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DhamaalShop.com Complaints & Reviews

2.8
Updated: Oct 9, 2023
Complaints 894
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DhamaalShop.com reviews & complaints page 41

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A
aadirash
Apr 8, 2016
Resolved
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Resolved

Address: Patna, Bihar, 110035
Website: dhamaalshop.com

Hi . I had ordered an in focus mobile and sandisk 16 GB card on 1st of April .total order amount was 4398 which I paid through my SBI credit card . payment was made successfully but upon reaching back to dhamaalshop page it still showed as pending . I have been trying to contact them since then but to no avail. I have even mailed them twice but yet to be replied .
Plz look into my concern .
Thanks and regards
Aadil Rashid
Aadil.[protected]@live.com
[protected]
+1 photos
Nov 4, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order no. DS36540 which you placed with our company Dhamaalshop.com on the[protected]:23 AM.

We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Gojavas Courier and you track your order in Gojavas.com site. The tracking number is – 100507. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
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    R
    rajinderka
    from New Delhi, Delhi
    Apr 9, 2016
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    Address: New Delhi, Delhi, 110026
    Website: www.dhamaalshop.com

    I ordered the 16gb memory card+ear phone+charger combo of 249/- in dhamal shop dated[protected] by online and payment id no.[protected] . but till date not received the product or not refund the my money. And not any call

    Luck By Chance Smartphone offer with warranty ..!

    My name: VIPIN KUMAR My email :[protected]@gmail.com Order I'd :DS36847 Order date:03 Apr 2016 I am order this Luck By Chance Smartphone offer with warranty ..! I will pay money but not delivery so ple check my dedail quick delivery in my address. Sent mail last delivery date. my contact num:[protected]. Ple call me that order details...
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      A
      amitnabera
      from Gurgaon, Haryana
      Apr 4, 2016
      Resolved
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      Resolved

      Address: Vaishali, Bihar, 844101
      Website: www.dhamaalshop.com

      I have booked a videocon 32" hd led tv on dhmaalshop.com wide order no ds36141 dated 18.03.2016 and i have paid for same rs. 7449/- including shipping charges rs 150/-.

      When i booked my order showing docket id 100468 of gojavas coriour co.
      And when i traced it was not valid for a long time.

      After 15-16 days i got a messeged from gojavas that "your consignment has been received by gojavas (Id- unidmsp100468) and will be delivered in 4-5 business days.

      And i received parcel but i shocked - what is it...?
      It was not a tv, it was something else and too much small parcel having packaging material of well known online shopping site snapdeal.

      I tried a lot to contact dhamaalshop customer care, but no one is picking up calls and no rply.

      And finally i complaint about it police station, if i dont received my refund withing 4-5 days i will file a case and try my best to recover it,
      I wont left that fraud people.

      Regards,

      Amit nabeda
      [protected]
      +3 photos
      Nov 3, 2016
      Complaint marked as Resolved 
      DhamaalShop.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2016
      DhamaalShop.com Customer Care's response
      Dear Sir,

      That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.

      We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

      Again, I thank you for bringing the opportunity to correct it.

      Thanks & Regards,
      Govinda B B K
      Customer Care Team
      Dhamaalshop.com
      +91 [protected]
      My order a Videocon 32" Led Tv on 18th march money is deducted from my account rs6749 . Dhamaal shop company not respond any call . (Tracking No. 100468) my order, its showing invalid doctet or shipment number to me and When i call coriour Co. they told me that this is invalid docket no (as rply by gojavas). Please take N.A.

      my mail id: amitnabera.[protected]@gmail.com
      order number: DS36141
      Date of order : 18th March 2016...

      Amit kumar Nabera
      Mob: [protected]

      Refurbished - videocon 32" hd led tv - Comment #2348975 - Image #0
      Dear Customer
      We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status, can find properly .

      Thanks.
      Dhamaalshop Team
      [protected]

      Refurbished - videocon 32" hd led tv - Comment #2347310 - Image #0
      I order a Videocon 32" Led Tv on 3rd march 2016. money is deducted from my Card Rs6749. Dhamaal shop company not respond any call . I Call Many time on Your number:- [protected] but Still When I select talk To Costumer Care
      always cut call Why.. its showing invalid doctet or shipment number to me and When i call courier Co. they told me that this is invalid no. (as reply by gojavas Care).(Tracking No. 100194).
      1 April 2016, Today received my Order but This Is not TV its some Cloth from The gojavas.. So were is my Product
      Please Send me Videocon 32" Led Tv other wise Reward my Money


      my mail id: [protected]@gmail.com
      order number: DS32500
      Date of order : 3rd March 2016...

      Raj Bansiwal
      Mob: [protected]. money is deducted from my Card Rs6749. Dhamaal shop company not respond any call . I Call Many time on Your number:- [protected] but Still When I select talk To Costumer Care
      always cut call Why.. its showing invalid doctet or shipment number to me and When i call courier Co. they told me that this is invalid no. (as reply by gojavas Care).(Tracking No. 100194).
      1 April 2016, Today received my Order but This Is not TV its some Cloth from The gojavas.. So were is my Product
      Please Send me Videocon 32" Led Tv other wise Reward my Money


      my mail id: [protected]@gmail.com
      order number: DS32500
      Date of order : 3rd March 2016...

      Raj Bansiwal
      Mob: [protected]

      Refurbished - videocon 32" hd led tv - Comment #2347416 - Image #0
      I Was book a Videocon 32" Led Tv on 3rd march 2016. money is deducted from my Card Rs6749. Dhamaal shop company not respond any call . I Call Many time on Your number:- [protected] but Still When I select talk To Costumer Care always cut call Why.. its showing invalid Tracking ID or shipment number to me and When i call courier Co. they told me that this is invalid no. (as reply by gojavas Care).(Tracking No. 100194).
      1 April 2016, Today received my Order but This Is not TV its some Cloth from The gojavas..Dhamaalshop.
      So were is my Product
      Please Send me Videocon 32" Led Tv other wise Reward my Money


      my mail id: [protected]@gmail.com
      order number: DS32500
      Date of order : 3rd March 2016...

      Raj Bansiwal
      Mob: [protected]

      Refurbished - videocon 32" hd led tv - Comment #2347460 - Image #0
      I haved booked a videocon 32" hd led tv on dhmaalshop.com on 18.03.2016 and they provide me gojavs traking id 100468 whick was wrong tracking id
      And when i complaint this on consumercomplaints.in (Id: 1256260) dhmaalshop comment on same complaint and said that order was dispatch thorugh docket no unidmsp100468.

      I was shocked when same docket no parcel i was received it was not television
      It was mentioned as garments. And parcel received was packed with snapdeal lable packing. Photos are attached.

      Please help me to recover my money and give your suggestin to receive my money.

      I am waiting for your kind suggestion.

      Order details and pics are attached

      Oreder id order no ds36141
      Dated 18-mar-2016
      Amount 6599/-
      Delivery charges 150/-
      Email id amitnabera. [protected]@gmail.com

      I tried many times to contact customer care of dhmaalshop.com, but no rply.

      Amit nabeda
      [protected]
      Amitnabera. [protected]@gmail.com

      Refurbished - videocon 32" hd led tv - Comment #2348974 - Image #0
      Refurbished - videocon 32" hd led tv - Comment #2348974 - Image #1
      Refurbished - videocon 32" hd led tv - Comment #2348974 - Image #2
      Refurbished - videocon 32" hd led tv - Comment #2348974 - Image #3
      it was not tv. refund me my money

      amit nabera
      [protected]
      Dear Customer,

      We came across your concern and are deeply saddened to hear about your experience.You'll have to get in touch with the seller for assistance on this. Should you require any assistance from us in future, please write to us at [protected]@gojavas.com.

      Regards,
      Team gojavas
      I order a Videocon 32" Led Tv on 6th April 2016 on Dhamaalshop.com . Money is deducted from my Card Rs 6749. I have not received any order booking confirmation and courier details. Now unable to contact Dhamaalshop.com . I am confused what to do now. Should I go to consumer court.

      Name : Pankaj Deka
      My mail id is [protected]@yahoo.com
      DhamaalShop.com Customer Care's response, Oct 3, 2016
      Verified Support
      Dear Sir,

      This is in regard to your order no. DS37491which you placed with our company Dhamaalshop.com on the 06-04-2016 04:21 PM.

      We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on 08-04-2016 Through Gojavas Courier and you track your order in Gojavas.com site. The tracking number is - 100549

      We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

      Thanks & Regards,
      Govinda B B K
      Customer Care Team
      Dhamaalshop.com
      +91 9025340077
      Dear Sir,
      Our Order confirmation for order DS15658 ("Videocon 32" HD LED TV")


      Our ordered Date[protected]. Till today we have not received any product dispatched mail or call. already 8 times we are mailed, but we have not received response your side.
      please confirm our order
      Ladharam Choudhary
      Mob:[protected]
      Email: [protected]@gmail.com
      DhamaalShop.com Customer Care's response, Oct 3, 2016
      Verified Support
      Dear Sir,

      This is in regard to your order no. DS15658 which you placed with our company Dhamaalshop.com on the 16-07-2016 11:36 AM.
      We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

      We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

      Thanks & Regards,
      Govinda B B K
      Customer Care Team
      Dhamaalshop.com
      +91 9025340077
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        K
        keval mali
        Apr 4, 2016
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        Address: Barmer, Rajasthan, 344022
        Website: dhamaalshop.com

        Sir I PAY MY CASH BUT NOT RECIVED CONFRMATION ORDER NO .
        My email= [protected]@gmail.com
        Mob.no [protected]

        Sir cash willbe debited from my A/C already. But no receive order no confirmation from company.
        My bank statement attached this complaint.
        +1 photos
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          P
          Pinku12345
          from Brahmapur, Odisha
          Apr 3, 2016
          Resolved
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          Resolved

          Address: 760002
          Website: www.dhamaalshop.com

          I order a videocon 32" led tv order no. Ds35217 on 13th march 2016 amount was deducted 6749 rs from my account, i got mail your product on the way but when it delivered to me "its was wrong product delivered by www.dhamaalshop.com they could not responded any call or mail. What to do in case of no respond by dhamaal shop company? Please give me proper suggestion to me.
          Nov 4, 2016
          Complaint marked as Resolved 
          DhamaalShop.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 04, 2016
          DhamaalShop.com Customer Care's response
          Dear Customer,

          This is in regard to your order which you placed with our company Dhamaalshop.com.

          We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

          We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

          Thanks & Regards,
          Govinda B B K
          Dhamaalshop.com
          Customer Care Team
          +91 [protected]
          same case happned with me
          amit nabeda
          [protected]

          one suggestion is there

          we all are meet at one place means at gojavas office where they picked up our parcel
          and then forced that people to give details from where they picked up our parcel
          place, name of person and frim name whom they billed their invoice and receive money for their coriour services

          amit nabeda
          [protected]
          Actually I call to Gojavas Asking about Dhamaalshop real contact number and fully detail information about company but Gojavas company don't revealed about company. Another suggestion Rti complaints file against him
          What is the procedure...
          You have filed or not...?
          I haven't filled rti complaint yet. Rti is easy way to filled against company with fully proof information. I waiting for 4 day otherwise go for it.
          DhamaalShop.com Customer Care's response, Oct 4, 2016
          Verified Support
          Dear Customer,

          We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

          Thanks & Regards,
          Govinda B B K
          Dhamaalshop.com
          Customer Care Team
          +91 9025340077
          DhamaalShop.com Customer Care's response, Oct 4, 2016
          Verified Support
          Dear Customer,

          That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.

          We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

          Again, I thank you for bringing the opportunity to correct it.

          Thanks & Regards,
          Govinda B B K
          Customer Care Team
          Dhamaalshop.com
          +91 9025340077
          Helpful
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            S
            sakthi_887
            from Chennai, Tamil Nadu
            Apr 2, 2016
            Resolved
            Report
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            Resolved

            Address: 641001
            Website: www.dhamaalshop.com

            Dear sir

            I have purchased vediocon 32" led tv from dhamaalshop. (Videocon 32" hd led.
            Booking date:14.03.2016.
            My order id: ds35477

            But wrongly product delivered (Polo t-shirt) to me, covered with snapdeal cover..
            Delivered date:01.04.216.

            Dhamaalshop customer care not respond my mails & contact number also. (+91 [protected] (24x7)

            How to return the product & refund..

            Order details
            For further queries regarding the order placed, you can call us at [protected] (24x7) or you can email us at [protected]@dhamaalshop.com.

            Please find below your order information:

            Date[protected]:50:50

            Shipping address
            Sakthivel a
            47-a puthukinaru street
            Coimbatore, 641041
            Tamil nadu, india


            Billing address
            Sakthivel a
            47-a puthukinaru street
            Coimbatore, 641041
            Tamil nadu, india

            Items ordered:

            Videocon 32" hd led tv inr 6, 599.00 each


            Subtotal : inr 6749.00
            Shipping : inr 150.00
            Discount : 0.00
            +1 photos
            Nov 3, 2016
            Complaint marked as Resolved 
            DhamaalShop.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 02, 2016
            DhamaalShop.com Customer Care's response
            Dear Sir,

            That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give Dhamaalshop point Equivalent to your amount.

            We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

            Again, I thank you for bringing the opportunity to correct it.

            Thanks & Regards,
            Govinda B B K
            Customer Care Team
            Dhamaalshop.com
            +91 [protected]

            Videocon 32 led tv

            I hav purchased videocon 32″ led tv on damaalshop.com but i hav not recieved what i hav ordered for that i hav pay 6599 and for shipping 150 extra . i hav called them many more times but they didnt answered my problem please give me refund or deliver my order .
            Name - Yogesh Sutar
            My email ID.yogesh.[protected]@gmail.com
            Mobile no.[protected]
            DhamaalShop.com Customer Care's response, Oct 3, 2016
            Verified Support
            Dear Sir,

            Please share with us your order number or Registered Name ware we can found your order and help you out regrading this issue.

            Thanks & Regards,
            Govinda B B K
            Customer Care Team
            Dhamaalshop.com
            +91 9025340077
            I hav purchased videocon 32″ led tv on damaalshop.com but i hav not recieved what i hav ordered for that i hav pay 6599 and for shipping 150 extra . i hav called them many more times but they didnt answered my problem please give me refund or deliver my order .
            Name - Ramesh Kumar
            My email ID.mr.[protected]@gmail.com
            Mobile no.[protected]
            Order Date :
            DhamaalShop.com Customer Care's response, Oct 3, 2016
            Verified Support
            Dear Sir,

            This is in regard to your order no. DS52849 which you placed with our company Dhamaalshop.com on the 19-05-2016 04:39 PM.
            We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

            We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

            Thanks & Regards,
            Govinda B B K
            Customer Care Team
            Dhamaalshop.com
            +91 9025340077
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              K
              khimanipc
              from Surendranagar, Gujarat
              Apr 2, 2016
              Resolved
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              Resolved

              Address: 800001
              Website: www.dhamaalshop.com

              My order no : DS34551. My name is pratik khimani. I had ordered 32 inch LED TV of vediocone on DHAMAALSHOP.COM on dt: 11/3/2016. Upto now there is no response and any details given by dhamaalshop regarding delivery. They are doing fraud with me. My friend had ordered two LED. He has also same experience. Please some thing, so I can get TV or my money back. We have pay for it in advance. It's price was 6599 Rs and delivery charge of 150 RS.
              Apr 4, 2016
              Complaint marked as Resolved 
              Nothing done by company for resolve complaint.
              DhamaalShop.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 02, 2016
              DhamaalShop.com Customer Care's response
              Dear Sir,

              This is in regard to your order no. DS34551 which you placed with our company Dhamaalshop.com on the[protected]:22 AM.

              We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

              We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

              Thanks & Regards,
              Govinda B B K
              Customer Care Team
              Dhamaalshop.com
              +91 [protected]
              It seems that this website is built for conning people.
              You should have thought that you can't get 32 inch LED TV for Rs 6599.
              Thats why people must trust only known major online shops.
              Same case happned with me

              Regards,

              amit nabeda
              [protected]
              same case happned with me
              amit nabeda
              [protected]

              one suggestion is there

              we all are meet at one place means at gojavas office where they picked up our parcel
              and then forced that people to give details from where they picked up our parcel
              place, name of person and frim name whom they billed their invoice and receive money for their coriour services

              amit nabeda
              [protected]
              DhamaalShop.com Customer Care's response, Oct 4, 2016
              Verified Support
              Dear Customer,

              We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

              Thanks & Regards,
              Govinda B B K
              Dhamaalshop.com
              Customer Care Team
              +91 9025340077
              9.04.2016 ko lcb book ki thi abhi tak nahi aai
              9.04.2016 ko lcb book ki thi abhi tak nahi aai
              My order no : DS27166. My name is D S Jagadal. I had ordered 32 inch LED TV of vediocone on DHAMAALSHOP.COM on dt: 07.08.2016. Upto now there is no response and any details given by dhamaalshop regarding delivery. They are doing fraud with me. My friend had ordered two LED. He has also same experience. Please some thing, so I can get TV or my money back. We have pay for it in advance. It's price was 6749 Rs and delivery charge of 150 RS.

              As per Dhamaalshop mail as below.
              Dear Danesh,
              Thank you for placing an order with www.dhamaalshop.com.

              Use the coupon code 758075 & get 250 cashback on Branded Deal Category only .

              We are processing your order and will let you know through email when we ship the same to you. The email will also include your Courier Tracking ID and link to help you track your order.
              If you have ordered more than one items, we may deliver them in more than one shipment (at no extra cost to you).
              For further queries regarding the order placed, you can call us at [protected] (24x7) or you can email us at [protected]@dhamaalshop.com.

              Please find below your order information:

              Date[protected]:50:20

              Shipping address
              Danesh Jagadal
              Mudhol, Karnataka, India
              Mudhol, 587313
              Karnataka, India

              Billing address
              Danesh Jagadal
              Mudhol, Karnataka, India
              Mudhol, 587313
              Karnataka, India

              Items Ordered:

              Videocon 32" HD LED TV(Luck by chance offer) INR 6, 599.00 each

              Subtotal : INR 6749.00
              Shipping : INR 150.00
              Discount : 0.00

              Best Regards,
              Team Dhamaalshop

              Not delivered 32 inch lcd refurbished tv - Comment #2554236 - Image #0
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                S
                sahilwadhwa123
                from Gurgaon, Haryana
                Apr 1, 2016
                Resolved
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                Resolved

                Address: 800001
                Website: www.dhamaalshop.com

                Order no ds30207
                Order date 07/02/2016
                Total amount paid- rs 249.50
                Customer name: sahil wadhwa
                Customer email: [protected]@gmail.com
                Completed the order in 2 months, and they sent me vest instead of a mobile,
                Strict actions should be taken against fraud companies like dhamaal shop
                Sent me the bill of a mobile, packaging done was named after snapdeal and got a vest in the order instead of the phone.

                They are spoiling big brand names like snapdeal also.

                These cheaters should be barred from doing any trade/business in the country.
                Can't imagine how many customers would have been cheated by these frauds.
                +3 photos
                Nov 2, 2016
                Complaint marked as Resolved 
                DhamaalShop.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 02, 2016
                DhamaalShop.com Customer Care's response
                Dear Sir,

                That is a luck by chance offer after the sold out of Mobile phone stock may i dispatched Branded Vest to each customer.

                We appreciate your bringing this matter to our attention. We apologise for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

                Again, I thank you for bringing the opportunity to correct it.

                Thanks & Regards,
                Govinda B B K
                Customer Care Team
                Dhamaalshop.com
                +91 [protected]

                Product not deliver

                Dear Dhamaals.
                I ordered LED TV on 16th April 2016 with order no.DS 38747 for Videocon LED tv.
                I am not received any item from u.
                Customer care numbers are not working. It seems fake site.
                I request u refund my money immediately.
                I seeking to file a case in crime branch.
                Thanks
                sateesh
                DhamaalShop.com Customer Care's response, Oct 3, 2016
                Verified Support
                Dear Sir,

                This is in regard to your order no DS38747 which you placed with our company Dhamaalshop.com on the 16-04-2016 03:07 PM.

                We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on 18-04-2016 Through Gojavas Courier and you track your order in Gojavas Courier site. The tracking number is – 100603. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                Thanks & Regards,
                Govinda B B K
                Customer Care Team
                Dhamaalshop.com
                +91 9025340077
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                  A
                  ajitkothari
                  from Mumbai, Maharashtra
                  Mar 31, 2016
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                  Address: 313001

                  Dear sirs,
                  Its to inform that i have purchase from dhamal shop vide order no ds 32954 /08.03.2016 order is sandisk 16gb memeory card +earphone+charger @ rs 99 +shipping charges rs 150 total amount rs 249 .As we check on the website is showing shipped throug gojawas but still we have not recieved the order
                  Kindly request you to look into this matter and resolved asap.


                  Regards
                  Ajit kothari
                  [protected]
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                    S
                    ShravanP
                    from Bengaluru, Karnataka
                    Mar 30, 2016
                    Resolved
                    Report
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                    Resolved

                    Address: Bangalore, Karnataka, 560071

                    Product not received and not receiving any call
                    sir i saw a add on cashcaro.Com for led tv of vidiocon on dhamaalshop.Com
                    so i made online payment of 6749.00 on 11/03/2016.

                    And ordered for one but now i have not received the product and they not receiving the call and given no. On there site is froud not working.

                    Please help me.
                    +1 photos
                    Nov 7, 2016
                    Complaint marked as Resolved 
                    DhamaalShop.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2016
                    DhamaalShop.com Customer Care's response
                    Dear Sir,

                    This is in regard to your order no. DS34671 which you placed with our company Dhamaalshop.com on the[protected]:24 PM.

                    We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                    Thanks & Regards,
                    Govinda B B K
                    Customer Care Team
                    Dhamaalshop.com
                    +91 [protected]
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                      L
                      Laxman Kadam
                      from Delhi, Delhi
                      Mar 30, 2016
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                      Address: New Delhi, Delhi, 110019
                      Website: Dhamaalshop.com

                      I am sending you the mail for the receiving status of my shipment. After sending mail after mail, I've not received any reply from your side. So if your company doesn't reply to my last mail, which is the one I am sending now then I will be forced to take legal actions against you.

                      i am not be able to track my order, you said it has dispatched, if it is then why i am not be able to track. Let me know with the surety when will it be come and check why am i not be able to track. please give me the exact date of delivering the product.

                      Tracking No.: UNIDMSP100435
                      Order No DS35819
                      Order Date 15/03/2016

                      Shipping Add - Rahul Singh
                      C-375 Navjeevan camp, Govind puri,
                      Kalkaji Delhi, 110019 Delhi, India
                      Mobile No : [protected]
                      +1 photos
                      DhamaalShop.com customer support has been notified about the posted complaint.
                      Dear Customer
                      We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status, can find properly .

                      Thanks.
                      Dhamaalshop Team
                      [protected]

                      Shipment status inquiry - Comment #2347306 - Image #0
                      Dear Sir,
                      I'm really frustrated by above statement.i received your order but what i ordered and what are you giving us totally different items.i have some snapshot to prove my statement. What i ordered is 32 inch led tv (quantity 2) and What i received is small packet thats looking like cloth. My order No. is DS35819, DS35820, DS35698.


                      I need my complete order statement as well as products which i ordered
                      Sir,

                      I'm sorry to say but you have crossed all the limits of patience that a man can hold. In simple words, I've ordered two Videocon LED TV and a memory card. And in return I got nothing but a package that contains something made of fabrics. As a proof I've taken some photos of the sealed pack that you delivered and to remind you, the seal is not yet broken. So now I have a straight bargain with you as you haven't responded to any of my mails, that I will be waiting for 3 more days for either the product to arrive or to get back the amount that I have paid for it. Or else I will be forced to take legal actions against you and your company at the Cyber Crime Cell of Delhi.

                      Desperately Waiting For a Reply...

                      Order No. - DS35819, DS35820, DS35698.
                      My Contact No. - [protected]

                      Shipment status inquiry - Comment #2348099 - Image #0
                      Shipment status inquiry - Comment #2348099 - Image #1
                      Shipment status inquiry - Comment #2348099 - Image #2
                      Shipment status inquiry - Comment #2348099 - Image #3
                      I order 2 Videocon 32" Led Tv and 1 memory card on 15th march 2016. money is deducted from my Card Rs 13747/- Dhamaal shop company not respond any call . I Call Many time on Your number:- [protected] but Still When I select talk To Costumer Care
                      always cut call Why.. its showing invalid docket or shipment number to me and When i call courier Co. they told me that this is invalid no. (as reply by gojavas Care).(Tracking No. 100194).
                      1 April 2016, Today received my Order but This Is not TV its some Cloth from The gojavas.. So were is my Product
                      Please Send me 2 Videocon 32" Led Tv and 1 memory card other wise Reward my Money...

                      My order No. - is DS35819, DS35820, DS35698.

                      Shipment status inquiry - Comment #2353219 - Image #0
                      Shipment status inquiry - Comment #2353219 - Image #1
                      Shipment status inquiry - Comment #2353219 - Image #2
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                        S
                        seemant_1
                        from Mumbai, Maharashtra
                        Mar 29, 2016
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                        Address: 110015
                        Website: www.dhamaal.com

                        Hello,

                        i order product containing memory card, earphone an charger, at 13 march 2016 but after 17 days, still i did't received the product.And also didn't any give positive response.It is fraud company. Customer care no.Never connected to anyone.
                        Given tracking no.Also invalid.
                        My order id is ds35283
                        tracking no.: unidmsp 100365


                        i am so worried after so many days not given any reply from company side .And i had prepaid order.
                        So please as soon as possible give me positive and satisfaction feedback,
                        +1 photos
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                          P
                          Pinku12345
                          from Brahmapur, Odisha
                          Mar 29, 2016
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                          Address: 760002
                          Website: www.dhamaalshop.com

                          I order a videocon 32" led tv order: ds35217 on 13th march amount deducted but no proper respond from dhamaal shop. Company not respond any call and if i sent any mail to company, company request received but not reply any mail yet also. Dhamaal shop sent a tracking number :unidmsp100358 which showing invalid shipment tracking through gojavas and i contact to gojavas company for tracking number, they tell it's invalid tracking number also. Please sir take action to it. Either refund amount or shipping order as soon as possible.
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                            V
                            VENKATA RAMANA A.
                            from Hyderabad, Telangana
                            Mar 29, 2016
                            Resolved
                            Report
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                            Resolved

                            Address: 800001
                            Website: www.dhamaalshop.com

                            Dear venkataramana asuri,

                            We are pleased to inform you that the following items in your order ds35286 has been dispatched and will be reaching you shortly.

                            You can track your shipment at:

                            Order no. Ds35286 dt. 13th march 2016 for inr 1, 498.50

                            Gojavas tracking no.: unidmsp100366 provided by dhamaalshop.com on march 21, 2016.
                            (You can track your shipment from http://gojavas.com/docket_details.Php?Pop=docno&docno=unidmsp100366)
                            Gojavas informed that the above mentioned is wrong.

                            Contacts: customer service team at [protected]@dhamaalshop.com or call us at +91 [protected] (24x7). No response to my numerous mails and not able to get through the phone numbers.
                            Completely fradulent. Cheating the public with their hard earned money.
                            Please take stringent action so that they will stop cheating customers.

                            Thanks again for ordering with us!
                            Nov 4, 2016
                            Complaint marked as Resolved 
                            DhamaalShop.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2016
                            DhamaalShop.com Customer Care's response
                            Dear Customer,

                            This is in regard to your which you placed with our company Dhamaalshop.com

                            We sincerely apologize to you for the delay in delivery of the products you order is Dispatched through Gojavas Courier and you can track your order in Gojavas Courier site. The tracking number is – unidmsp100366. If you have still not received shipment we request you to please visit your nearest branch along with the details which you have received docket number and take the status printout of it. They will hand over your product to you.

                            We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                            Thanks & Regards,
                            Govinda B B K
                            Customer Care Team
                            Dhamaalshop.com
                            +91 [protected]
                            Dear Customer
                            We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status, can find properly .

                            Thanks.
                            Dhamaalshop Team
                            [protected]

                            Prepaid order. Provided wrong tracking id for dispatch. No response from customer care - Comment #2347313 - Image #0
                            One of the items of my order got delivered today evening and 2 more items are remaining to be delivered.

                            This shows that Dhamaalshop has dispatched the order only after I had raised the complaint through forum.

                            I hope you continue to follow up for the remaining two items which needs to be shipped to me. I have attached my order details in this post.

                            Thanks once again !!! Request you to further follow up on my above complaint immediately and take stringent action on the defaulters.

                            Venkataramana Asuri
                            Mob# [protected]
                            Dhamaalshop has not been responding to my phone calls or to the complaints in this forum.

                            I had spoken to Gojavas customer care and was informed that only items specified as "Garments" were only indicated as the contents to be shipped and the same was shipped too. The label on the package was prepared by Dhamaalshop and included all the three items as being shipped to the customer. This shows that two of the three items still remains undelivered by Dhamaalshop.

                            This is a sheer cheating by Dhamaalshop not only with the customer and also with Gojavas courier company.

                            I will still follow up on my complaint for the remaining two items which needs to be shipped to me. I have attached my order details in this post. If they cannot deliver the items, I would like to request Dhamaalshop to refund the amount to me for the remaining two items, which is about INR 600.00

                            I would request you to take stringent action on such defaulters and errant offenders.

                            Venkataramana Asuri
                            Mob# [protected]
                            Dear Team,

                            I am yet to receive any response from Dhamaalshop. I think they are taking things for granted.

                            I would your team to warn them with legal consequences if they don't supply the remaining two items of the ordered items by their customer.

                            Thank you
                            Venkataramana Asuri
                            Mob# [protected]
                            It has been more than a month that Dhamaalshop has not delivered my ordered items or returned the amount for not able to deliver the same till date. The part of the order which got delivered through Gojavas Courier are also not upto the standard and satisfactory level of the quality. I want immediate refund for my ordered items undelivered.

                            I am yet to receive any response from Dhamaalshop. I think they are taking things for granted.

                            I would request your team to warn them with legal consequences if they don't supply the remaining two items of the ordered items by their customer.

                            Thank you
                            Venkataramana Asuri
                            Mob# [protected]
                            My order no : DS61892. My name is Rangan.P . I have ordered 32 inch LED TV of vediocone on DHAMAALSHOP.COM on dt: 13/6/2016.

                            The Order Number is wrong please refer the attached image, I write mail to customer care.

                            if not possible please cancel my order refund the amount ASAP. to avoid cyber crime legal action

                            Thanks in advance

                            P.Rangan.
                            Mob :[protected]
                            Chennai.

                            Prepaid order. Provided wrong tracking id for dispatch. No response from customer care - Comment #2464090 - Image #0
                            Prepaid order. Provided wrong tracking id for dispatch. No response from customer care - Comment #2464090 - Image #1
                            Dear Forum members,

                            I am still folloing up with Dhamaalshop.com for my ordered products which have not reached me till date. Request your team's intervention and get my complaint resolved immediately.

                            Thank you !
                            Sincerely,
                            A.Venkataramana
                            Mob# [protected]
                            Dear Forum Members,

                            It has been more than 3 months that Dhamaalshop has not delivered my ordered items or returned the amount for not able to deliver the same till date. The part of the order which got delivered through Gojavas Courier are also not upto the standard and satisfactory level of the quality. I want immediate refund for my ordered items undelivered.

                            I am yet to receive any response from Dhamaalshop. I think they are taking things for granted.

                            Even the part of items what they have delivered are all duplicate products and not at all good in quality. They have supplied few Jockey undergarments which are duplicate and must have costed about INR 200 / 250 from the local wholesale duplicate market.
                            I would request your team to warn them with legal consequences and Cyber crime legal action if they don't supply the remaining two items of the ordered items by their customer / or refund the whole amount for not supplying all the ordered items or supplying duplicate / bad in quality items.

                            Thank you
                            Venkataramana Asuri
                            Mob# [protected]
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                              N
                              Nitin Priyadarshi
                              from New Delhi, Delhi
                              Mar 29, 2016
                              Report
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                              Address: 844101
                              Website: www.dhamaalshop.com

                              Hello,

                              I order a product containing memory card, mobile charger and ear phone, but after 20 days, Still I not received the product. I also didn't get any positive response. It is fraud company. customer care number not connect to anyone.
                              Given tracking number also invalid.
                              My order ID is DS35071.
                              and tracking number of Gojavas is UNIDMSP100336.

                              Also they reply me the below mail.
                              "Dear Nitin Priyadarshi,

                              We are pleased to inform you that the following items in your Order DS35071 has been dispatched and will be reaching you shortly.

                              You can track your shipment at:

                              Tracking No.: UNIDMSP100336

                              You can track your shipment from http://gojavas.com/docket_details.php?pop=docno&docno=UNIDMSP100336

                              Your shipment is delivered through: Gojavas

                              For further queries regarding your order please contact our customer service team at [protected]@dhamaalshop.com or call us at +91 [protected] (24x7)

                              Thanks again for ordering with us!

                              Best Regards,

                              Team Dhamaalshop"

                              Now I know that:

                              It is a biggest fraud company.
                              It is a biggest fraud company.
                              It is a biggest fraud company.
                              It is a biggest fraud company.
                              It is a biggest fraud company.
                              It is a biggest fraud company.


                              Nitin
                              DhamaalShop.com customer support has been notified about the posted complaint.
                              Dear Customer,

                              We came across your concern and are deeply saddened to hear about your experience. We would like to inform you that we don't have any records against the tracking number shared by you. You'll have to get in touch with the seller for assistance on this. Should you require any assistance from us in future, please write to us at [protected]@gojavas.com.

                              Regards,
                              Team gojavas
                              Dear Customer
                              We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status, can you find properly .

                              Thanks.
                              Dhamaalshop Team
                              [protected]

                              Product not received also it is a fraud company. - Comment #2347318 - Image #0
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                                8
                                8505808001
                                from Gurgaon, Haryana
                                Mar 29, 2016
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                                Address: 800001
                                Website: Order place on 15 march 2016 but till date order recieved and not responce

                                My order a Videocon 32" Led Tv on 15th march money is deducted from my account rs6749 . Dhamaal shop company not respond any call . (Tracking No. UNIDMSP100417) my order, its showing invalid doctet or shipment number to me. Please take N.A.

                                my mail id: [protected]@gmail.com
                                order number: DS35707
                                Date of order : 15th March 2016...

                                Sateesh Chandra
                                Mob: [protected]
                                DhamaalShop.com customer support has been notified about the posted complaint.
                                My order a Videocon 32" Led Tv on 18th march money is deducted from my account rs6749 . Dhamaal shop company not respond any call . (Tracking No. 100468) my order, its showing invalid doctet or shipment number to me and When i call coriour Co. they told me that this is invalid docket no (as rply by gojavas). Please take N.A.

                                my mail id: amitnabera.[protected]@gmail.com
                                order number: DS36141
                                Date of order : 18th March 2016...

                                Amit kumar Nabera
                                Mob: [protected]

                                32" led tv videocon - Comment #2345413 - Image #0
                                Dear Customer
                                We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status, can you find properly .

                                Thanks.
                                Dhamaalshop Team
                                [protected]

                                32" led tv videocon - Comment #2347326 - Image #0
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                                  E
                                  Eunni73
                                  Mar 29, 2016
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                                  Address: Shahid Bhagat Singh Nagar, Punjab, 560057
                                  Website: dhamaalshop.com

                                  Dhamalshop could not be reply I am 6 times mail sending and calling,
                                  Not responsibility very very bad team...

                                  Iam ordered a item 22 days ago could no be delivered

                                  My order No, is DS33807

                                  Dhamaalshop team faking tracking number to be sended
                                  My tracking number is UNIDMSP100307

                                  One week back only one message to sended my mobile below rating

                                  Sorry, your package is delay because of an issue with the carrier. We sincerely apologize to you for the delay in delivery of the products...of staff and within the next 2 days your shipment shall be dispatched for delivery...
                                  DhamaalShop.com customer support has been notified about the posted complaint.
                                  Dear Customer
                                  We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status, can you find properly .

                                  Thanks.
                                  Dhamaalshop Team
                                  [protected]

                                  Delivery note and faking tracking number sended - Comment #2347332 - Image #0
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                                    H
                                    heypiyush
                                    from Bhubaneshwar, Odisha
                                    Mar 28, 2016
                                    Report
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                                    Address: Lucknow, Uttar Pradesh, 226010
                                    Website: www.dhamaalshop.com

                                    I ordered a product which Dhamaalshop.com advertised and it still is advertising on 27th Feb 2016
                                    My Order Number was DS32056 which they confirmed on mail but after that no response from them
                                    I also have kept on trying their customer care number on [protected] which they state as 24X7 but the IVR only asks for options then disconnects the call!
                                    Till date have not been able to speak to a single person
                                    They did send a Mail that the concerned order was sent by GOJAVAS with tracking Number UNIDMSP100166 which again is fake.
                                    am really fed up, can anyone please help me out in here
                                    DhamaalShop.com customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We came across your concern and are deeply saddened to hear about your experience. We would like to inform you that we don't have any records against the tracking number shared by you. You'll have to get in touch with the seller for assistance on this. Should you require any assistance from us in future, please write to us at [protected]@gojavas.com.

                                    Regards,
                                    Team gojavas
                                    Dear Customer
                                    We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status, can you find properly .

                                    Thanks.
                                    Dhamaalshop Team
                                    [protected]

                                    Payment taken product not delivered - Comment #2347342 - Image #0
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                                      V
                                      viky4u
                                      from Mumbai, Maharashtra
                                      Mar 28, 2016
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                                      Address: Ludhiana, Punjab, 141001

                                      I order a Videocon 32" Led Tv on 15th march 2016 money is deducted from my account Rs 6750 . Dhamaal shop company not respond any call . Lots of mail to Dhamaalshop, only i got a one message order was on the way on 21st march but when i try to track my order, its showing invalid doctet or shipment number to me. Please sir take it action to it.
                                      my mail id: [protected]@gmail.com
                                      order number: DS35689
                                      Date of order : 15th March 2016
                                      DhamaalShop.com customer support has been notified about the posted complaint.
                                      Dear Customer
                                      We are pleased to inform you that the following items is under In Transit may I request to you have you track your shipment properly . Mai i attached your shipment status .

                                      Thanks.
                                      Dhamaalshop Team
                                      Sir,
                                      Dhamaalshop Send me Wrong Item I book Videocon 32" Led Tv But he send me 4 TShirts(worth 400 to 500 ) in courier No UNIDMSP100414 (http://gojavas.com ) in Courier docket information also mention about this parcel contain garments

                                      Kindly Help me sir
                                      Please refund my Payment

                                      Fraud company - Comment #2348157 - Image #0
                                      Fraud company - Comment #2348157 - Image #1
                                      Fraud company - Comment #2348157 - Image #2
                                      Fraud company - Comment #2348157 - Image #3
                                      Fraud company - Comment #2348157 - Image #4
                                      same case happned with me
                                      amit nabeda
                                      [protected]

                                      one suggestion is there

                                      we all are meet at one place means at gojavas office where they picked up our parcel
                                      and then forced that people to give details from where they picked up our parcel
                                      place, name of person and frim name whom they billed their invoice and receive money for their coriour services

                                      amit nabeda
                                      [protected]

                                      Mobile not received

                                      I didnt get the product till now
                                      how long will u take it deal it... it sucks mee.

                                      Order no : DS29760
                                      MOB NO : [protected]
                                      Mail Id : [protected]@gmail.com
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                                        P
                                        Pinku12345
                                        from Brahmapur, Odisha
                                        Mar 26, 2016
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                                        Address: 760002
                                        Website: www.dhamaalshop.com

                                        I order a Videocon 32" Led Tv on 13th march money is deducted from my account rs6750 . Dhamaal shop company not respond any call . Lots of mail to Dhamaalshop, only i got a one message order was on the way on 21st march but when i try to track my order, its showing invalid doctet or shipment number to me. Please sir take it action to it.
                                        my mail id: [protected]@gmail.com
                                        order number: Ds35217
                                        Date of order : 13th March 2016
                                        DhamaalShop.com customer support has been notified about the posted complaint.
                                        खुसखबरी खुसखबरी खुसखबरी
                                        सभी ऑनलाइन शॉपिंग करने वालो के लिए खुसखबरी लेकर आई है champacash कंपनी
                                        अब आप स्नैपडील, अमेज़न, फ्लिपकार्ट, जबोंग, होम शॉप १८ से शॉपिंग करोगे तो एक्स्ट्रा कमीशन पाओगे
                                        आप paytm से अपना मोबाइल रिचार्ज करोगे इलेक्ट्रिसिटी बिल भरोगे तो उस पर बी आप को कमीशन मिलेगा
                                        मेक माय ट्रिप से होटल बुक करो या फ्लाइट बुक करो उस पर बी कमीशन मिलेगा'
                                        इसे पाने के लिए आप को बस champacash कंपनी को ज्वाइन करना है फ्री में
                                        सबसे पहले अपने android मोबाइल में champacash app इनस्टॉल करो
                                        फिर उसमे sign up with champacash करो
                                        अपनी डिटेल भरो और ओके करो
                                        नेक्स्ट पेज में sponsor id में '932575 डालो, ओके करो और वेरीफाई karo
                                        आपकी id बन जाएगी और हम आपको आगे का प्लान बताएँगे
                                        दोस्त यहाँ से आप लाखो कमीशन पा सकते हो
                                        अगली बार जब बी ऑनलाइन शॉपिंग करो champcash के साथ करो और हर खरीदारी पर कमीशन पाओ
                                        आप अपने दोस्तों को बी ज्वाइन करवा सकते हो और आप उस पर बी आप को कमिसन मिलेगा
                                        तो देर किस बात की आज ही ज्वाइन करो और अपनी लाइफ बनाओ
                                        ज्यादा जानकारी के लिए मुझे संपर्क करो
                                        Whatsapp no +91-[protected]
                                        Only for indian citizen
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