Customercare.00691signSBI.co.in — Refund faild transaction amount

Respected sir/mam
I am KALYAN DAS . I have paid an amount of 1500/- online through SBI bank debit card, but due to some cause, I was logged out & payment status was initially showing Pending. Further, as per instruction given in passport site, to get confirmation of payment status while I clicked on pending & payment status was showing FAILED.
Application Reference Number:- 17-[protected]
Transaction amount : - 1500/-
Transaction date :- 18/01/2017
Type of application :- Normal
Payment Status :- Failed
A/c no., from which payment was made: [protected]
Due to the above circumstances, I have again paid Rs. 1500 online through ICICI bank debit card. Payment was showing success & visited PSK kolkata according to scheduled date.
Kindly look into my issue and please refund my failed transaction amount of rs 1500 in my bank account as soon as possible .
Ref to my below email & also over phone, I tried to communicate to you, but till date I did not get any response from your end.
- Thank you...
your faithfully
Kalyan Das
30/01/2017