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DG Shipping Complaints & Reviews

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Updated: Jul 1, 2026
Complaints 2059
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DG Shipping reviews & complaints page 2

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Hello sir,
I am Anish Bhattacharya. My INDOS NO. 23ZM4025. I have applied for CDC on 7/3/2023. During epayment, I have paid twice as the payment status was still pending after the first payment. I haven't received my refund yet. I have already sent an email regarding the issue to the helpdesk as well as dgs egovernance but haven't received any reply or update yet. I have also tried to call at the helpdesk no. But there's no answer....
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B
Bhargavan
from Mumbai, Maharashtra
Dec 25, 2022
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SID Reschedule application appointment

Address: DG Shipping kochi,

My initial application (214885) was rejected due to variation in Name of the applicant in CDC and BSID. The mistake was rectified, but I was not able to reschedule my appointment as the status shows my application approval is in process. I have been trying for the last one month....
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O
Om Raju Patil
from Chalisgaon, Maharashtra
Nov 7, 2022
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Regarding delayed processing of Seafarer's Identity Document

Address: WRPQ+HMW, Ballard Estate, Fort, Mumbai, Maharashtra 400001

I haven't received my SID and its been a month after my appointment. Kindly look into the matter and speed up the process if possible...
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I
iamrajaganesan
from Ariyalur, Tamil Nadu
Sep 13, 2022
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Requesting to update my dgs signoff pending

Respected Sir/Madam

As I am RAJA GANESAN
RANK : GALLEY COOK, HEAD DEPT ROAST.
INDOS NO: 10ZL6806.
PANAMA CDC: CTC166590
INDIAN CDC NUMBER : CHN 109334
PASSPORT NUMBER : T1082118

SIGNIN : 15.01.2019
SIGNOFF : 15.09.2019
ARRIVAL DATE: 17.09.2019

I sailed with rpsl company named MSC CREWING SERVICE PVT.LTD, MUMBAI. RPqSL number MUM-052. My RPSL company...
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M
Manraj Gill
Sep 7, 2022
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Sid application query

Address: VILL DHERAM MANDARIYA GAJRAULA KALAN ,PO-RICHOLLA
Website: dg shipping

Sir my is manraj singh gill and my application for seaferer identity card was rejected on 30 august 2022 due to the name not being correct as per cdc on 1 the corrected name application was approaved and name got corrected and re applied application for sid to get verified for name correction but it has been 7 days the application is still under process and not been verified after several mails to mmd...
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D
Dipanjan Mazumder
Aug 24, 2022
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INDOS photo verification

Good day Sir,
This is Dipanjan Mazumder, INDOS : 17NL1176 .

I have been trying to upload my INDOS photo in vain, during verification it shows "LIVE PHOTO NOT PROPER". I have tried multiple times with different backgrounds, laptops and well illuminated places.

I can not start my elearning courses unless my INDOS photo is verified. Please help urgently sir....
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A
anshul945772kumar
from Etawah, Uttar Pradesh
Aug 15, 2022
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CDC application approved but CDC not dispatched for long time waiting.

I am Anshul kumar my CDC is not dispatched from to the date of approval
My cdc application number :SMO(M)/2022/210977
Please help me out I am getting late because of it....
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B
Balabhimanyu
from Mumbai, Maharashtra
Aug 13, 2022
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CDC got approved but not dispatched yet

Address: South mumbai, dg shipping

Respected Sir/Madam,
I applied for CDC, and it got approved long back and not dispatched yet, Its a request, My VISA and SID process is lacking due to delay in CDC.
It would be very kind of you if gets dispatch at earliest.
As my CDC no also generated, but dispatch is pending from your end..
It's a humble request from my end, It will be very king of you if you do it at earliest
Application no
SMO(M)/2022/211409...
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A
Aug 13, 2022
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Payment Issue

Good Afternoon sir.
Myself Ajmal sadique, indos No 11NL3001, I Have made transaction for First Mate FG Phase 1 Assessment amount of 3000/r. s through Mobikwik Gateway on 01.08.2022
Transaction ID "ONEMOBIKWIKSYSTEMPVGUR
GAONINDIN-01/08/22
13:28:36/031"
Amount deducted from my account and mobikwik gateway was showing payment successful, but in dg profile application status was showing FEES NOT PAID, again...
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Dear Mam/Sir
I'm Shyam Bihari writing this to inform you that I'm unable to login DG Profile, It's showing "User ID& Password does not match"
I tried to use Forgot Password but no success, I get a mail with the same password which is no more working.
Kindly help me fix this issue asap, as it's urgent..
My Indos Number is: 21ZM6162
Email id: [protected]@gmail.com
Expecting for a quick fix...br...
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N
Nakul Nagpure.
Jul 9, 2022
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Delay in CDC Dispatch process

Address: Shipping master mumbai

Dear Sir/Ma'am,

I've applied for CDC on 15th June 2022. It's been almost three weeks and it's showing application approved from last 10days.
It hasn't been dispatched yet.

I humbly request you to please look into the matter and kindly help me on the matter. I shall be grateful to you for your kind reply.
My application number is SMO(M)/2022/204510
INDos : 22ZN1432.

I've lost...
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Good day

URGENT: kindly note while trying to open the sea service details link which earlier was known as master checker link in the update seafarer profile column of dg shipping egovernance platform there is an error coming i.e
"Currently this service is unavailble" am opening on firefox browser everything else is opening perfectly fine except this .
I am losing a major employment option because of this as...
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Good day sir,
I submitted my sign off application on 19 feb 2020 before lock down in lock down I got from DSEO that your application is received and in few days your sign will be updated but after few days they update the wrong dates on master checker now nobody reply and dg said we are not responsible and some guys are new here snd we don't know about your that application same year in October 2020 I join another vessel after sign...
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S
Sharma karan
from Pathankot, Punjab
Jun 19, 2022
Jan 9, 2025
This thread was updated on Jan 9, 2025
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Cdc fees paid but site shows it's not paid

Myself karan sharma,
My indos no is -22ZN1448
- 2hours back i was applying for the cdc application before documentation process i done my transactions of rs 700 but site shows not paid ..sir i requested you to do it as soon as possible as my joining date is coming closer please i dont want to spoil my carrier please have a look on Transaction and the Transaction no are WT[protected] for Rs.700.00 by SBI Debit Card X5817 done...
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M
Mnjt
Apr 30, 2022
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Sign off date correction

I submitt my documents for correction of sign off date on Master checker on 19 feb 2020, after few days they change my Incorrect dates. I try to mail them continuously but I'm not getting any rply from you please help i cant apply for cop from last few months my conditions is relly bad please help me to correct my dates on master checker
Indos-15GL4131
[protected]@gmail.com
Please help me...
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I Saket Singh CDC No. MUM101183 applied for ETO Revalidation COC on 15 Nov.2021.As Sign-off date was not updated by Company (Carnival Support System Pvt. Ltd.) same was in Query stage to Candidate.By the time company could update Sign-off date in Master Checker in nearly 5 months.The application was rejected.On enquiring further MMD Mumbai replied with solution to Reapply for COC Revalidation, putting the process in endless loop with reapplying...
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K
kanav25
Apr 5, 2022
Apr 22, 2024
This thread was updated on Apr 22, 2024
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Not able to book appointment for BSID

I've paid my fees on 3rd March 2022 for the BSID and the transaction was successful but i am not able to book appointment. Whenever i am applying to schedule appointment it shows "Please make payment before applying for appointment".

My SID application number is 168808,
Payment Transaction ID No. - WT[protected]DGSHIP

Kindly guide me through this also find the attached payment receipt for your reference...
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X
xavieare
from Mumbai, Maharashtra
Mar 30, 2022
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Cannot Cancel my appointment for SID application on BSID.

Hello mt name is Faisal Ansari, I cannot cancel my appointment for SID Application on BSID website. It says "You can not cancel appointment beacause your application is in process". How to resolve this issue....
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@786pawan
from Chennai, Tamil Nadu
Mar 28, 2022
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I have done already payment for CDC but still it show pending for payment

I'm Divya Mishra... and have made a payment of Rs 700 to dg shipping for CDC application by debit card through e-payment mode. My transaction was complete and the transaction number
[protected]:05:32
PUR/DGSHIPPING
Bal INR 3000.76
SMS BLOCKCARD 8006 to [protected],
But its not showing on application status, still pending for payment, , , so do the needful....
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S
Shyam_05
from Mumbai, Maharashtra
Mar 17, 2022
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Online ePayment for CDC Application not reflecting in dg shipping website

Kind attention Sir
I'm currently facing online payment issue for the payment done on 17 th March 2022 for the New CDC. Money got deducted from my account twice but payment is still not reflecting in the dg website, hence I'm not unable to upload the documents. Kindly resolve the issue.
I humbly request your good self to kindly help me as I have mailed to

My details are as follows.

Name: Swati Subhash...
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