[Resolved]  Vodafone — wrongly charged

hi my name is gourav and i am doing job with company Tech mahindra.
the day befre yesterday on 6oct i was at my work and my cell phone was in locker. after finished my work hours at 8pm i was checking my phone and i have read a message in my inbox from Vodafone and in that message they mentioned "Hello as per your request, Vodafone RURAL VAs has been activated. RS 30 has been charged as service rental for 30 days.the service will get renewed on[protected], To cancel send CAN RVAS to 144." and after that i called on Vodafone customer care and inform the same but they said the service activation has been done from your end...but how can it possible because on that time my phone was in the locker and yesterday again they activated one more service on my number and that is from 55677 about "hello as per your request Vodafone youth pack service has been activated. Rs one has been charged as service rental" and both services activated without my permission and they not ready to admit. so please sort out my problem and i want my money back 30rs of rental of RURAL service and 2rs for that youth pack 1rs for activation and one for deactivation. my cell number is [B][protected][/B].

yours faithfully
Gourav soodan

To Whomsoever it may Concern:

I am Kruti Thakkar, user of the vodafone no. [protected] am very unhaapy with the vodafone services. This no is registered in the name of Vrajesh Thakkar - DOB - 10/08/1985; email id - [protected]@ hotmail.com. I had put a request to transfer my no. to prepaid but the vodafone store at Santacruz adviced me to tranfer my tarrif to a zero rental plan. As agreed by me i completed all the documentation from my end (confirmed by the store managers at Santacruz) and flew out of country for 2 months. on returning i came to know that my request has not been processed and i have been charged a 2 month rental without any of my faults. I took this problem to vodafone store at santacruz but nobody paid heeds to me. Do you think i would pay for your mistakes. I WANT TO DISCONTINUE MY NO. i am not going to pay if its not my fault.

This is a very sad state of the company to cheat their clients in such a manner.

Very upsetting.

Kruti
[protected]

I Mr. Vivek D. Thakkar is a customer of Vodafone Gujarat since last 5to 6 years with cell number +91 [protected]. Because of one incident I have a complaint against my service provider. For my above cell number I had subscribed one 2G datapack Vodafone live 37 worth RS 37(include 7 days validity and 400MB data) on Feb-16-2012. By sending a sms to start the service I had received a confirmation message from Vodafone company and suggest that it will be renewed on 22nd Feb-2012 at 12:00 at night. So, on 22nd Feb-2012 when I want to de-activate the same I had sent one sms to cancel the pack at 10:58PM, For that sms company had replayed me that your pack is de-activated now at 11:05PM. On 22nd Feb-2012. But still company had renewed this offer once again and debited Rs.37 from my main account balance, and also not given me the benefit of 400MB free data surfing to my account. So, on one side they have wrongly renewed my offer and other side they have not given me any benefit against this offer.
Due to this problem I had many times contact with customer care officer and later on 23rd Feb-2012 at 10:30AM I had contact with nodal officer of Gujarat circle mr.Kirtiraj Gohil on their contact number +[protected], still I have not getting any satisfactory answer from the authority.
So, please give me proper answer and give me justice in this regard as early as possible. Your reply is awaited for any further procedure from my side.

Thanking For Your Co-operation.

VIVEK D. THAKKAR

Dear

I have been charged Rs 488 for Internet usage for 7 days.

I have no intimation regarding this as the Vodafone executive told me that you are having free package till 19th of June as I m using Nokia Lumia 800 for which Vodafone have collaboration for 4 months free internet.

After receiving the bill I called up twice to Vodafone and then also they told me that I have been wrongly charged and you will get credit for this, but after speaking to Mr. Rajeev the supervisor,he told me that you have to pay for this as this is our fault but you have to bear this.

I would like to tell you that I will not pay for this and will switch over to some other service provider.

Please look into this matter seriously.

Thanks

Regards
Sarabmeet

My mobile no is [protected]
I was wrongly charged by vodafone for net surfing on 22/04/2015 despite of having net balance.as I complained they promissed to solve it and filed a complain but I haven't got my money back till now complain number is [protected].