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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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258
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DG Shipping reviews & complaints page 4

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A
Ashvinnie
from Mumbai, Maharashtra
Jan 1, 2024
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Good morning respective Sir/Madam,
My name is Ashwini Chawda and I have had my biggest struggle dealing with Shakshi institute and sending email to DG shipping regarding my EFA which I completed during Covid and due to number of issues of DG website when I was provided my certificate it was provided for 18 months along with PSSR and other.

Than later my PSSR was changed to Unlimited and when I asked about my EFA I was told that DG shipping has a problem in the website and due to that Shakshi Institute was not able to change the certificate or do anything and I will have to wait.

I have waited for 2 and half years and chasing Shakshi institute who is advising me to email DG shipping no reply is received from DG shipping neither Shakshi institute wants to help me.

Me as a student this is not my fault if the DG website was crashed, but after the crash my PSSR was changed than why my EFA was not changed. My EFA Cedric are is still showing for 18 months and need that to be changed to unlimited. As even technically EFA and PSSR is always Unlimited.

Please help me as I have almost lost my joining date I can't move forward with this situation and now I am writing to you as I was introduce by my brother.

I have attached my EFA certificate please help me change this to atleast 5 years like other certificate as promised by Shakshi institute.

I as a crew will have to do this one course again for the mistake which Shakshi institute made and Bo help received from DG shipping.
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    karishma2424
    Dec 27, 2023
    Feb 19, 2024
    This thread was updated on Feb 19, 2024
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    Address: Mumbai

    My name is Karishma Gurdasani
    Application number: 343394

    It's been 15 days since the appointment and SID is not yet dispatched.
    Application status is showing: Your SID Card is ready and forwarded for dispatch. We will notify you as we dispatch the card.
    Requesting you to please dispatch it as soon as possible.
    Thank you
    +1 photos
    Jan 13, 2024
    Complaint marked as Resolved 
    DG Shipping customer support has been notified about the posted complaint.
    My name is Gulsher Ali
    Application number 320655

    It’s been 6 month appointment my Sid card not dispatch application showing your Sid card it’s ready and forward to dispatch we will notify you as you dispatch the card

    Request you please
    Dispatch the card soon as possible
    Thank you

    SDI not dispatched - Comment #4138463 - Image #0
    SDI not dispatched - Comment #4138463 - Image #1
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      P
      Pinkumani Deka
      Dec 27, 2023
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      Dear Sir / Madam,

      Greetings of the day!!

      I would like to inform you that my Sid card not dispatch yet I had applied from channai 09th October 2023 application number was 328039, indos number is 23ZP7912 and CDC number KOL 147455

      I would like to request you kindly dispatch my Sid card and do the needful.

      With warm regards,
      Pinkumani Deka.
      DG Shipping customer support has been notified about the posted complaint.
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        V
        Vikramrathore653
        from Jodhpur, Rajasthan
        Dec 26, 2023
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        Dear sir,
        I apply CDC from MMD Kolkata 2 December and showing approved but still not dispatch . I have joining date 10/01/2024. Please do needful.
        Application number- SMO(K)/2023/65005
        Indos number- 23ZQ8989
        Thanks and regarding
        Vikram Rathore
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          S
          Sandeep Kanugula
          Dec 21, 2023
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          Dear Sir/Madam,

          I hope this email find well,

          My self Kanugula Sandeep I had applied for CDC on 27th November 2023 and my CDC was approved on 6th December 2023 but still not dispatch from 16days.

          MY APPLICATION NO- SMO(K)/2023/64662
          INDOS- 23ZQ8125
          DOCUMENTS UPLOAD DATE- 26 November 2023
          STATUS - Approved

          Please kindly assist me regarding my CDC.

          Thank you,
          Kanugula Sandeep
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            S
            Sathiyavasan
            Dec 20, 2023
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            Dear sir please check My SID Card It's showing that dispatched and it's mentioned Docket number I couldn't able to track can you pls check for me
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              S
              Sathiyavasan
              Dec 20, 2023
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              Dear sir i applied for SID on October 30 now it's showing that it's dispatched on this address and it's mentioned Docket number as well but I couldn't able to track can you pls resolve it
              +1 photos
              Dec 20, 2023
              Complaint marked as Resolved 
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                V
                Vaishak vellukkaran
                Dec 19, 2023
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                Address: Shipping master office kolkata

                I applied CDC on 29/10/23 at shipping master office kolkata (application no SMO(K)/2023/62830 ) and showing aproved from 4/12/23 but still not dispatched, why it’s getting this much late
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                  C
                  Ccvaib1999
                  Dec 19, 2023
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                  This is in regards to the CDC Application number SMO(K)/2023/64322 which got approve on 23rd November 2023 and still not dispatch by the MMD Kolkata.Its been almost a month for its approval and I am on thr verge of losing my job because of the same.Please send it asap as company may cancel my offer letter anytime because of the delay.
                  DG Shipping customer support has been notified about the posted complaint.
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                    S
                    from Chennai, Tamil Nadu
                    Dec 18, 2023
                    Resolved
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                    Address: Shipping Master Office Kolkata

                    I applied for INDIAN CDC on December 1st through DG Shipping Master Office Kolkata, and the application was showing under process from the very first day. After 15 days, I received an email that said my application is under verification process. Since I already have my joining date from my ship (Jan -12’24), I tried to reach out to the SMO KOLKATA through phone and email however I haven’t received any response for one week. No one answering the call. I was trying to reach in order to obtain the speed post tracking number so that I can push the Tamil Nadu State Board to speed up the verification process however I couldn’t succeed in reaching them. As per the research I have done online, I understand that the process would take now a minimum of 30 days to complete the verification due to the transit time of the hard copy back and forth, let alone the processing of CDC after verification. It could be approved or rejected only god knows. The process is entirely outdated, keeping the seamen, both freshmen and who are on vacation, wait for so long, without salary. Other organizations can do the e-verification in Tamil Nadu State Board however, DG Shipping, one of the important government institution is still using speed post to verify the documents. DG shipping needs to understand that we are not getting paid for the vacations, especially those who work in passenger vessels. For one document, we have to wait for 45 days. Even Passport doesn’t take this long. Transiting of documents through speed post is really an old school process, which is extremely delaying. Why wait for 15 days in the first place to send for verification, maximum 3-4 days, it could have been noticed and sent. Anyways I would like to thank DG shipping that my joining been canceled by my company and I will have to wait for the document and next joining date indefinitely without salary. At least answering phone calls or replying to email saying we cannot give tracking number would be really really great. Please upgrade the system. I beg.
                    Dec 18, 2023
                    Complaint marked as Resolved 
                    DG Shipping customer support has been notified about the posted complaint.
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                      S
                      Sivasenthil Sivabalan
                      Dec 14, 2023
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                      Dear sir

                      On October 23 I have applied for cdc renewal sticker. My application got approved eight days back but still not dispatched. Please look into it and kindly do the needful.

                      Thanks in advance.

                      My cdc application number is SMO(M)/2023/22283238.

                      My CDC number is MUM235211
                      Indos number is 09EL5308
                      Thanking you,
                      DG Shipping customer support has been notified about the posted complaint.
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                        Sivasenthil Sivabalan
                        Dec 13, 2023
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                        Good day!
                        Dear sir/madam

                        My joining for ship is on hold for last 30 days since my renewal CDC sticker is still not dispatched. Present application status on DG profile is " Application approved ". I humbly request you to kindly dispatch my renewal sticker at the earliest. Please do the needful. Thanks in advance.

                        My cdc application number is SMO(M)/2023/22283238.
                        Please do the needful.

                        My CDC number is MUM235211
                        Indos number is 09EL5308
                        Thanking you,
                        DG Shipping customer support has been notified about the posted complaint.
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                          C
                          Dec 9, 2023
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                          Respected sir,
                          Sid card not received.
                          Indos no= 10EL2281
                          Sid application no = 7432
                          Sid no= C33998811
                          Date of application = 25 August 2023
                          Since applied its been more than 90 days
                          Kindly do the needful.

                          Requesting the status of sid card and when it will be dispatched
                          DG Shipping customer support has been notified about the posted complaint.
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                            S
                            Shaharyar Iqbal
                            Dec 8, 2023
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                            Address: Mumbai

                            I have applied for CDC on 7th of October 2023, application number SMO(M)/2023/270232.

                            As of the present moment, my application is still showing as "under verification process" since 45 days. I went to the board on 30th Nov, 2023 from where I have passed my 10th and did some formalities to verify my document (slip attached). They said they will send it through speed post within one week. I eagerly await the issuance of my CDC for an upcoming joining. I kindly request that you expedite the issuance of my CDC.

                            | have included a screenshot for your reference, which indicates the current status of my application. Your prompt attention to this matter would be greatly appreciated, as it would enable me to fulfill my professional responsibilities without any further delay.

                            Thanks

                            Shaharyar Iqbal
                            INDOS No.: 23ZQ1764
                            +2 photos
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                              S
                              Shaharyar Iqbal
                              Dec 8, 2023
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                              Address: Mumbai

                              My name is Shaharyar Iqbal. I have applied for CDC, application number SMO(M)/2023/270232 on 7th of October 2023, On 25th October it came under verification and since that day the status is not changed. I went to my concerned Bengal Board to verify my 10th marksheet, they took xerox copy of admit card and marksheet with Rs 300 and told me they will send this verification via speed post within one week. but its now 10 days and i got no update.

                              I got job in reputed cruise line and i have to join as soon as possible.

                              Please help

                              My INDOS number is 23ZQ1764

                              Thanks
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                                I have applied for Indian CDC on 01nov 2023 still is showing under verification process.kindly do the needful.

                                Application number
                                SMO(M)/2023/272796

                                Indos number
                                17ZL3580

                                Email
                                [protected]@gmail.com
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                                  O
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                                  Good day,

                                  My name Om Choudhari,
                                  Application No. 291076

                                  My SID card is ready and forwarded for dispatch it is 'showing' from 5 months.

                                  Till now Not Dispatch my SID card to my home address.

                                  Please, humble request to you sir/ma'am Dispatch my SID card soon home address, I am already late for joining ship for SID card.

                                  Thank you
                                  Om Choudhari
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                                    nitin4sea
                                    Dec 5, 2023
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                                    Respected Sir,

                                    Good day,

                                    I have applied for CDC re-issue on 03rd November 2023. Documents were re-uploaded on 24 November 2023 for online query. The application status is not yet approved. Please respond to this mail and do the needful resolving this issue as soon as possible.

                                    Application number: REP/SMO(M)/2023/57858
                                    Indos number: 06NL1885
                                    Applied date : 03rd November 2023

                                    Thanking you

                                    Yours sincerely
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                                      A
                                      Ashpak kardigudd
                                      Dec 1, 2023
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                                      Resolved

                                      My self Ashpak kardigudd I had applied for CDC on 06 October 2023 and my CDC was approved on 20 November but still not dispatch form 12days I want my CDC for my SID and VISA application.
                                      my APPLICATION NO- SMO(M)/2023/269495
                                      INDOS- 23ZQ1595
                                      DOCUMENTS UPLOAD DATE- 30 SEP 23
                                      STATUS - Approved
                                      Hope so my problem will solve soon

                                      Thankyou

                                      ASHPAK KARDIGUDD
                                      Jan 2, 2024
                                      Complaint marked as Resolved 
                                      thank you for SLOVEING my problem
                                      DG Shipping customer support has been notified about the posted complaint.
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                                        Varma Santosh
                                        from Kanpur, Uttar Pradesh
                                        Dec 1, 2023
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                                        Address: Mumbai

                                        Sid showing forward to dispatch more than 2 weeks still not dispatch

                                        Sid number - M34156942
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