[Resolved]  Western Railway — Refund of cancelled duplicate ticket

I had booked the follwing tickets for Ahmedabad to Banglore on 13th Feb. The train no is 6501 for the travel commecing in 13th May.

While booking for the tickets I had requested for physical tickets. Subsequently I lost the tickets and requested for the Duplicate tickets also. However, unfortunately due to an accident in the faily I am unable to undertake the journey. I approached the Western Railway authorities at Ahmedabad junction for the cancellation.

I was however told that the duplicate tickets cannot be cancelled and hence no refund is possible.

Could you please advice me as to what is the best conurse of action is the above circumstances.

My PNR No is[protected] and[protected]
I need to cancel 5 tickets

1) Jitendra Desai
2) Hema Desai
3) Saral Desai
4) GIrish Desai
5) Kailas Desai

Awaiting your earliest response

Jitendra Desai
8, Pawan Appartments,
Near Vijay Cross Roads,
Drive-in Road,
Navrangpura,
Ahmedabad 380009

Please reply