Deckup — non delivery of my order. seller blocked me on whatsapp | |||||
I have ordered Furniture through an online protal "DeckUp" of Which i got the details through a watsapp business account([protected]). Before ordering the product i verified with the seller on watsapp[on above mentioned number] whether the Website is Genuine or not. He assured that it is genuine and being managed from 2012 and the payment gateways are associated with Axisbank. After ordering the product i did not get any confirmation mail or message except a link from the seller which will always shows that the order placed successfully. 31stDec2019 is the promissed order delivery date. But i have not received the order when contacted the seller he blocked on watsapp on both of my numbers. I have paid 14000 through my Debit Card. Please help to get my money back. Here are the link details from wich i ordered the products: https://www.deckup.store/category/L-Shape-Sofa.html Was this information helpful? | |||||
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 5 Comments | |||||
Comments
Hi, did you find any response from him. I too ordered a sofa on 27th Dec.
Reply
Pushpraj Kshirsagar's reply, Jan 7, 2020
Have you got delivery of ur Sofa??
Even i have ordered Wardrobe on 25th Dec. and they have not delivered plus seller is not available on phone and whts App. Even their website is not working now.
No. I too did not receive the sofa.
Pushpraj Kshirsagar's reply, Jan 7, 2020
I think we lost our money. Its a fraud, online shopping fraud. Need to compliant to nearby police station.
We ordered sofa in these site they gave all the details...site is also available..they told they deliver in 6days after that there site nd Mobile are not working...such fraud ... please hepl me how get my money...
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SitaGurung's reply, Oct 2, 2020
Log a cyber crime complaint to this https://cybercrime.gov.in/
this SCOUNDREL has changed the name as MODWAY furniture and cheating through google, amazon, flipkart sites, his items are available in those sites, when you select the item and pay the amount, u will be sent an email, about payment received, thnx and by a weeks time you wont receive any sms, email, or phone ...nothing, ur money is gone, i got cheated too because, the items are available when you type the requirement in google and it navigates to their site, , we are getting cheated like that.. i lodged a complaint in cybercrime, they said to go to the nearest policestation and file an FIR for the problem. if everybody can easily go to police station, and give complaints, we wont face these types of problems, how should we solve this problem, without govt (already we are getting cheated by many means, now this too, ) any good hacker(human) is there to help us and get us our money back and save us from all the culprits on this earth.
Contact Information
Golconda, Andhra Pradesh
India
India
www.deckup.store/category/L-Shape-Sofa.html
File a Complaint