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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
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S
Shashwat Tiwari
Jan 16, 2013
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Address: Pune, Maharashtra

Hello

My name is shashwat tiwari and i am a technical recruiter by profession.I want to file a case against vodafone postpaid services of cheating and making fake promises.
Here is the detailed description of how they cheated me.

• I joined as a recruiter in xoriant solutions pune. I was sent to mumbai in september 2012 for training.
• There i was planning to buy an airtel sim becasue it provides free roaming througout maharashtra.
• But an agent of vodafone offered me a corporate sim and promised me that vodafone will also provide me free roaming throughout maharashtra.
• Only on this cause i agreed to buy the sim.After i bought the sim and my no was [protected] i called the agent again and asked him the procedure to activate free roaming facility.
• He gave me an email address and told me to mail and then service will be activated.
• I did the same but response came that facility cannot be activated.
• Then i called the customer care and asked them about this matter.They jazzed me by saying once i start roaming outside mumbai,service will be activated.
• Then after i went to my hometown for a day and i called again that i am in roaming now please activate free roaming on my no.
• They again jazzed me and said once i reached pune it will be activated.Finally on my way to pune i called up and asked tem again to activate roaming then they said it cannot be activated
• .Then i asked the customer care to deactivate the no.
• Since the company made fake prmises with mw everytime, so i want the company aso to compensate on the bill amount

Please take necessary actions against them

Shashwat Tiwari
[protected]
[protected]@yahoo.com
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    bhagiasandeep
    from Delhi, Delhi
    Jan 16, 2013
    Resolved
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    Resolved

    Address: Delhi

    Vodafone was/is offering a scheme in my college(IIT-D) to buy a postpaid sim.

    10th jan : I filled the form to convert my vodafone number ([protected]) into postpaid. The vodafone guy told me I could collect my new sim from him from my campus tomorrow i.e on 11th jan.He did not show up since then.

    13th jan: my prepaid service was discontinued and was converted into postpaid but I hadnt received my sim. My family had been trying to contact me but couldnt. I have missed quite a few important calls since that time.

    15th jan: vodafone wants to provide me with the new sim by tomorrow i.e. 16th jan. But what about the trouble I had to go through because of their executive who failed to show up at the place where he had his stall?

    Secondary complaint: What about the rs. 200 or so balance of mine that was there in my prepaid sim in which service was discontinued?
    Jan 16, 2017
    Complaint marked as Resolved 
    Verified Support
    Jan 18, 2013
    Vodafone India Customer Care's response
    Hello Sandeep,

    Please share your current and alternate contact numbers with us at http://bit.ly/11Doa5D and we will have someone get back to you with assistance.

    Regards,
    Vodafone Customer Care.
    Verified Support
    Jan 19, 2013
    Vodafone India Customer Care's response
    Hello Sandeep,

    Thanks for writing to us. We have already sent you all the details on 18/01/2013 regarding your concern. Kindly re check.

    Kind Regards,
    Vodafone Customer Care, Delhi & NCR
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      sridharyaswant
      from Nashik, Maharashtra
      Jan 15, 2013
      Resolved
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      Resolved

      Address: Tamil Nadu

      PLEASE CHANGE THE TARIFF PLAN FROM THE PRESENT 199 SLAB TO 99 SLAB TO REDUCE MY CELL PHONE BILLING CHARGES IMMEDIATELY. MY MOBILE NUMBER IS [protected]
      Dec 26, 2016
      Complaint marked as Resolved 
      Verified Support
      Jan 18, 2013
      Vodafone India Customer Care's response
      Hello Sridharyaswant,

      Trust we were able to assist you. Thanks for your time on the call.

      Regards,
      Vodafone Customer Care, Chennai

      Vodafone / Cell Phone — Regarding activation without consent

      Dear sir ,

      I am vodafone prepaid cellular phoneuser .. My mobile no. is [protected]..

      Firstly company has activated astronologer on my mobile and Deducted Rs 30 without my consent .. They have intimated this activisation via SMS .. i have deactivated this service via SMS and call to customer care for rebursement of charges ... they have given me the reference number after that no action has been taken yet

      After some time they have activated stock tips on my mobile without my consent and deducted Rs 30 more.....
      Again , i called customer care many times but no one picked phone ....

      I am totally dissatisfied ... its the case of harasment to the customer.....
      plz look after the matter
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        C
        cs_jitesh
        from Pune, Maharashtra
        Jan 15, 2013
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        I have taken a post paid connection on which Vodafone wrongly not activated the unlimited data plan as requested. As a result when I got a huge bill not using data services assuming that these servics are under un-limited data plan, i tried to resolved the issue........... but I must say that VODAFONE IS THE WORST in terms of customer services becoz inspite of doing all it is still not resolve even when I have disconnected the number after informing them.

        THEY STILL KEEP CALLING ME SAYING THAT THERE IS OUTSTANDING ...... FOR THE AMOUNT OF WHICH ADJUSTMENT IS TO BE DONE FROM THEIR END.

        I EXPERIENCED VODAFONE AS THE WORST SERVICE PROVIDER, WHO IS NOT BOTHERED WITH CUSTOMER'S PROBLEMS
        Aug 13, 2020
        Complaint marked as Resolved 
        to
        vodafone management
        this is v srinivas . i have used a postpaid card bearing no.:
        [protected]. i have disconnected it on august 9 th 2007.they said my deposit will be refund with in 45days. but it is already 3 and half (105 days ) gone but still not returned. i have asked about this in vodafone showroom at karimnagar(near geehabhavan) but they r not responding i gave a complaint to care center they gave me a service no.[protected].but invain .
        pls take necessary action
        thank you
        v. srinivas([protected])
        hno: 2-164
        r.t.c.colony
        seetharampur
        karimnagar
        [protected] i want this no outgoing calls details
        outgoing calls charges
        hi hello sir/madam

        i used to tell wow....what a phone but ur dealers are making me to tel wat a phone..... i have applied for a new connection it must be activated by today mornig but still it has not been activate the num is [protected]
        pl make sure it will get activated by today... and i gave every details and paid the full amount pl do make earlier
        thank you
        [protected] i want this number postpaid bill
        Sir,
        My vodaphone Postpaid no. is [protected] My bills for the month dec.2007
        plz send me the bill.




        Thankq sir,
        P.Nagabushan reddy
        My Mobile No is [protected]. I forget my passward of my Vodafone account.Can u reset my passward.....
        Hi,
        The network for the vodafone is not at all good. When ever i try making a call i get the message "Network Busy" . And i need to try for atleast 10minutes continuosly to make a call. Try to solve this issue as soon as possible.
        Regards,
        Harika

        Vodafone Postpaid — Deposit not returned

        Gave me wrong information about 250 rs. from pitampura branch. I have receipt, please help me.
        my mobile number is [protected] post paid connection i am paying bills regularly this month i have not yet received itemised bills so far. Hence i have not paid bill in this month. I have seen dues amount very high. Hence, i request you to send me itemised bills immediately so that i can pay the bills immediately. Otherwise i dont want to continue the connection
        send me itemised bills immediately
        bill view
        Dear
        i asked to change my prepaid to post paid .but while address verification u said that it has not been cleared . they why cant u refund my deposit.it very bad more than ten days .kindly sent my deposit . i am waiting for that . i need reply immediately.
        Dear
        i asked to change my prepaid to post paid .but while address verification u said that it has not been cleared . they why cant u refund my deposit.it very bad more than ten days .kindly sent my deposit . i am waiting for that . i need reply immediately
        no[protected]
        Please refund the security Deposit due to change in from Post paid to Prepaid .
        connection taken from Vodafone Bharuch vide Cell No.[protected]/[protected]/[protected] of
        Anjana A Master
        Kindly refund the Deposit at the time of Connection also paid extra Amount for Selection of Nos.
        Now, option was changed so we request to take action for refund of deposit from ur end at earliest
        Again i cleared the total Bill amount with wrong Nos. such as Special No. Charged to us
        for approximate for Rs.1000/- extra. Again u escape for refund the Deposit
        which was not fair.
        So kindly look into matter & reply on Email
        [protected]@yahooo.com or [protected]@kljindia.com
        Thanks
        Anjana A Master

        Vodafone Postpaid Connection — worst vodafone service at your vodafone store

        sir/ mdm, i ramesh shedekar and my no is [protected] which is on a name of shweta salvi is in our group, from last three days i my outgoing as well as incoming calls are disconnect. to resolve this i went thrice to your vodafone store at mulund near nirmal life style, token no 183, 29, 19, where mr sachin mr santosh and miss trupti attained me, and every time they gave me a false commitnent that within half an hour they will activate my service, but still today i m facing with same problem .also the branch manager miss anju also gave me false commitment 2day . can you resolve my problem
        Hello,
        I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal ( it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day .
        It is advice to register a case online with www.cybercrimepolice.com
        Thanks
        Following message I have received on my email ____________________________________
        Cyber Crime Police –Security Message from www.cybercrimepolice.com

        Message From: http://www.cybercrimepolice.com/

        Dear User,
        We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
        As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

        What to do:
        • Aware about the Cyber Crime Security from www.cybercrimepolice.com
        • Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
        • Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
        • For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

        If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

        For any other information or Register a Case Online, contact www.cybercrimepolice.com
        Do not hesitate to contact us as we are available to help you .
        It is advice to all about not to promote any cyber crime while browsing.

        Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

        Always for your online safety!
        Thanks
        Regards
        www.cybercrimepolice.com
        [protected]@cybercrimepolice.com

        WIPRO — Vodafone - Incoming call was not received

        hi,

        i am a vodafone prepaid customer, last whole week i didnt recieve any incoming calls. i can able to make a call, and send SMS to Local/national. i am recieving the incoming mesaages.

        the problem is with incoming calls. i have called N number of times, but problem was not solved.

        i have suffered due to this.

        Vodafone — worst service provider

        i'm really amazed 2 tell that vodafone is becoming one of d worst service provider, as i'm facing d irresponsible, irritating , worst, service since 15 days. i've rech'd for 75, rs and still waitin 4 activation of plan, and waitin for d response from the CC execitives each day, wher they fail to provide, can any one alive in the co can atleast respond to this ? my no [protected]
        please bill detais mo no [protected]
        biil details [protected] mo no
        Dear Sir/Madam,
        With due respect I would like to state that I have taken two vodafone
        post paid CORPORATE connections from "WIPRO LTD" (BY MISTAKE).
        ONE NUMBER IS [protected], AND ANOTHER NUMBER IS [protected].

        The number which I hv mentioned first was taken by call(I called up
        from my Airtel post paid number to [protected]. Initially the call used
        to get routed to prepaid call center..after taking lots of pain,I was
        able to speak to vodafone post paid call center & they offered two
        postpaid connections.first number was activated but 2nd number never
        got activated.Right now I dont have that number, first number is
        [protected].

        I KEPT ON FOLLOWING WITH UR CALL CENTER BUT ALL THE TIME
        SAME BLUFF WAS GIVEN TO ME.I SPOKE TO ONE DOG T.L (GEEMMY) WHO
        TRANSFERRED THE CALL TO SALES TEAM.

        I WAS NOT LOOKING FOR NEW
        CONNECTION AT THAT TIME,RATHER MY REQUEST WAS TO ACTIVATE THE SECOND
        NUMBER.

        EVEN YOUR TL'S NOT HAVING GOOD UNDERSTANDING OF ENGLISH.HOW CAN
        I EXPECT IT FROM AN AGENT???

        THEN I VISITED THE RELATIONSHIP MANAGER WHO WAS DEPLOYED AT WIPRO
        CAMPUS AND TAKEN A NEW CONNECTION.THE NUMBER IS [protected],EVEN DIS
        NUMBER ALSO GOT DEACTIVATED WITH IN TWO DAYS TIME.

        THE GUY NEVER CALLED ME FOR ADDRESS VERIFICATION.HE DID NOT COME TO MY HOME, BUT MENTIONED INVALID N INCOMPLETE ADDRESS.IF MY FIRST NUMBER'S ADDRESS (GIVEN SAME
        ADDRESS PROOF/ID PROOF)WAS VERIFIED THEN HOW COME FOR THE SECOND
        NUMBER ADDRESS BECOME INVALID.

        YOU GUYZ HAVE SENT ME A BILL TO THE SAME
        ADDRESS, SO SHALL I CONSIDER THAT BILL INVALID BILL????????????

        DRAMA CONTINUES...YOU GUYZ BARRED MY CALL TO CONTACT 111 AND 198.THEN
        I HAD TO CALL FROM MY AIRTEL POST PAID NUMBER TO [protected] (YOUR CALL
        CENTER).ONE OF YOUR T.L ASKED ME TO VISIT JANAKPURI DISTRIC CENTER
        VODAFONE STORE.I HAVE TAKEN ONE DAY LEAVE N WENT TO FIND THE VODAFONE
        STORE,
        BUT ALAS!!!!!!!!!!!!!...

        THERE IS NO VODAFONE CENTER.MY LEAVE
        WENT TO VAIN. THEN AGAIN I CALL UP & TAKEN TAGORE GARDEN VODAFONE
        STORE.NEXT DAY I HAVE TAKEN ANOTHER LEAVE ,& I WAS ASSURED WITH IN 30
        MINs I WILL BE ABLE TO CONTACT CALL CENTER FROM MY [protected]
        NUMBER,BUT STILL I AM UNABLE TO MAKE CALLS TO VODAFONE CALL CENTER.


        I have visited your vodafone center once againg by taking leave...I was asured by vodafone store executive that she will call me back with in 48 hrs..That too over...3 times visited to your store but all the time I didnot get response or my complaint was not answered.I have sent a mail to corporatecare.[protected]@vodafone.com.I received A auto genarated confirmation mail,So far they have not reponed.Its more than 10 Days I had sent the mail.
        NOW ITS PAY BACK TIME.SINCE THE WRONG INFORMATION AND COMMITMENT GIVEN
        FROM VODAFONE ,THUS I AM NOT GOING TO PAY.I will deduct 600 *3=
        1800 RS.+ CONVENIENCE CHARGE OF 150 RS + THE CALLS I MADE FROM MY
        AIRTEL NUMBER TO [protected] IN ORDER TO CONTACT YOU.
        If this charges are not credited to my number with in one week i will
        escalate this matter to ombudsmen/TRAI.
        Do revert back or contact me from a senior level management as soon as
        psbl.to hear more poor service stories..
        Thanks & Regards
        Avik Mukherjee


        Plz note that The above mentioned mail was sent to corporatecare.[protected]@vodafone.com twice,but none of the time they care to reply me or get back to me.It's been more than 12 days before I had sent the above mentioned mail.A bunch of jokers are seating in call center/vodafone store/in wipro campus there is a relationship manager of vodafone who assured me 3 days before ,stateing that with in 2 working days he will activate my number.but alas!!!!!!..that assurence was from vodafone.The poorest service provider in India...Get back to me at [protected] with in 24 working hours.I made up my mind that I will go to ombudsment to escalate this issue.

        Thanks & Regards
        Avik Mukherjee
        +91-[protected]

        Aircel — incoming call details

        i check my call details today timing 4 to 5 PM o;clock so plz... contact me my number is [protected]
        i check my incoming call details today timing 4 to 5 PM o;clock so plz... contact me... my number is [protected]
        NEVER GO FOR VODAFONE SERVICES.

        I took a connection on which they activated a wrong plan and as a result send me huge bill. When I tried to resolve the issue they were least bothered in resolving the issue but MOST INTERESTED IN recovery of money. So I decided to go for disconnection and paid the money according to my genuine usage.

        BUT EVEN AFTER 2 MONTH OF DISCONNECTION THEY ARE HARRASING ME FOR PAYMENT OF BALANCE AMOUNT RATHER STARTED SENDING THEIR PERSON TO MY HOUSE FOR THE SAME.

        LOOKING ALL THIS I WOULD ADVISE TO not GO FOR VODAFONE SERVICES TO AVOIDE FUTURE HARRASMENT AND POOR SERVICES
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          vivek.kushwaha12
          from Chandigarh, Chandigarh
          Jan 15, 2013
          Resolved
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          Resolved

          Address: Udham Singh Nagar, Uttarakhand

          sir,
          My no. is [protected]. i am having trouble in the activation & deactivation of Rs.2 , 20 MB Gprs pack. I have this problem since 25 days. When i do the message for the activation of it then the reply comes that 'your request is still pending' . Many times i make call to the customer care then they says 'your problem will be solved in 4 hrs but never solved till date.
          Mar 26, 2017
          Complaint marked as Resolved 
          Mar 26, 2017
          Updated by vivek.kushwaha12
          test

          Vodafone — deactivate internet pack

          dear sir
          i am jass from mohali my mobile no is [protected], i wants to deactivate internent pack on my phone. please sir deactivae this offer because 21 Rs are cut every month from my p balance.
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            Chander Kanta Bansal
            from New Delhi, Delhi
            Jan 15, 2013
            Resolved
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            Address: North Delhi, Delhi

            Dated on 07.01.2013 I filed a complaint but no response till today.
            My Telephone no. [protected] put on hold since 03.01.2013 even no payment dues and it was told on 05.01.2013 to start telephone with in 48 hours.
            Dated on 10.01.2013 telephone from Sh. Mandeep Singh Sodhi received through telephone no[protected] at 10.48 a.m. stated to file ID of Smt. Chander Kanta Bansal.
            Sh. Mandeep Singh Sodhi had told to me that due to his mistake, my no. was put on hold due to switch over the other no. [protected] and apology for such mistake and requested to me that the no. will be started with in 48 hours.
            Dated on 12.01.2013 I have telephone at 8.07 p.m. in order to known the restart of my phone no. but making foul to us saying I am doing. His email address is mandeepsingh.[protected]@vodafone.com.
            Dated on 12.01.2013 I have telephone at 08.11 p.m. through phone no. [protected] to coustmer care 111 who has assured to correct the problem with in 48 hours.
            May I know that the vodafone company is so IRRESPONSIBLE to look after the coustmer since 03.01.2013 whose telephone hold since then due to the default of vodafone itself, its employee and vodafone stores operating under you.


            Smt. Chander Kanta Bansal
            Dec 27, 2016
            Complaint marked as Resolved 
            Verified Support
            Jan 18, 2013
            Vodafone India Customer Care's response
            Hello Smt. Chander Kanta Bansal,

            Please share your current and alternate contact numbers with us at http://bit.ly/XIfk1L and we will have someone get back to you with assistance.

            Regards,
            Vodafone Customer Care.
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              aviraj70
              from Roha, Gujarat
              Jan 15, 2013
              Resolved
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              Address: Delhi

              Hello -

              I have callled Vodafone customer services 3 times and also visited Vodafone office in sec 49/50 in Noida - deactivate my service since I am moving out of the country. I need to disconnect my vodafone number asap -

              Phone to deactivate:[protected]. I am not going to make any payment from 13-Jan-2013 onwards since I have made several attempts to let Vodafone know to disconnect / deactivate my phone

              Thanks,
              Ajay
              Dec 16, 2016
              Complaint marked as Resolved 
              Verified Support
              Jan 19, 2013
              Vodafone India Customer Care's response
              Hello Ajay,

              We called on your number but there was no response. We will get back to you with further assistance in sometime.

              Regards,
              Vodafone Customer Care, Delhi & NCR.
              Verified Support
              Jan 21, 2013
              Vodafone India Customer Care's response
              Hello Ajay,

              Please be informed, your Vodafone mobile number has been deactivated w.e.f January 21, 2013.

              Regards,
              Vodafone Customer Care, Delhi & NCR.
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                cc2012
                from Mumbai, Maharashtra
                Jan 14, 2013
                Resolved
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                Address: Mumbai Suburban, Maharashtra

                This is to place on record that Vodafone - Internal Staff or Whomsoever has been providing my call records to the outside world. Proof of this was shown to me by a known person whom I dont get along with and a comment was passed which i do not want to mention.

                Vodafone Security is a date of birth and an email address both of which can be found on Facebook or other Social sites.

                Serious steps have to be taken to ensure Privacy. I Hope this is taken seriously and fixed.
                Dec 24, 2016
                Complaint marked as Resolved 
                Verified Support
                Jan 18, 2013
                Vodafone India Customer Care's response
                Hello Sir/Madam,

                Please share your contact number with us at http://bit.ly/XIfINN and we will have someone get back to you with assistance.

                Regards,
                Vodafone Customer Care.
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                  saviadsul
                  from Mumbai, Maharashtra
                  Jan 14, 2013
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  On 9/1/2013 I have lost my cell phone & for blocking the SIM card, also asking for a duplicate SIM card I called Vodafone Customer care(111 no) around 11.30 pm. They had blocked the mobile services & promised me that duplicate SIM will be delivered to us within 24 Hrs. Today is 14/1/2013 still I have not received SIM card. When I enquired to Vodafone customer care they told us to go to Vodafone gallery & pay 2Rs. and take duplicate SIM. Now it's not possible to take new request.

                  I think they have not keeping there word & unnecessarily they are troubling customer. They only told us within 24Hrs. we'll get our SIM card. Now they are not sending the SIM card.
                  Dec 26, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 18, 2013
                  Vodafone India Customer Care's response
                  Hello Saviadsul,

                  Please share your current and alternate contact numbers with us at http://bit.ly/XIfLJw and we will have someone get back to you with assistance.

                  Regards,
                  Vodafone Customer Care.
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                    m_sem69
                    from Bengaluru, Karnataka
                    Jan 14, 2013
                    Resolved
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                    wrong recharge

                    Address: Dehradun, Uttarakhand

                    I rechared my vodafone prepaid no [protected] with rs 75/ but talktime balance shown in my A/c is 0.kindly refund the recharge amount.I haven't asked for any internet service.

                    Thanks & regards
                    Mukesh Semwal
                    [protected]...
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                    shwetawal
                    from Mumbai, Maharashtra
                    Jan 14, 2013
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    I requested a sim calling on 111 and vodafone send a card for internet activation. My request and details were forwarded to
                    systematic knowledge services, andheri east,

                    on 8th jan 2013 I DID receive card which is yet not activated (today is 14th jan). I have been allotted no . [protected] by mr. Nitin from systematic knowledge services , andheri, which I found out later, is already registered on someone else's name and the sim number is blank yet.
                    Since 9th of January I have been talking to number of executives from vodafone helpline , which is been not able to serve any help yet.

                    I need to know if these vodafone stores are not capable of getting their work done or serve to people in right way , why they are associated with company?? do vodafone has any control over them and check if they are serving people in a right manner? isn't it ridiculous if a person waiting for internet activation since almost 7days?? is that vodafone stands for??

                    mr. Nitin from systematic knowledge services , contact no [protected] and his colleague contact no : [protected] and Mr. Rohan [protected] are so ILL mannered that they don't even bother to pick up customer's calls and answer any query. Its a shame, that vodafone is associated with people like never ready ,to work, forget help, even if they have received their money. Its shows vodafone as a company and it's interests.

                    I wonder where its going to lead vodafone. Rather then giving reminder calls unnecessary for bills 10 days prior bill payments , vodafone should start looking at services and think about tag line they are using.

                    Ridiculous service from vodafone and people associated with vodafone.

                    Looking at the already launched number of complaints against VODAFONE and SYSTEMATIC KNOWLEDGE PVT. LTD. , looks their association is so strong that seems like VODAFONE has appointed Systematic Knowledge Pvt. Ltd. to harass people with authority and made SYSTEMATIC KNOWLEDGE PVT. LTD. People as authorized fooling department of Vodafone. ... Bravo VODAFONE...


                    SHWETA WALAVALKAR
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Vodafone — Fools appointed in vodafone customer care

                    I have lodged complaints so many times with foolish people at vodafone thru Indian consumer complaints forum but unfortunately there are uneducated people working who only are trained to greet u and thank u and nothing else they know and I request all people that plz dnt go for 3G of vodafone
                    I had bought a new pre-paid number in March 2013. Till now it is not activated. Systematic Knowledge Syestem Pvt. Ltd. had collected the documents in April and had given a contact Asha - [protected]. First few calls on this number were attended. But now no one attends the call.
                    CHEATERS. VODAFONE and Systematic Knowledge System Pvt. Ltd.

                    Thankam
                    I converted my pre paid mobile no to post paid, all the documents were submitted to Systematic Knowledge services Pvt. Ltd on 9th July'13, but till date my sim is not activated
                    i have almost the similar experience with them . i have applied for a new post paid connection . it is now 20 days. and my connection is yet to be activated. i have tried almost every number of theirs. No one first of all pick up the call and if by chance anyone does then after hearing my story disconnects it.
                    it looks like it a fraud company
                    It a pathetic company which provide the Services...dont knw why Vodafone is assosicted with this as they are spoiling their name...
                    I have raised porting request for my other number but it has been more than 3 weeks and still no updates, no1 is picking call also...if i call vodafone they dont have updates...
                    Who ever may be the Head of this ******* company pls look in to the way its works or not sure if you are also involved in the same...makinig fool of the people and just collect document and misused them who knows
                    I agree 100%. The Systematic and Vodafone guys have cheated me as well. I too have been given a sim, whose number is already registered to a Ms. Asha and my service is not yet activated. Pathetic bloody fools sitting in both organizations.
                    yes i also agree with you, same here the VODAFONE and SYSTEMATIC KNOWLEDGE PVT. LTD. both are irresposible, SYSTEMATIC KNOWLEDGE PVT. LTD. is not picking up the phone, they ported number to vodafone but internet is not working, i am trying to call them, vodafone customer service is not able to solve the problem transfering the call here and there, it is useless company, and beware of SYSTEMATIC KNOWLEDGE PVT. LTD. once they take your document/request the do not respond in future.
                    Hi!!! I too have faced the same situation. And that lead me to come to this site. Got a sim and gave my documents with a sum of 300 rs. I even got a verification call but the sim did not get activated.

                    Really these people are making a fool out of everyone and have got a new tact for money making. Finally had to go to Vodafone gallery store and again pay a sum of rs 350 for new sim. Chasing these people but of no use.
                    No other words lesser than VERY VERY POOR services
                    I agree with all these peoples as i do have very very bad experience with this Systematic Knowledge Pvt Ltd and Vodafone too. In my Opinion Vodafone is the worlds Poor company in Management they are only entertaining with good ads nothing else. I have ported from Airtel to Vodafone due to same respect by ads but find it worst.
                    3rd class Services No other words
                    Froud Company
                    I agree, I requested for prepaid to postpaid, SYSTEMATIC KNOWLEDGE PVT. LTD. Collected 150 Rs. Its almost 2 weeks now, The SIM is still not activated and they are not picking my call. When I called Vodafone they keep saying talk to the agent SYSTEMATIC KNOWLEDGE PVT. LTD.

                    Where should I go now. I am regular customer of Vodafone using the services from last 4 years, but its so sad that they are not taking any responsibility for an existing customer. SYSTEMATIC KNOWLEDGE PVT. LTD should be banned they are just collecting money from innocent people and providing fake SIM cards. To any new customer I would suggest always got to Vodafone care never go to any [censored]ing agent.

                    Thanks
                    Jaswant
                    Vodafone has gone insane. These people do not care about any damn person what he wants. All [censored]ing a**holes have gathered in the same company. And on top hired agents who may even be better as a pimp and not resolve such problems. SYSTEMATIC KNOWLEDGE PVT. LTD has a racket running with Rs.150/- from customers and running their business. We need to file a complaint against these, if anyone is up please let me know.

                    Mohit Vyas.
                    +91-[protected]
                    They have taken money from me and never activated the Vodafone sim since last 13 days now even after successful verification.
                    Harvinder singh Walia
                    [protected]
                    no any responsible person, n[protected] is switch off . in this company i atand 4 new no[protected],[protected] totally stupid person
                    Very Very Very disappointed from your service, I suffer from last 8 days, please check my below email and I need update on this any how .

                    This is your third Party Systematic knowledge service pvt Ltd .very unprofessional people you kept in your business, I am last 7 to 8 years old customer of Vodafone. I received SMS on [protected] for [protected] New connection and I booked immidiatly within 1 hour the concern person come and collect Rs.300 and documents with my passport Size photo graph.

                    The systematic knowledge service is Very unprofessional company and they proved, I am calling from last 8 days from active my new connection.Noboday answer and reply.

                    Why you selected this type o[censored]nprofessional service, this is the directly effected on your own brand.
                    I don't want any further discussion on that. This your own decisions but why customers suffer can you please explain me about this .

                    Please this is my kind request to you please sort this and active my connection on priority bases my alternate No is +91 [protected]

                    In case I don't get any answer from you I shut my service and upload all this on social media will show you customer power.

                    Please do this needful

                    Handphone [protected]
                    i completely agree to you all.

                    same thing happen with me also

                    if you want all your money back.

                    lets do something together.

                    contact me on my email - [protected]@gmail.com
                    I have also just been duped &amp; cheated by Systematic Knowledge, who are partnering Vodafone.

                    I was given New postpaid Sim Card with an assurance it will get active in 3 days. Post verification I recd sms saying my no will get active in 24 hours. However, till date the card is not activated. Upon calling back Vodafone, they mentioned the card was deactivated one &amp; I should visit the gallery. If I had to visit the store eventually, then 111 should not connect us to third party players like SK Marketing whose contact nos dont exist. They are only cheating the public by collecting 300/- from each o[censored]s. I suggest VODAFONE should seriously pull up their socks as they are dealing with a bunch of thugs.

                    Poonam - [protected]
                    i have faced the same thing and i have complaint about it to the main nodal vodafone office in mumbai 10s of times..
                    after 15 days of continous mail they have responded and apologized and send me back on guy to return money

                    try it!!!

                    if need any help contact me
                    HEY GUYS THEY EVEN CHEATED ME TOLD ME THAT THEY WILL PROVIDE ME SIMILIAR NUMBER [protected] AND NOW ITS 24th Day they are not picking my call and sim is not activated...I Request you all gather in Andheri with your Reciept given to you and we all we go in SYSTEMATIC KNOWLEDGE SYSTEM OFFICE BY LODGING COMPLAINT AND TAKING POLICE WITH US.ITS NOT ABOUT 300RS ITS ABOUT THEY ARE CHEATING US AND THEY THINK WE CANT DO ANYTHING..COMMON MAN IS JUST PAAGAL HE WILL SHOUT AND AFTER SOMEDAY BHULJAYEGA...I REQUEST YOU ALL I NEED YOUR HELP LETS TEACH THEM A LESSON AND PASS THIS NEWS ON FACEBOOK TWITTER WHEN THE VODAFONE COMPANY NAME WILL GET SPOIL THAT TIME VODAFONE WILL TAKE ACTION ON THIS SYSTEMATIC KNOWLEDGE SYSTEM..WE WILL MAKE THIS ISSUE TO MEDIA AND I BELIEVE THIS COMPANY WE CAN SHOUT DOWN..IF COMMON MAN THINK HE CAN DO ANYTHING.
                    Contact me on FACEBOOK
                    https://www.facebook.com/JANLOKSEWA?fref=nf
                    OR CALL ME [protected]
                    OR WHATSAPP ME [protected]
                    PLEASE DONT IGNORE LETS RAISE OUR VOICE TOGETHER & MAKE THIS COMPANY SHUT DOWN
                    Faltu company.. unko kam karne he nahi ata...Froud Company #SystematicKnowledgePvtLtd
                    Mr. siddhesh [protected] ..are so ILL mannered that they don't even bother to pick up customer's calls and answer any query. Its a shame
                    Hey people for your help
                    I have warned vodafone to lodge a FIR for fraud by vodafone

                    I wrote this many times to vodafone nodal office and they return my money at my doorstep with apologies

                    You can try the same

                    Write to

                    vodafonecare.[protected]@vodafone.com
                    nodal.[protected]@vodafone.com
                    I requested a sim calling on online a. My request and details were forwarded to
                    systematic knowledge services, andheri east,

                    on 24th May 2016 I receive card which is yet not activated (today is 30th may). I have been allotted no . [protected] by mr. Sagar from systematic knowledge services, .
                    Since 25th of May I have been calling to Mr. Sagar's no. which is always busy or switch off or only ringing. I have been talking to number of executives from vodafone helpline, which is been not able to serve any help yet.

                    I need to know if these vodafone stores are not capable of getting their work done or serve to people in right way, why they are associated with company?? do vodafone has any control over them and check if they are serving people in a right manner? isn't it ridiculous if a person waiting for new connection since almost 7days?? is that vodafone stands for??

                    mr. Sagar from systematic knowledge services, contact no [protected] are so ILL mannered that they don't even bother to pick up customer's calls and answer any query. Its a shame, that vodafone is associated with people like never ready, to work, forget help, even if they have received their money. Its shows vodafone as a company and it's interests.
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                      pday007
                      from Pune, Maharashtra
                      Jan 14, 2013
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra

                      Hi,
                      I have opted for Vodafone 2G data plan. by dialing *111# and after that it showed me 500 MB data for free. I subscribed for that. After which they sent me message that 52Rs. deducted from my account. I thought ok, as I have subscribed for this, lets give a try for the 15 days.
                      After 15 days , I did not find their service satisfactory. I decided to cancel their service by sending SMS CAN NEWBC52 to 144 on DEC-26 2012. (Which was told me by their CC executive). But after 15 days the service got renewed automatically. and to my surprise, again it got renewed after 15 days.
                      I lot 52 Rs. twice. So I called up customer care executive and asked for the refund. They noted my complaint ( [protected]) on their system.
                      However till date I did not get any refund. Whenever I call them , they say that it will get refunded in next 24 HRS. I check my balance in hope that it will get increased by said amount. But Alas .. I haven't yet received my money. can anybody please help ?
                      Dec 21, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 18, 2013
                      Vodafone India Customer Care's response
                      Hello Sir/Madam,

                      Thank you for your time on the call. Trust we were able to assist you.

                      Regards,
                      Vodafone Customer Care.
                      sent. Please take action as soon as possible.
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                        pratikshagill
                        from Phalodi, Rajasthan
                        Jan 14, 2013
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                        Address: Mumbai City, Maharashtra

                        I am a Vodafone user, my number is [protected]. There has been a surprising deduction in my balance yesterday. I called Vodafone customer services on 13th Jan, 8pm and I was told that the systems are updating and I need to call back after 4 hrs. I give them a call this morning and now the advisor I spoke who mentioned his name is Vithal Ban. He has been rude, unhelpful, not ready to resolve the issue and kept me on hold for long. After repeatedly asking for a manager he never got me a manager. These guys are just not doing their job, Vodafone charges you 50paise per 3 minutes to speak with customer services. Customer puts you on hold for ages with no resolution. The advisor has acted smart, puts me on hold, comes back on the call using mute, checks on me if I disconnected the call being fed up to be on hold and then again puts the call on hold. I am still on the call while I am drafting this complaint. There is no manager coming on the line. Its been 40 minutes on the call and now the advisor has come back on the call, he is now able to check my information which he was not able to do since last 40 minutes and asked me to call back after 2 hours. I am still on the call, asked for a manager and he has put me on hold.

                        The advisor says that there has been a 61rs balance deduction for internet after I activated a 3G plan by recharging for 251rs. The deduction is on the account after I receiving a text from Vodafone that the data plan is active now. The advisor gives me a reason that after receiving the message it takes 4 hours for using the package without being charged. There is no telephone etiquettes, no empathy phrases, no soft skills. The customer is being treated as a number and now a human being. Its really embarrassing to be treated this way by your network provider. I am still on the call and its been 52 minutes, Vithal said he is transferring the call to the manager and has put me on hold again. I am being charged for this call without any resolution. I am sure all calls are being recorded and this call should be heard. I don't know whether it makes a difference to post a complaint on this site. Please guide me how can i resolve this kind of behavior and exploitation by the network provider. At the end of the day, we have already been charged incorrectly and when we call and then pay more to speak with customer services with no resolution.

                        Its heights now, the ADVISOR - VITHAL HAS DISCONNECTED THE CALL. Please please please guide me on how to complain and get a resolution for this behavior.
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                          balapure
                          from Mumbai, Maharashtra
                          Jan 11, 2013
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I DR VINODKUMAR BABURAO BALAPURE, am a post paid customer of VODAFONE mobile no.-[protected].In my november 2012 bill they have charged me Rs 50 extra for itemised bill service . However I have never requested for the same service.The customer care service not giving me proper response.Every time the customer care executive giving differnt reasons.One of the executive told me that ,it will be debited from my next bill. But it has not occured.
                          Dec 23, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 18, 2013
                          Vodafone India Customer Care's response
                          Hello Dr Vinodkumar,

                          Thank you for talking to our executive. We value your time on the call.

                          Regards,
                          Vodafone Customer Care, Mumbai.
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                            shashank rana
                            from New Delhi, Delhi
                            Jan 11, 2013
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                            Address: North West Delhi, Delhi

                            i am shashank rana and my num is [protected]. on 2nd janurary i have decided
                            to portable my idea postpaid to vodafone postpaid that is ([protected]) and
                            i talked to costumer care the send me a field boy who gave me a sim card
                            and take my documents and security of rs 250 and say that ur number will be
                            ported in next 5 to 7 days but till now my number is not ported to vodafone
                            when i call costumer care they told that we have no information about
                            it.....and say visit to cosumer care ......ma'am i am nt able to go
                            anywhere......and ur costumer care executives are nt taking my problem
                            seriously and they keep on saying these words again and again and keep on
                            disconnection the call again and again.... so plese solve out my problem as
                            soon as possible otherwise i have to do complaint to costumer forum and i
                            have a reciept too...
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                              raj_bahadur2005
                              from Mumbai, Maharashtra
                              Jan 11, 2013
                              Resolved
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                              Resolved

                              Address: Khargone, Madhya Pradesh

                              i am recharge 81 rs full talk time on dated 22.12.2012 in vodafone service provider.it is full talk time and i use so many time.but this date when i recharge 81 rs come on my balance but this balance in promo balance and its valadity is 21 days. at time of recharge there is not shows any limited valadity.After recharge it shows only 21 days valid and after is laps.I talk to customer care but says that i can help you, you use this promo balance in limited period.i want this promo balance in my main balance.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                shashank rana
                                from New Delhi, Delhi
                                Jan 10, 2013
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                                Address: North West Delhi, Delhi

                                i am shashank rana, and i have requested vodafone to portable my number from idea to vodafone in one hour they send their executive who visited me on 2/1/2013 and took security of rs 250 and my documents to verify and say that within 7 days your number will be ported and vodafone will be activated....but on 9 day it is not activated and when i called costumer care they talked me in such a bad way and they disconnect my call again and again and they are not responding...please help me as soon as posible
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                                  mkotoky
                                  from Pune, Maharashtra
                                  Jan 10, 2013
                                  Resolved
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                                  Resolved

                                  Address: South Delhi, Delhi

                                  Issue 1: I went to the Vodafone Store in South Extension on 9th Jan to upgrade my Blackberry data plan to 3G and avail a microsim as well for my businessphone. The store person, Mr Amit and Mr Kamal Patra advised me that it will be activated in 2 hours and deactivated my current plan. When it wasn't activated even after 4 hours, I called customer care who told me I was wrongly advised and it will take 24 working hours, with the result that I was left without a phone even now. The customer care person,Mr Sidharth Singh refused to connect me to the supervisor and said to wait or talk to higher authorities myself.

                                  Issue 2: The bigger issue. When I probed as to why the Store misguided me they said they have no idea and have no control over retail stores and do not control them. Now as a consumer, it baffles me that Vodafone, that has its branding and all in retail store do not have policy and service control in retail stores however, they do give them access to their customer management software that includes all my personal, financial and business details. Should not mobile providers communicate this clearly to all customers? Is this a standard practice, if yes then it is dangerous. Forget the shoddy service and wrong information, but should not they take ownership of what the retail stores are doing? Are the stores to blame or the company? I am sure there is the risk of datatheft too in all these stores since they do not have supervision.
                                  Dec 22, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 17, 2013
                                  Vodafone India Customer Care's response
                                  Hello Sir/Madam,

                                  Subject: Data protection, privacy and misguidance

                                  Please share your contact number with us at http://bit.ly/VM1NI2 and we will have someone get back to you with assistance.

                                  Regards,
                                  Vodafone Customer Care.
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                                    snychoudhary
                                    from Delhi, Delhi
                                    Jan 10, 2013
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                                    Address: Gautam Buddha Nagar, Uttar Pradesh

                                    I had requested for a 3g plan on 2nd january and till date I am not able to use 3g services .Every executive tells me a different issue.But no one has resolved my issue.I am able to use edge but not 3g.
                                    Its been 7 days and the validity of the plan is 30 days.Now they have deactivated IVRS options from my number.
                                    I am frustrated and its causing a lot of inconvenience.
                                    Please look into it on urgent basis.

                                    Number : [protected]
                                    handset : iphone5.
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                                      rsekhar18
                                      from Basi, Punjab
                                      Jan 10, 2013
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                                      Address: Bangalore, Karnataka

                                      HI

                                      who is that has activated the active service in my account as i have migrated from uninor to vodafone and i have submited the form in voda fone store near deve gowda petrol bunk and there was a balance of 45 rs in my account and i have not activated an i have already registerd that no marketing calls and service not to be sent and the name shart said that it was been activated on 27/12/2012 as i had given a call migration and recharge of 10+36 and once again i have called to customer care on 09/01/2013 kiran has been deactivated and i need my money back and why is that voda fone is doing like this and alternate no is [protected] time between 1:45 to 2 pm every day
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