply
as soon as possible

regard
rajendra damade
no. - [protected]
50 Rs wrong recharge
MUJHE SE GALTI SE [protected] PAR RECHARGE DAL GYA PLEASE REFUND [protected] MY DEMO NUMBER IS [protected]
My Vodafone no is [protected]. But by mistake i have recharged Rs 130 to 83719430.
Can I get back my ammount back?
Please give salution
solve

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information