Crossroads Complaints & Reviews

This company starts calling for renewals everyday morning to evening. The parasites don't stop even after numerous requests as well as post on twitter. The shameless have become bolder and needs to be punished with exemplary fine. They call from different nos....

I have been continuously getting calls every day since last 2 yrs to renew membership even though I had lifetime membership. I have even sold my car, so, anyways not interested in renewal. Please stop calling, had requested each of your customer executives since last 2 yrs. In case your executives still call, I would be forced to submit a formal police complaint. Please note to DND my number ([protected]- Dr Lakshya)
Thanking you in...

My name is Jayant Dutt and i am being continuously harassed for past year by call center executives of crossroads to renew my membership even though it expires in 2024. They call me every alternate day despite telling them every single time not to harass me. Today I received a call from [protected]....

My name is Abhay Rastogi and i am being continuously harassed for past 2 years by call center executives of cross despite telling them every single time not to call...

I have been receiving unsolicited calls from crossroads frequently even though I have told them on many occasions that I don't own any car. Today one lady named Anjali (Telephone No. [protected]) called on my office mobile phone and abused straight on my face. I am a Government employee and when she called me I was on my duty. Kindly take action against your executive else I will register a written complaint against her with Delhi Police and...

I have crossroads roadside service long back.
No I don't want this at all.
But I receive the call almost every alternate day to renew the plan. I have made clear I don't need this and please don't call me.
Here are few numbers I am getting calls from, but this is not the complete list. I keep getting calls from different numbers.
+91 [protected]
+91 [protected]

Please do the needful and stop...

I used to own a cossroads membership sometime back. That membership was expired long time back. Now they call me almost everyday for membership again.
There must have been hundreds of calls where I have requested them to not call again, but they don't stop.
My number is also in airtel dnd but i still get these calls.
Please do something about it....

Dear Sir /Mam

We have long association with your company when seed was very small from that time we are taking your Services now it become big tree, now its very importent to proper control & manage to maintain the Goodwill but its my observation & experience of your Marketing staff is very aggressive they do lots of Bargaining & miss-commitments, Your above gentleman sold me Your Help line Plan For Pan India my...

This refers to RSA policy [protected] of my vehicle DL2CAQ7260. It was promised by sales guy (Poonam [protected]& [protected]) to give below free gift hamper------
04 car perfume
Tissue paper
Fire extinguisher
Car care kit
Discount coupans
Provided the full amount is paid 4719/- for pan India 04 yrs plan, so I did the full payment.
it's 15 days past but nothing received.
The trailing...

I bought a car service package worth ₹3000/- from them and also renewed my roadside assistance membership worth ₹2000/-. I booked a service for my car but no one reported. When i called them there is no response. Without even listening they simply say ‘I’ll let you know’ and cut the call, I haven’t received any call back yet. They are fraud. I want my membership cancelled both RSA and Service package and i want a full refundof...

I had a crossroads membership a couple of years back. Once my membership expired, I did not want to continue, however, the company kept on calling me everyday, at times thrice or 4 times a day to renew. I asked them to delete me number and not call me but they keep on bugging me till date. I spoke to their managers and asked them to not call me but this company is so shameless that they continue calling till date. Never ever should anyone...

I was promised by Mr. Pankaj and Deepak (mobile [protected]) to have a package of road side assistance and car service in given cost but now after making payment, I am not getting the car service

Please see the below mails

[protected] Forwarded message[protected]
From: Rajat Bansal
Date: Mon, 2 Nov 2020, 12:19
Subject: Fwd: SOW And Link
To:

Dear sir/Madam, .
For...

Just wanted to share my experience with Crossroads.
My car battery was discharged and I tried to register service request on Crossroads App but it was asking for closure code for service request registered one year back. Closure code was not available on Crossroads App since their server was down since 6 hours.
I called up customer care and they insisted on closure code and insisted on closure code.
I asked them when...

Issue with the Membership - Since Renewal (25th December 2020)
Membership ID - [protected]
Description of Incident:
I renewed my membership on 25th December 2019. I have made online payment and taken Pan India Titanium membership (4 years). My car number (has an extra alphabet inserted) and registered mobile number (digits swapped) entered is incorrect. I have been chasing [protected]@crossroadshealpline.com and [protected]@crossroadshelpline.com...

I have taken 2 years membership & i was assured free car kit but yet not delivered. No one replying on mail & while calling false promises. I am going to write on social platform....

Again they are still (cross road ) calling for
renewal of service ...I didn't need their services...(Number -[protected])

please do some necessarily action, asap....

Got a call to renew my bike's breakdown service, they promptly took all monies required for the subscription.
When i wanted to avail the service, after 6 calls i was told to provide my bike's photo coz in their records it shows as a car.
This is one of the biggest organised scams of modern india, do not fall for this scam and fraud....

Are you people [protected]@ cross roads? Or some thing else? I don't want your services! Why you people calling on my mobile again and again... Worthless service.!!!...

Crossroads team is cold calling and annoying by making almost 10 calls a day. I have informed a 100 times but nothing stops them .

Please please help STOP THIS HARASSMENT...

I've two cars, both had roadside assistance package from crossroad. One of them was expiring on 31st july 2020, as per executive (Mr. Prashant) of crossroad. So, i did the payment for 4yr package on 31st july.
Then the different executive (Mr. Manoj) started calling me that your other car package is expired and needed to be renewed. But then what he told to me, came as a shock, he told that the car for which i made payment on 31st...