Delhivery — Item Not Received

Address:

Mumbai City, Maharashtra

On the 24th of May 2014 I purchased a Nikon D3300 DSLR Camera (Order Number - [protected], Tracking Number - [protected]), form Snapdeal. The date for it to be delivered was 28th of May 2014, but on the appointed day it did not arrive. For almost 2 days now I have been awaiting the delivery of the parcel, but to no avail. I have called up Snapdeal, and Delhivery, but neither are very helpful. Snapdeal, at the best managed to lodge a complaint for me, but for some reason that still has not sped up anything or made any difference. The people working at the Delhivery Call Center are extremely unprofessional, and I so wish that if I knew it was being done through Delhivery, I had ordered from Amazon.in. It has 1 day delivery, and you do not have to waste your hours calling them up and chasing them around the place. I seriously advise Snapdeal to stop using the services of Delhivery, as it is losing you a lot of business. I too will in the future reconsider buying from you if this kind of behaviour and poor service, informativity and experience is repeated. I hope you get thye chance to read this as it involves a lot of losses for you, and as well as the customers.