[Resolved]  Woodland Shoes — Manufacturing defects

I have purchased a pair of shoes from Woodland Shoes franchaisee M/s. Prime Sports, Cochin on 3rd April 2008 vide their bill No.44 for Rs.2, 495.00. The model No. of the item is GC 0033A Black, size 44. Yesterday (8th) while removing the shoe from my left leg, the stiching on the upper broke and came loose. I returned the item to the supplier for replacement and he refused to do so stating that once sold items can only be repaired even if it fails withing few days due to manufacturing defects.

Paying almost 300% extra price we look forward to the company with quite a lot of expectations regarding customer service. Hope your forum will help innocent customers from treatments like this in future.

K. Mohandas
Cochin
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Aug 14, 2020
Complaint marked as Resolved 
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I, Ajit H. Kumbhar bought new Woodland Shoes (New Casual Model without Shoeless) of Rs.1995.00 on dated 19.11.2008.

Within 40 Days Shoes got tear on date 03.01.2009. I have submitted those Shoes to Shopkeeper for replacement on date 10.01.2009.

After more than 4 Months, Till Date 24.05.2009 I have not received Replaced Shoes from that shopkeeper.

I have called that Shopkeeper numerous time, but He told me that Woodland People are not giving those shoes replaced.

Please find attached bill of Shoes, Receipt and Model Code No. WD171106 CA 43

I am getting very frustrated with this bad Customer Service of Woodland.

Please do the needful.

Shopkeeper Address:
LOVELY SHOES
Opp. Mcdonald’s,
Ghokhale Road, Naupada,
Thane (W) – 400602.
Tel No. 022 – 25432547.

Regards.
Ajit H. Kumbhar
[protected]
I, Ajit H. Kumbhar bought new Woodland Shoes (New Casual Model without Shoeless) of Rs.1995.00 on dated 19.11.2008.

Within 40 Days Shoes got tear on date 03.01.2009. I have submitted those Shoes to Shopkeeper for replacement on date 10.01.2009.

After more than 4 Months, Till Date I have not received Replaced Shoes from that shopkeeper.

I have called that Shopkeeper numerous time, but He told me that Woodland People are not giving those shoes replaced.

Model Code No. WD171106 CA 43

I am getting very frustrated with this bad Customer Service of Woodland.

Shopkeeper Address:
LOVELY SHOES
Opp. Mcdonald’s,
Ghokhale Road, Naupada,
Thane (W) – 400602.
Tel No. 022 – 25432547.

Regards.
Ajit H. Kumbhar
[protected]
Hi,

Is that Compulsary to give some amount as corruption to the passport verifying police officer at the police station?
Police personnel never respect the people those who are coming for passport verification, Why? They are treating the innocent people in a worst manner. Why this is happening in India? or the passport issuing authority is not taking some action against this harassment from police while passport verification at the police station.

This situation I faced in Bangalore Police station, India.

Thanks and Regards

Praveen kumar
New Complaint
_____________

I have purchassed a Wallet from Woodland stores on 4th June 2009 worth Rs 695/-(Type - W02) from Kalyaninagar Pune.
The wallet was defective. so I gave the defective piece & waited for a another piece.
The Owner Mr Ojha. its today 12th June & yet today also the defective wallet is with me.
the owner told me that you can walk down to any other woodland stores all over India & can get it changed.

Why the hell do you open the stores if you cant even have 2 to 3 piece of the Wallets you sell?
isint it ?

Woodland Shoes — poor quality of shoe

i purchased one pair of woodland shoes and on the next day it self its lace eye got out i have using woodland since 1994 but it is a disgrace to the product in spite of contacting the shop it has not been repaired . i hope something will be done to rectify this .
I bought a woodland shoes which was really costing 1300, JM ROAD PUNE Showroom people sold that to me for 2695 rs...



can we do somthing about it?


regards
Abhijeet
Hi, I have bought a pair new sandals from your retail outlet, M/s Janak Fashion – G-5, IIB, Janak Palace, District Centre, Janak Puri, New Delhi as per details below:
Model no. : GD46105
Receipt date : 23.05.09
Size : 42
Color : Green Cross Strap Sandals

Now, that very day I felt a little bit of pressure on my left feet thumb, but I thought it could be a normal phenomenon with leather footwear, so I carried on.
Since I wear them only on weekends, so on next weekend when I wore the same for the whole day, I got a bad shoe bite on my left thumb which was hurting me like anything.
I visited your outlet on the 31.05.09 for getting the same rectified, when the owner of the outlet clearly told me that there is no possibility of exchange but the same would be sent to the company for rectification.
It took almost a month to get the complaint rectified and to my utter shock when I visited the outlet on 21.06.09, the left sandal was OK, but the right one has become very loose, and deformed.
Loose enough that my foot was coming out of it while walking.

I have been your customer for the past many years and is currently using many of your products but this time the service provided by your outlet and your company, sorry to say but really pathetic.
I have spent Rs. 2000/- on the footwear and for the past one month I am not been able to enjoy the comfort of my expenditure.
The way your outlet’s staff handling the complaint is also very rude. As they have only one answer to any/every query that “ we can’t do anything, the company will decide”.
Currently I feel that I have been duped of my hard earned money by your company.

I hope this compalint of mine will be given due consideration, with fruitful results.
I bought a pair of footwear (Article No;GD 0350107) worth of Rs.2195/ on 22-5-09 from Chennai. within a month the ankle grip has came out. I brought it to the shop for the replacement, their reply made me disappointment and in the state of extreme anger. the worst customer care ever i had seen .I am strongly opposing people buy woodland brand( BATA is the best brand for its cost)
So guys do not go for woodland.worst quality.
I bought a pair of footwear (Article No;GD 0350107) worth of Rs.2195/ on 22-5-09 from Chennai. within a month the ankle grip has came out. I brought it to the shop for the replacement, their reply made me disappointment and in the state of extreme anger. the worst customer care ever i had seen .I am strongly opposing people buy woodland brand( BATA is the best brand for its cost)
So guys do not go for woodland.worst quality.
hi,
to u all,
now days the woodland do not stand on its orignality, i have been using shoes of woodland from 1998,
but now days all shoes r not so good i have loss atlest 5000 on two shoes bcoz the sole sticking removed within one month i hope woodland can stand on its image
i want the deefected shoes.agency..., , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ..., , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ...
Dear Mr. Mohandas,

I am totally disagree to your words. What you think if one product fails, they should replace it for you. Tell me the name of a single brand who does so. And when you purchase the item they clearly disclose the warranty period as 6 months. Its not guarantee.
If you are unhappy coz it failed to fulfill your expectation, I'll tell you one thing have you ever noticed many people does smoking but (GOD forgive me to say) Cancer catches only 1 0r 2 ppl in 100. Another example is most of the ppl drives four wheelers and two wheelers but unfortunately, accidents occurs with 5 to 10% of ppl.
So, remember one thing, no one is perfect, you should give them atleast a chance to repair your shoes and prove themselves. They are here to get fame, to provide their customer defectfree service not for wrong commitments and fake products.

Hope it will help you. God bless you.
Dear Sir,
I bought wood land shoes a year back inkochi for the amount of Rs. 2500/-. I used the shoes only for office purpose but still the bottom sole of one shoe got broken. So I contacted the shop and gave the shoes
so pls do it fast as soon as possible
I had purchased my current shoes sometime back in July 2009

As soon as I started using them within in a Two Day, I started feeling some pain in my foot,
So that I contacted the concerned person in the other shop in woodland shops at pune. They suggested me to use thicker soxes, so I did.

But after this I got a some portion of skin got collected near my heel, and the portion has become very hard, also the portion of the shoe internally has torn out. My leg are painful after use shoe. This is because of the internal shoe design(may be there would be something wrong in the design of the shoe, may not be with all of the models of similar pattern, but specifically with the one which I am using so calling them as defective piece), since then I am no using these shoes.

Could you please let us know what should be done? Can i get the shoes replaced with same model? Since I purchased it for 895/-Rs and is not a small value, since I was sure that once i purchased the Woodland shoes i can use them on daily bases, but was unlucky to do so because of above reason . As a brand name, company should be able to provide me right response with regards to this.



Details of Purchase : Shop name – AERO CLUB, Woodland Store, Shop No . 17, Sec-15, Lords Building, Palmbeach Rd, CBD Belapur, Navi Mumbai.

Article No. – GC 0525808 Brown, Invoice No. – 1967 Dtd. 29.07.2009



And also big mistake from seller on bill Size is mentioned is 42 & I take trial on 42 size but they give in bag is 41 size Shoe !!!



When I contacted where he suggested me to put a mail, so this mail.

thanks

dhanaji powar
cell no - [protected]
kolhapur
maharashtra
They have no value of a customer after sales.

WOODLAND — i did not find the no of their showroom

the no was not written on the official site of woodland showroom which is in mall road ludhiana in kunal tower so i require the no immediately
we are providing commercial prime location space for long lease bases in all delhi & ncr i[censored] req /interested plz contact [protected]
To whome it may Concern:

It was my first deal with woodland and I was sucked. After just first bearing the sole was blasted. I placed a complaint to shop owner and he said that It will take one month and sole will be changed. After one month he said that company did not change the sole and it will cost 450 Rs. extra for it, because the pair was on SALE.

Really Very Bad experience with Woodland Shoes, although it was on SALE but it broken down JUST IN ONE BEARING. Even Desi material is satisfied as compare to this..

Woodland / Active Casuals — sole removed

Dear sir

I have purchased the shoe from Gurgaon 5-6 months back and it put use from last 5 days and the sole has come out and ref the attached photo for your information, and i request you the get me and new set of shoes and the cost i paid was 2500/ Rs and it has been used for 5 days only

Look forward to receive your immediate reply

Address

P.S.Shivakumar
Vijayanagar
Bangalore -40
[protected]

i never knew this but you know i am planning to buy woodland showes and now on net i was searching for the sutable shoes for me and i read your comment now i am a bit confused cuz these shoes are quite expensive as well...thanks for the advice man takecare

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