| Address: Sirsa, Haryana, 125055 |
Name: - sujeet kumar singh
Mobile no: - [protected]
My mail id: - singhsujeet85. [protected]@gmail.com
Subject: - complaint regarding no mail or not delivered my order.
Dear sir,
I have booked a combo of tommy hilfiger blue polo t-shirt & get arise iron free, combo pack of 3 men's & 2 ladies jockey brief, 3 jocky vest & get 3 t-shirt, men's cotton multi color polo t shirt each on dated 05/05/2016. My payment has been deducted from my debit card but till date i haven't get my product i have send many mails but they are not responding, even i call on [protected] / (+91 [protected] (24x7). Dhamaalshop customer care not respond my mails & contact number also. Many times but no answer, i think it’s a fraud company... And contact me on my mobile number or my mail id as soon as possible.
Booking date: 05.05.2016.
My order id: ds48188
Nov 4, 2016
Complaint marked as Resolved
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response Dear Sir,
This is in regard to your order no DS48188 which you placed with our company Dhamaalshop.com on the[protected]:43 PM.
We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Dhamaalshop.com — Full payment done but not received product
I have purchased electronic item and payment done online but no response from dhamaalshop company. My order no is DS45053. Kindly help me to get my product delivered to me or full refund.