[Resolved]  Country Vacations — Cancel membership with Country Vacations and get the refund

Address:

Hyderabad, Andhra Pradesh

Hi, I am Rajeev from Hyderabad, a victim of Country club vacation. I am very much surprised to see that these guys are running their fraud business in India since very long but so far there is no action taken against them. There are thousands of people who lost their money here but due to some or other they lost their faith in the system and kept a perception in their minds that their money is gone forever. I am very hopeful that our efforts will make a difference and change this perception The company has their representatives at different malls or other public areas distributing the coupons for lucky draw. These representatives will only ask to fill in details and won’t introduce the company name. Here all that they need is name and contact details so they can get back to you. After 2-3 days, they will call the customer stating you have won the lucky draw and you need to come to their office with spouse at their office or wherever they say. If anybody go there with spouse and then they force to attend their presentation which is more than an hour long. When the couple reaches there, their representatives will be ready to attend the customer with warm Welcome. They will warn even threaten to not to leave the presentation half way and all the couples are told to switch off the cell phones? That in the presentation room, which is very small, they play a very loud music to disturb the couples mentally(Because they forced to sit there for long duration and bear them along with the loud music.). After taking the basic details of the couples arrived and their representative will start with very friendly tone and will extract most of the information about the couples and their family background, financial status etc. Thereafter they offer a package depending upon the size of your pocket and they explain all good things about their company and say that after paying this amount for membership from Rupees 75000 to 300000/- everything is free?. They explain a list of benefits which are offered free of cost. Next, they force to pay the amount quoted at the same point in time. There is no time given to rethink or for a market research. They discuss their tie up with various banks and will offer some discount. Until the payment, no agreement is showed and they will keep saying that everything discussed will be mentioned in the agreement and force to sign on blank agreement? In many cases at their office the agents, look like goons, taking the credit card or debit card by force from the proposed members and swap it for taking money? Even before taking the membership, I had specifically asked that I would not be using the Club Services, so give me a plan where I do not have to Pay the Annual AMC. He said if you do not use the Club facilities like Gym, Swimming Pool you will not have to pay the AMC. Only Utility Charges when you book the Vacations.Afterwards while talking to Customer Care, I came to know there is no option of NOT paying the AMC in the membership he had given me The cheating conspiracy begins after the purchase of membership that a lot of information missing or differently mentioned/not mentioned than the promised. The usual offers they are granting at the time of membership are as follows. If any young police officer with his wife in disguise approach this club for joining for Country Club membership, their entire cheating story can easily be unearthed. Credit card payment discount and its conversion into 18 EMI’s without any processing fee and interest. Free SPA services. Lifetime free club membership without annual charges or taxes. Stay at their club facilities is free. Members can use any of their 95+ owned facilities with no additional charges for stay. We have facilities available worldwide. Every weekend, we organize programs like Disco night, Gazal night etc. Free cab pickup from airport/Train station to the hotel and free car drop from the hotel to the airport and railway station. Up to 40% discount on Air Fare. On the other end, the facts about their above products and services are totally different. Please find the below mentioned contradictory facts written in the agreement or not mentioned anywhere. No discount received. EMIs were also charged with 15% rate of interest. Actually there is no tie up with HDFC, SBI bank or any othe Bank. When inquired about SPA services at their customer care center, they mentioned charges will apply? Annual Maintenance charges INR 8500 excluding taxes applies and must be paid to avail club benefits? For stay at any country club resorts, when inquired over the phone, they said the charges as 3000 per night? As per the agreement, they have over 59 leased and/or own properties however, as per the latest list shared by their executive says only 44(including international locations) facilities. Moreover, it is not for free and charges to be paid per night basis. Outside India, they have their facilities only at Sri Lanka and Dubai however, at the time of purchase, Philippines, Malaysia, Paris, UK and US were also mentioned. The program schedule is not fixed and there are frequent cancellations. On their mobile app, they update the schedule of programs but when inquired over the phone they mentioned it is cancelled and being postponed since 2 weeks? Charge for the cab service is to be paid separately? No discount for Air fare offered? I have asked for refund on same day. They are saying it is not possible. We should all fight together for their illegal practices and cheating customers. People who are cheated like me contact at my mobile. We will fight together against them and get our money back. Rajeev Contact No: [protected]