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DhamaalShop.com Complaints & Reviews

2.8
Updated: Oct 9, 2023
Complaints 894
Resolved
492
Unresolved
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DhamaalShop.com reviews & complaints page 38

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A
aqeel ah
from Mumbai, Maharashtra
Jun 21, 2016
Resolved
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Resolved

Address: Patna, Bihar, 800001
Website: dhamaalshop.com

I am buy a videocon hd ledtv at rs.6899 from my credit card on[protected] at 9:45 pm. Money has been deducted from my card and there is an order failure written on dhamalshop site. I m very upset with this. Please give back my money. Order details:-aqeel ah mobile [protected]


Videocon hd led tv rs.6899. Please bring my money back. [protected]@gmail.com.. Kindly help.
Retarn my mony
Aqeel ah
Mo [protected]
Nov 7, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
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    M
    m.sakthi vel
    from Delhi, Delhi
    Jun 20, 2016
    Resolved
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    Resolved

    Address: 600119

    I have placed prepaid order of videocon led 32 inch order no is DS61009 of amount of rs 6749/- through dhamal shop.com
    The order was confirmed & the said amount was deducted from my credit card but still the product is not delivered to my address even from the first day i was requesting them to cancel my order, so as such it is requested to kindly solve my problem by way of refund my amount of rs 6749/- in my account
    +1 photos
    Nov 4, 2016
    Complaint marked as Resolved 
    DhamaalShop.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2016
    DhamaalShop.com Customer Care's response
    Dear Sir,

    This is in regard to your order no DS61009 which you placed with our company Dhamaalshop.com on the[protected]:16 PM.

    We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

    Thanks & Regards,
    Govinda B B K
    Customer Care Team
    Dhamaalshop.com
    +91 [protected]
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      J
      jpkmoorthi
      Jun 23, 2016
      Resolved
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      Resolved

      Address: 626001

      From;
      k.mohan pass
      4/454, kulloorchandai road allampatti, virudhunagar
      626001
      to
      dhamaals shop
      sir;
      i order one product for videocon led tv-32 inch. as on 13/06/2016 the amount also fully paid i attached the bill detail also the bill no-1
      order no is -DS61946
      but till now i am not get the any about the product information the shippin detail and conformation mail also i am not expect the this type of the customer service
      please give the my order current situation and shipping detail
      Nov 6, 2016
      Complaint marked as Resolved 
      DhamaalShop.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2016
      DhamaalShop.com Customer Care's response
      Dear Sir,

      This is in regard to your order no. DS61946 which you placed with our company Dhamaalshop.com on the[protected]:13 PM

      We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Blue dart Courier and you track your order in Blue dart Courier site. The tracking number is – [protected]. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

      We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

      Thanks & Regards,
      Govinda B B K
      Customer Care Team
      Dhamaalshop.com
      +91 [protected]
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        K
        Kunwar Virendra
        from Haldwani, Uttarakhand
        Jun 16, 2016
        Resolved
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        Resolved

        Address: 122017
        Website: Address:- GL Electronic DIGHI BLOCK COLONY HAJIPUR VAISHALI BIHAR PIN NO:-844101 Feedback, Informa

        Hi
        I ordred a videocon 32" hd led tv (Luck by chance offer) inr 6, 599tv

        For my sister marriage and still they have not delivered it yet there num are off and no email respomnding plzzzz pleas ehelp me with my delivery of my product or refund sir please
        I will also put it in social media as well as news channels now
        Its my hardd earned money sir please help me!!!
        Attaching is the screen shot for recipt of order
        +1 photos
        Nov 3, 2016
        Complaint marked as Resolved 
        DhamaalShop.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2016
        DhamaalShop.com Customer Care's response
        Dear Sir,

        We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

        Thanks & Regards,
        Govinda B B K
        Customer Care Team
        Dhamaalshop.com
        +91 [protected]
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          J
          jackmaddey
          from Hyderabad, Telangana
          Jun 16, 2016
          Resolved
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          Resolved

          Address: 600063

          My name: johnson prabu
          My email :[protected]@gmail.com
          Order I'd :DS61132
          Order date:10.06.2016
          I am order this two combo product I will pay money but not delivery so ple check my dedail quick delivery in my address
          So ple quick check my details quick delivery in my address. Sent mail last delivery date.
          my contact num:[protected].
          Ple call me that order details
          +3 photos
          Nov 7, 2016
          Complaint marked as Resolved 
          DhamaalShop.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2016
          DhamaalShop.com Customer Care's response
          Dear Sir,

          This is in regard to your order no DS61132 which you placed with our company Dhamaalshop.com on the[protected]:54 PM.

          We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

          We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

          Thanks & Regards,
          Govinda B B K
          Customer Care Team
          Dhamaalshop.com
          +91 [protected]
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            S
            siva15485
            from Pune, Maharashtra
            Jun 14, 2016
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600032

            I have booked a combo of sandisk 16 gb memory card +earphone+ charger on dated 09/03/2016.
            My payment has been decuted from my account but till date i haven't get my product i have send many mails but they are not responding, even i call on [protected] many times but no answer
            Please check money return...

            A/c person name: r ganesh*
            *a/c no:[protected]*
            *branch name: ing vysya/kotak mahindra*

            *branch name: santhome branch*
            *ifsc code: *vysa0004350*


            Regards
            ganesh
            [protected]
            Nov 3, 2016
            Complaint marked as Resolved 
            DhamaalShop.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 03, 2016
            DhamaalShop.com Customer Care's response
            Dear Sir,

            We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

            Thanks & Regards,
            Govinda B B K
            Customer Care Team
            Dhamaalshop.com
            +91 [protected]
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              H
              Hemant Tak
              from Cuncolim, Goa
              Jun 14, 2016
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400069
              Website: Dhamaalshop

              I buy Videocon 32" HD LED TV dated 10/05/2016 but till now i m not my product
              and i also many time call and mail to Dhamaalshop but i m not recd any update and i paid monry already i dont know how i recd my money if i m not recd product soo plz help me, i hv recd below maild from dhamaalshop.
              Dear Shiben,
              Thank you for placing an order with www.dhamaalshop.com.

              Use the coupon code 758075 & get 250 cashback on Branded Deal Category only .

              We are processing your order and will let you know through email when we ship the same to you. The email will also include your Courier Tracking ID and link to help you track your order.
              If you have ordered more than one items, we may deliver them in more than one shipment (at no extra cost to you).
              For further queries regarding the order placed, you can call us at [protected] (24x7) or you can email us at [protected]@dhamaalshop.com.

              Please find below your order information:

              Date[protected]:06:01

              Shipping address
              Shiben Sheth
              7, Manisha Bldg, 3rd Floor,
              MUMBAI, 400058
              Maharashtra, India


              Billing address
              Shiben Sheth
              7, Manisha Bldg, 3rd Floor,
              MUMBAI, 400058
              Maharashtra, India

              Items Ordered:

              Videocon 32" HD LED TV(Luck by chance offer) INR 6, 599.00 each


              Subtotal : INR 6749.00
              Shipping : INR 150.00
              Discount : 0.00
              Nov 4, 2016
              Complaint marked as Resolved 
              DhamaalShop.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2016
              DhamaalShop.com Customer Care's response
              Dear Sir,

              This is in regard to your order no DS49793 which you placed with our company Dhamaalshop.com on the[protected]:36 PM.

              We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

              We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

              Thanks & Regards,
              Govinda B B K
              Customer Care Team
              Dhamaalshop.com
              +91 [protected]
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                F
                Faisal Ahamed
                Jun 12, 2016
                Resolved
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                Resolved

                Address: Patna, Bihar

                Hi, I have ordered an videocon 32 inches led tv in dhamaalshop.com for an offer price of 6599 rs, its been three days but no information from the company and so far my order was not delivered and found to be cheated by reading the other consumer comments, my purchase order no is DS60572, kindly take necessary steps to refund my money and other consumers money and block that website also.
                +1 photos
                Nov 7, 2016
                Complaint marked as Resolved 
                DhamaalShop.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2016
                DhamaalShop.com Customer Care's response
                Dear Sir,

                This is in regard to your order no DS60572 which you placed with our company Dhamaalshop.com on the[protected]:44 PM.

                We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                Thanks & Regards,
                Govinda B B K
                Customer Care Team
                Dhamaalshop.com
                +91 [protected]
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                  R
                  robs1234
                  from Noida, Uttar Pradesh
                  Jun 10, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110017
                  Website: Dhamaalshop.com

                  My little brother order a product from dhamaalshop.com luck by chance. After that i saw the status and inquire it but
                  I got there is no infomation about the product they are getting fraud to us.
                  Order was 1929rs they are not attending calls i need refund my money.
                  Please assist up take it serious we are a middle class family peoples.

                  Please do something.
                  Dhamaalshop.com wrost company
                  +1 photos
                  Nov 4, 2016
                  Complaint marked as Resolved 
                  DhamaalShop.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 03, 2016
                  DhamaalShop.com Customer Care's response
                  Dear Sir,

                  This is in regard to your order no DS60100 which you placed with our company Dhamaalshop.com on the[protected]:42 AM.

                  We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                  We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                  Thanks & Regards,
                  Govinda B B K
                  Customer Care Team
                  Dhamaalshop.com
                  +91 [protected]
                  Oct 07, 2017
                  Updated by robs1234
                  Hi This is Robin Singh Panwar i didn't get my refund in my account yet. Still i am waiting for my refunded amount. when it will reflect to my bank account Revert me the reply soon.

                  Regards
                  Robin singh panwar
                  Nov 01, 2017
                  Updated by robs1234
                  Dhamaashop.com is the fake company and Still not get my refund yet. I am waiting for it.
                  The product which i ordered was Luck By chance ( Mobils like Samsung, Intex Smart, Honor Selfie 6).
                  They are fraud and the the company owner should be capture ASAP.
                  They are doing fraud with us and still the company is running and website it still alive.
                  Take an action soon otherwise the complains becomes much.

                  No information about the placed order - Comment #2459918 - Image #0
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                    G
                    gajendra.maha
                    Jun 10, 2016
                    Resolved
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                    Resolved

                    Address: 560100

                    2 june 2016 at 07:43

                    Respected sir / madam
                    This is to inform tht sir on 02 june 2016 i purchase a videocon 32 inch hd led tv order no ds57181 in name of gajendra k g
                    Wap my credit card to make payment of 6749 rs. But i show the is pending order details and also i cant get any details whn i got that product at which date n what time pls do the needful thing i have an advertising my email id is gajendra. [protected]@gmail.com so give me information whn i got my videocon 32 inch led tv i will still show order status is pending for what reason my order is pending already i pay full payment through credit card.


                    Regards
                    Gajendra k g
                    +91 [protected]
                    +3 photos
                    Nov 3, 2016
                    Complaint marked as Resolved 
                    DhamaalShop.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2016
                    DhamaalShop.com Customer Care's response
                    Dear Sir,

                    This is in regard to your order no DS57181 which you placed with our company Dhamaalshop.com on the[protected]:37 PM.

                    We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                    Thanks & Regards,
                    Govinda B B K
                    Customer Care Team
                    Dhamaalshop.com
                    +91 [protected]
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                      A
                      ahmed wsm
                      Jun 10, 2016
                      Resolved
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                      Resolved

                      Website: dhamaalshop.com

                      I have placed prepaid order of mobile phone luck by chance ...order no is DS59465 of amount of
                      rs 1849/- through dhamal shop.com
                      The order was confirmed & the said amount
                      was deducted on my credit card by still the
                      product is not delivered to my address
                      which i have given at the purchase time so
                      as such it is requested to kindly solve my
                      problem by way of refund my amount of rs
                      1849/- in my account...if not refunded then im going to consumer court...so remember this
                      Nov 4, 2016
                      Complaint marked as Resolved 
                      DhamaalShop.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 03, 2016
                      DhamaalShop.com Customer Care's response
                      Dear Sir,

                      This is in regard to your order no DS59465 which you placed with our company Dhamaalshop.com on the[protected]:54 PM.

                      We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                      We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                      Thanks & Regards,
                      Govinda B B K
                      Customer Care Team
                      Dhamaalshop.com
                      +91 [protected]
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                        G
                        gundaladka01
                        from Gurgaon, Haryana
                        Jun 9, 2016
                        Resolved
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                        Resolved

                        Address: Faridabad, Haryana, 121005
                        Website: www.dhamaalshop.com

                        I have purchase a mobile phone on website www.dhamaalshop.com
                        During the offer 'period luck by chance'
                        In this offer they will provide me any of the smart phone (Asus, intex, micromax)
                        I have made the online payment of rs. 1499.90, through my debit card on date 09.01.2016.
                        But i have not recieved any phone till date.
                        Their customer care no. Not working or no one picking.
                        And one tracking id is written on website but this is also fake.
                        I have attached the snapshot of that.
                        Please help me...
                        +1 photos
                        Nov 3, 2016
                        Complaint marked as Resolved 
                        DhamaalShop.com customer support has been notified about the posted complaint.
                        Jun 09, 2016
                        Updated by gundaladka01
                        Santosh verma
                        Mob-[protected]
                        Email: [protected]@gmail.com
                        Verified Support
                        Oct 03, 2016
                        DhamaalShop.com Customer Care's response
                        Dear Sir,

                        This is in regard to your order no. DS27242 which you placed with our company Dhamaalshop.com on the[protected]:45 AM.

                        We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Trackon Courier and you track your order in Trackon Courier site. The tracking number is –[protected]. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                        We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                        Thanks & Regards,
                        Govinda B B K
                        Customer Care Team
                        Dhamaalshop.com
                        +91 [protected]
                        after the raising the Compliant
                        after1day i have recieve the phone call form this no. [protected]. he told me that i am calling from Dhamaalshop.com. & Saying Sorry for Inconvenience we will refund your amount & asking Detail of My Bank & my debit Card no.. I give Some Detail to him but when he ask my CCV no. I realized it is a fake call ask how are you
                        then he disconnect the call...
                        when i try to call that no. the operator says invalid no...
                        DhamaalShop.com Customer Care's response, Oct 3, 2016
                        Verified Support
                        Dear Sir,

                        Dhamaalshop will not make any kind of such calls and take the details from the customers to refund the balance please don't share the details if received such calls and sms from any other side please follow the procedure to get refund the amount request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                        Thanks & Regards,
                        Govinda B B K
                        Customer Care Team
                        Dhamaalshop.com
                        +91 9025340077
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                          N
                          NAVEEN
                          from Delhi, Delhi
                          Jun 8, 2016
                          Resolved
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                          Resolved

                          Address: 800001
                          Website: www.dhamaalshop.com

                          I have ordered tv on dhamaalshop.com and received the wrong item after placing the order ds41100 dated 20/04/2016 and that too 6 t-shirts delivered against price prepaid for a 32″led which i have not received. Now the calls are not connected to customer care this deal is still active and the link is

                          http://dhamaalshop.com/product/videocon-32-hd-led-tv


                          When the article arrived it was a pack of tshirts against the order of 32’led… which i not received

                          On calling customer care they are not receiving call

                          Naveen
                          [protected]
                          Jul 16, 2016
                          Complaint marked as Resolved 
                          They have not provide any feedback till now
                          DhamaalShop.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2016
                          DhamaalShop.com Customer Care's response
                          Dear Sir,

                          That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.

                          We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

                          Again, I thank you for bringing the opportunity to correct it.

                          Thanks & Regards,
                          Govinda B B K
                          Customer Care Team
                          Dhamaalshop.com
                          +91 [protected]
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                            P
                            Pinku12345
                            from Brahmapur, Odisha
                            Jun 8, 2016
                            Resolved
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                            Resolved

                            Address: 760002
                            Website: Dhamaalshop

                            I order a videocon 32" led tv on dhamaalshop order no 35217 but company don't sent any tv instead of clothes but i don't accept that packet through gojavas company and it returned back to dhamaalshop but company frauds sir they haven't received ph call or not response any msg. Dhamaalshop showing cod option but when ever someone enter that site, company want credit ya debit card only so easy way to cheat people. So many people order now all having same problems but no one stop that company or taking action against that company.
                            Nov 3, 2016
                            Complaint marked as Resolved 
                            DhamaalShop.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2016
                            DhamaalShop.com Customer Care's response
                            Dear Sir,

                            That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.

                            We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

                            Again, I thank you for bringing the opportunity to correct it.

                            Thanks & Regards,
                            Govinda B B K
                            Customer Care Team
                            Dhamaalshop.com
                            +91 [protected]
                            Dear Customer,

                            We're sorry to hear about your experience. We would request you to please get in touch with the seller to claim refund/replacement of the product since we as logistics partners are solely responsible for delivering the orders. Should you require any further assistance from us, please write to us at [protected]@gojavas.com, we'd be glad to help.

                            Regards,
                            Team gojavas
                            What happened sir ? No reply to comments
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                              R
                              raju karthik
                              Jun 7, 2016
                              Resolved
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                              Resolved

                              Address: Visakhapatnam, Andhra Pradesh, +91
                              Website: dhamaalshop.com

                              23 may 2016 at 03:46
                              Respected sir / madam
                              This is to inform tht sir on 23th may 2016 i purchase a videocon 32 inch hd led tv order no ds55138in name of nagaraju
                              Wap my debit card card to make payment of 6749 rs. But i show thr is pending order details and also i cant get any details whn i got that product at which date n wht time pls do the needful thing i have an advertising my email id is [protected]@gmail.com so give me infortmation whn i got my videocon 32 inch led tv i will still sjow order status is pending for wht reson my order is pending already i pay full payment through debit card.


                              Nagarajukoraginja.
                              Phone no [protected]
                              Nov 4, 2016
                              Complaint marked as Resolved 
                              DhamaalShop.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2016
                              DhamaalShop.com Customer Care's response
                              Dear Sir,

                              This is in regard to your order no DS55138 which you placed with our company Dhamaalshop.com on the[protected]:42 AM.

                              We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                              We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                              Thanks & Regards,
                              Govinda B B K
                              Customer Care Team
                              Dhamaalshop.com
                              +91 [protected]
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                                C
                                chaluvara
                                from Bengaluru, Karnataka
                                Jun 5, 2016
                                Resolved
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                                Resolved

                                Address: 560073
                                Website: www.dhamaalshop.com

                                Myself am chaluvaraj, i have booked led tv at dhaamal shop through credit card payment but the issue is oder got book even amount also deduct from my account but by mistakly am typed mail id spell mistake my mail id-chaluvaraj.[protected]@gmail.com but am wrongly typed chaluvaraj.[protected]@gmail.com but even still am didnot get any mobile number updates
                                please kindly do the needfullmobile number-[protected]
                                mail id-chaluvaraj.[protected]@gmail.com
                                order id-DSS8246
                                payment id[protected]
                                amount-6749
                                Nov 4, 2016
                                Complaint marked as Resolved 
                                DhamaalShop.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2016
                                DhamaalShop.com Customer Care's response
                                Dear Sir,

                                This is in regard to your order no DS58246 which you placed with our company Dhamaalshop.com on the[protected]:50 PM.

                                We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                Thanks & Regards,
                                Govinda B B K
                                Customer Care Team
                                Dhamaalshop.com
                                +91 [protected]
                                Helpful
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                                  G
                                  gulshan10002
                                  from Delhi, Delhi
                                  Jun 4, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110001
                                  Website: www.dhamaalshop.com

                                  I have placed prepaid order of videocon led 32 inch order no is DS54049 of amount of rs 6749/- through dhamal shop.com
                                  The order was confirmed & the said amount was deducted from my debit card but still the product is not delivered to my address even from the first day i was requesting them to cancel my order, so as such it is requested to kindly solve my problem by way of refund my amount of rs 6749/- in my account.
                                  Nov 3, 2016
                                  Complaint marked as Resolved 
                                  DhamaalShop.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2016
                                  DhamaalShop.com Customer Care's response
                                  Dear Sir,

                                  This is in regard to your order no DS54049 which you placed with our company Dhamaalshop.com on the[protected]:29 PM.

                                  We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                  We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                  Thanks & Regards,
                                  Govinda B B K
                                  Customer Care Team
                                  Dhamaalshop.com
                                  +91 [protected]
                                  Videocon nd 32"TV
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                                    A
                                    Anil1253
                                    from Hyderabad, Telangana
                                    Jun 2, 2016
                                    Resolved
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                                    Resolved

                                    Address: 520001
                                    Website: Dhamaalshop.com

                                    I have placed prepaid order of videocon led 32 inch order no is DS46773 of amount of rs 6749/- through dhamal shop.com
                                    The order was confirmed & the said amount was deducted on my credit card by still the product is not delivered to my address which i have given at the purchase time so as such it is requested to kindly solve my problem by way of refund my amount of rs 6749/- in my account.
                                    Nov 7, 2016
                                    Complaint marked as Resolved 
                                    DhamaalShop.com customer support has been notified about the posted complaint.
                                    Jul 20, 2016
                                    Updated by Anil1253
                                    My problem is not resolved, so please resolve.
                                    Verified Support
                                    Oct 03, 2016
                                    DhamaalShop.com Customer Care's response
                                    Dear Sir,

                                    This is in regard to your order no DS46773 which you placed with our company Dhamaalshop.com on the[protected]:35 PM.

                                    We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

                                    We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

                                    Thanks & Regards,
                                    Govinda B B K
                                    Customer Care Team
                                    Dhamaalshop.com
                                    +91 [protected]
                                    Oct 25, 2017
                                    Updated by Anil1253
                                    My problem is not resolved, so please resolve.
                                    Oct 25, 2017
                                    Updated by Anil1253
                                    Customer care number not reached please solve my problem
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                                      S
                                      SHABIR AHMAD gashroo
                                      from Delhi, Delhi
                                      May 31, 2016
                                      Resolved
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                                      Resolved

                                      Address: Baramulla, Jammu and Kashmir, 193101
                                      Website: www.dhamalshop.com

                                      I have placed prepaid order of videocon led 32 inch on 28th april 2016 of amount of rs 6749/- through dhamal shop.com
                                      The order was confirmed & the said amount was deducted on my credit card by still the product is not delivered to my address which i have given at the purchase time so as such it is requested to kindly solve my problem by way of refund my amount of rs 6749/- in my account
                                      Nov 4, 2016
                                      Complaint marked as Resolved 
                                      DhamaalShop.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 03, 2016
                                      DhamaalShop.com Customer Care's response
                                      Dear Sir,

                                      We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

                                      Thanks & Regards,
                                      Govinda B B K
                                      Customer Care Team
                                      Dhamaalshop.com
                                      +91 [protected]
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                                        S
                                        siva15485
                                        from Pune, Maharashtra
                                        May 26, 2016
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600032

                                        I have booked a combo of sandisk 16 gb memory card +earphone+ charger on dated 09/03/2016.
                                        My payment has been decuted from my account but till date i haven't get my product i have send many mails but they are not responding, even i call on [protected] many times but no answer
                                        Please check money return...

                                        A/c person name: r ganesh*
                                        *a/c no:[protected]*
                                        *branch name: ing vysya/kotak mahindra*

                                        *branch name: santhome branch*
                                        *ifsc code: *vysa0004350*


                                        Regards,
                                        S. Sivakumar
                                        [protected]...
                                        Nov 3, 2016
                                        Complaint marked as Resolved 
                                        DhamaalShop.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 03, 2016
                                        DhamaalShop.com Customer Care's response
                                        Dear Sir,

                                        We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

                                        Thanks & Regards,
                                        Govinda B B K
                                        Customer Care Team
                                        Dhamaalshop.com
                                        +91 [protected]
                                        Helpful
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