[Resolved]  Woodland Shoes — Manufacturing defects

Hi,
I am Woodland user since many years But I am extremely disappointed now after buying one of your Woodland which is poor of quality..I had already got it repaired now from yor showroom FBD, , But still not happy, What Can u do for Me..

i think, woodland have to improve its repairing service.it takes lot of time for miner repairing.woodland has to eastablish its repairing centre in metro citys.

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I have purchased a pair of shoes from Wood land shoes at Hazaratganj Lucknow showroom on
2nd Jan 2010 vide their bill No.44 for Rs.2, 495.00. The model No. of the item is GC 0033A Black, size 9. Yesterday (4th) while removing the shoe from my left leg, the stiching on the upper broke and came loose. I returned the item to the supplier for replacement and he refused to do so stating that once sold items can only be repaired even if it fails withing few days due to manufacturing defects.

Paying almost 300% extra price we look forward to the company with quite a lot of expectations regarding customer service. Hope your forum will help innocent customers from treatments like this in future.
I have given my shoes to a poor. I have to bear a loss of my hard earn money for believing in Woodland.What could be done from your side?

WOODLAND — Charging of extra money by retailer

Sir , i have purchased woodland shoes from a retailer in Naveen market, Kanpur. The MRP of the shoes was.2495/-. He sold me that with 2250/-, means he gave only 10% discount. But the real pice in the woodland showroom is after cutting 40% discount.This is really unbearable. And when I asked for a Computerised bill he gave me a temporary one, I think he is not paying the mandoctory taxes. Its a responsbility of Wood land to sustain this kind of avtivities, they should the retailer to sell their products.
Please reply Sir
Thank you.

I have purchased a pair of shoes from Woodland showroom, Trivandrum on June 2008 for Rs.2, 700.00. The model No. of the item is GC 01121053 Green. I lost the buckle and i contacted the shope and asked for the service that they promised to do if there is any complaint. Now I have enquired there for several time and now fedup with that job and thought of complainting in the site. They are very irresponsible in considering my issue. And what I am seeking for is the solution for my problem. Is all the woodland shoe customer face the same issue, or the company's after sale service this much irresponsible. I believe I will never get a service from the showroom so request u to kindy send me the buckles. I'm expecting a immediate response from u as this is a very reputed company we think.

Paying almost 300% extra price we look forward to the company with quite a lot of expectations regarding customer service. Hope your forum will help innocent customers from treatments like this in future.

Rejeesh P R
Trivnadrum

Woodland / GC 0205106 — COLOR CHANGE

I PURCHAGED ONE PAIR OF WOODLAND SHOESNO GC0205106 OLIVE SIZE 42ON 16 JAN 2010 FROM AERO CLUB WOODLAND STORE 17/40 W.E.A MAIN AJMAL KHAN ROAD KAROL BAGH NEW DELHI AFTER COMING HOME IT WAS FOUND THAT LEFT SHOE WAS LIGHTER IN COLOR THEN RIGHT ONE

Sir, i knewly purchased an sony ericsson piece G502 in NAD, vizag, andhra pradesh... My mobile is not able to read the files... And now i cant able to listen the songs now...:(

Customer care number is not responding .its swich off from long time

WOODLAND — deffect in shoe

I have purchase a pair of shoe of wood land on 17 jan 2010, (R16C o3331o6 ASSR ) FOOTWEAR) in AERD CLUB Wood land store Shop No. Sco13,Plaza market old Delhi road ,Haryana, Gurgaon.
I feel no comfortable in these shoe. I am using wood land shoe from 10-12 years but these problem i am facing first time. on back side in the shoe it is very tough. i can not puton till one hour.
What i can do?
please tell me what i can do these shoes.

i have purchased woodland shoesRIG4092ASSR from Aero club woodland store shop no107 &107A sa. now sahara mall gorgaon on dated 18th feb. The cost is 1870 after discount. quality of shoe is very bad. It is not in corrrect shape therefore wearing it feels me uncomfortable..The shoe's sole is not soft and wearing it for more than 1 hour start sweating to much.

I too have a same complaint as that of Mohandas who purchased from M/s Prime sports, Cochin. I also had purchased from there, a biege coloured shoes costing nearly 2000 Rs, within one week there was a tear on the heel portion, when presented to the shop they totally denied any responsibility, i suspect whether their stuffs are genuine. Last month whole sole detached from the body ! Woodlands should keep an eye over this shop otherwise they will loose genuine customers and loose reputation of their brand. Terminate their franchisee right first

I bought one pair Black Shoes ( Article No. GC 0036A BLACK 42 FOOTWEAR) from Woodland Store, Aero Club 5-8/527 & 527/2 Abid Road-2, HYDERABAD on Date:09 February 2010. but within one months both soles of shoes are going to broken. now these soles have hundred percent broken . this is a very disappointment moment for me because I kept faith on branded items. I expect you will take necessary action as soon as possible & you will inform me.Now I reside in Machilipatnam, so this is diffucult for me to go Hyderabad for this purpose. Day after tommorow I will go to Vijaywada to hand over these broken shoes. Shoes Recipt NO. 6447, Date:09/02/2010, Shoes Amount incl. VAT : 1495.00 / Rupees

WOODLAND — Rectification is not being done

I have purchased one pair of woodland make shoes on dated 23/10/2009 and the same was damaged/torn
recently.

As such I have handed over this pair to the Woodland showroom located in Karolbagh for repair on free of cost basis. Today concerned person has expressed their unability to do the needful after 12 days from the date of receipt of faulty shoes at their end.
I, therefore, hope for justice from your end.



Thanks


(Arun Sharma)

i too purchased a shoe(blue colour) but in a months time its colour faded and become white. I did not preserve the receipt hence i did not go to the shop.
woodland is a world renowned company and should take more.care about their product

i am also using woodland shoes which i bought from the showroom at thrissur, kerala. the sole and stitching of sole is too bad. the sole cracked in few months. but always i got good service from the showroom. but last time i talk to the regional manager at ernakulam and i am told, they cannot give guarentee more than six months and refused to repair. that means now the quality of woodland shoes is this much only. so that why we are paying Rs. 2000 +/- and buy a shoe which lasts only for six months? but one think i would appreciate is the body of the shoe. it is still in good condition. so that i can keep it in the shoerack.

Woodland Shoes — fault in shoes

i have purchase shoes from hydrabad idont know the article number but i have problem with left shoe that it dameges my scocks regularly.there is one no on shoes[protected] will woodland do somthing?

Dear Sir,

I have purchased one pair of shoes from Woodland Store, Shop no-135/136V3S East centre Mall, Laxmi Nagar, Delhi, India, vide their retail invoice no 4565 dt 14th Feb, 2010. Item code was R1GC 0420107 assr o footwear. When I have started using there was a problom of Back deposit(as explanied to me by the retail outlet). The shoe was taken from me for repair. I have taken the delivery of shoe after 15 days, but now the next problem. It was not fitting to my foot after repair. When I have consulted again, they have again taken shoes from me for repair. I am just unable to understand the quality of world class shoe company. I have just used the shoe for one days since last 3 months.

Woodland / Woods — Improper pasting

I had purchased a pair of woodland shoe from a woodland outlet located in Sky Tower Building, Bank Road. Calicut, dated[protected] at the rate of Rs.1, 915. Today, while I was walking through the road, sole of my left shoe peeled off in the midst of the crowd. I felt as if I was fully naked in the crowd.I never expected this would happen in the short period two months time. This shouldn't have happened with a brand bearing good reputation. I request you ask the concerned authority to either replace the shoe or repair it without fault
Hoping you would act favourably

Dileep Kumar A.P
[protected]@gmail.com, [protected]@yahoo.com

Woodland Shoes — shading colour

Dear sir

I PURCHAGED A SHOES IN AERO CLUB WOOD LAND STORES IN THIRUMALGIRI ON 28/4/10

AFTER NEXT DAY MY SHOES COLOUR IS SHADING.
I AM GIVEN TO U R STORES FOR REPLACEMENT, BUT HE IS TELLING IT IS NOT GUARNTEE FOR COLOUR.SO WHAT AM I DO PLEASE SEND THE REPLY TO ME AS EARLY AS POSSIABLE. PRESENTLY MY SHOES IN U R SHOWROOM.
MY MOBIL NO IS[protected]
MYMAIL ID IS [protected]@yahoo.com


REGARDS
SRIDHAR