[Resolved]  Credit Information Bureau India [CIBIL] — regarding incorrect information in cibil report

Address:79/4 behind school ward no. 3 rampura bass dudhwa meetha churu rajasthan Rajasthan,, Churu, Rajasthan, 331001

Sulochana devi
79/4 behind school, ward no.3
Rampura bass, dudhwa meetha
Churu, rajasthan
Pincode:331001

Date :07/07/2019

Cibil correction deparment
Transunion cibil limited
Indiabulls centre, tower 2a, 19th floor,
Senapati bapat marg, elphinatone road,
Mumbai : 400013

Dear mam/sir

I am writing to dispute the following information in my cibil report. I have mentioned below the items i dispute, in the copy of cibil report i recieved " attached with photo of cibil report [control no. :[protected]Recieved from pnb bank churu, rajasthan), pan card, aadhaar card.

At first spelling of name is written wrong i. E. Salochana devi (Incorrect) instead of sulochana devi (Correct),

Pan no. Dcwpd8421f (Incorrect} instead of engpd5935j (Correct),

Aadhaar no.[protected]Incorrect) instead of[protected]Correct),

Mobile no. These are not mine [protected], [protected] (Incorrect) instead mine are [protected], [protected] (Correct),

Address: my parmanent and residence address both are same as below ;

Parmanent/residence address : 79/4 behind school, rampura bass, dhudhwa meetha, churu, rajasthan postal 331001 (Correct),

Voter id : rj[protected] (Incorrect) instead mine are rj[protected] (Correct)

Except above address other 3 addressess mentioned below in cibil are incorrect & need to be deleted/altered that are
1) residence/current address : w o hariram verma 559 3 ward 9 near maicro towar patel nagar purani abadi sriganganagar, state-rajasthan (Residence code — ):postal :335001, date reported :[protected],
2) office/company address : sulochna & sons 37 ngc satipura hanumangarh hanumangarh, state-rajasthan (Residence code owned);postal :335512, date reported :[protected],
3) residence/current address : ward no.-03 37 ngc satipura hanuman garh hanumangarh;postal :335512, state-rajasthan (Reesidence code owned) date reported :31-2-17

Because i dont own a company such named and i have not taken a loan or given guarantee on someone's behalf as security.
However still 2 loans are showing in my cibil about them i have no idea,

So please mam/sir delete/alter the mis-reportings as per above details in my cibil report as soon as possible. I have not taken any loans before. I have no clue regarding the loans showing in my cibil.

Yours thankfully
Sulochana devi

Attatchments: 1) aadhaar photo
2) pan card photo
3) cibil report {control order no.[protected]} (Report date :[protected]
4) an application of applicant with signature considering that all the facts are true to best of my knowledge
5) bhamashah card:ykbdyoc
6) pnb bank passbook photo
New doc[protected].29.32_1. Jpg
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New doc[protected].29.32_6. Jpg
Sans serif
Send

New doc[protected].29.32_7. Jpg
New doc[protected].29.32_9. Jpg
New doc[protected].29.32_10. Jpg
New doc[protected].29.32_11. Jpg
New doc[protected].29.32_8. Jpg
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New doc[protected].29.32_14. Jpg
New doc[protected].46.17_1. Jpg
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Aug 11, 2019
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,

We request you to visit our contact us page for queries: https://www.cibil.com/contact-us or call on our call centre[protected]Mon-Fri 10am to 6pm).

Regards,
TransUnion CIBIL
Complaint comments 

Comments

My name is Sandip Kumar, PAN no- ASVPK6556A. I recently was denied a credit card from an bank. To my utter surprise, my CIBIL score was 673 with a written off loan from ICICI Bank. Few months back my CIBIL score was approx 800 and i never had any banking relationship with ICICI bank. In my life i have not delayed repayment of any loan by even a single day.
I immediately raised a dispute to CIBIL on 18/2/2021 vide Ref No- CDS[protected], disputing my date of birth, name of spelling and wrong loans which were never taken by me.
Since then, it has been a harassment by CIBIL, which every 15 days sends a mail stating that my dispute is under process. Again I get mail saying your credit score has changed and they ask me to click a link. Upon clicking the link, it looks more like an advertisement selling website than a reliable credit agency. They insist upon asking money for all kinds of services.
After waiting for more than a month, I raised my complaint to escalation 1 but to no avail. Till date my score remains the same and it is like an insult to me that I could not avail a credit card after having a good repayment record. I had to borrow money from market at a much costly rate of interest because I was denied personal loan also due to my credit score.
I have been punished for a crime that was never done by me. I want to know can we penalise CIBIL for the distortion of my credit records and more for the fact, that they have failed to resolve it after more than 2 months. During this time, I have sent them many reminders and tried calling their contact no for innumerous times, but after keeping me on hold and wasting lot of time, not even a single time, any executive responded to the call.

I want CIBIL to be punished for their lethargic approach and they must have a mechanism to resolve customer disputes so that the same is not repeated for any one else.

Thanks,
Sandip Kumar
Mob No- [protected]

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