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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
Complaints 2057
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258
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V
Vinod Raju 123
from Thiruvananthapuram, Kerala
Jun 16, 2022
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Respected DG Shipping Team,

My name is Vinod Raju, currently residing in Thiruvananthapuram, Kerala.

Applicant Name : VINOD RAJU
Application No : SMO(M)/2022/198798
INDOS NO : 22ZM9928
Date of Application : 09-MAY-2022
Applied to : SMO MUMBAI

I wanted to enquire regarding the status of the application as I have been assigned for the assignment on Princes Cruise Lines on July 20th, 2022 and my US Visa appointment date is on July 6th, 2022 ( appointment dates for visa is very difficult to get). As I have to present my CDC during the US Visa interview and also to the Princess Cruise Lines for document verification before they can approve and also book tickets for the same.

I would like to humbly request the respected team of DG Shipping to please help me out with my CDC procedure as it is on a very urgent basis. Although I do check the e-Governance website daily for updates it has been “Under Verification Process” for a long time. Besides several emails and phone calls were made to contact numbers provided. However haven't got any feedback about the approval status.

I sincerely request to please let me know that at which stage my CDC Application has reached so that I can update my employers and also be assured that the CDC will arrive before my US Visa interview, as it will obstruct my job situation.

Its my humble request to look into the matter and kindly speed up the process so that I can join the Ship asap.

I thank you for your consideration.

Sincerely,

Vinod Raju
Jul 22, 2022
Complaint marked as Resolved 
DG Shipping customer support has been notified about the posted complaint.
Jun 20, 2022
Updated by Vinod Raju 123
Respected Shipping Master- Mumbai,

Kindly consider my request on an urgent basis as I'm very close to my Visa appointment and with out Indian CDC i wont be considered for visa.
Kindly requesting your immediate response with this urgent matter.

Thanking you Sir!

Sincerely,
Vinod Raju
Jun 21, 2022
Updated by Vinod Raju 123
Respected Shipping Master- Mumbai,

Yesterday I reached out by phone to the representative from SM- Mumbai office to check the status and after checking they advised that a verification letter is sent to Kerala State board for verification by post.

After which I went to Kerala State board, Thiruvananthapuram to verify and they confirmed that they haven't received any thing from SMO- Mumbai or DG shipping for verification.

They also mentioned that they received verification letter for other people from SMO but that doesn't include mine.

Kindly need your urgent attention with this matter. It is more than 45 days that i have applied for CDC.

Thank you very much!

Sincerely,
Vinod Raju
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    R
    Rahulsengar6
    Jun 15, 2022
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    Address: Mumbai

    Respected Sir/Mem

    I am Rahul Singh/Indos Number- 11GL3807
    I have applied Renewal For CDC - 02/May/2022,
    ( Application Number- SMO(M)2022/[protected]
    Now more than one month pass but still didn't dispatch MY CDC RENEWAL STICKER,
    Also untill no any information in Application Status for dispatch, I want to join my JOB,
    Kindly Check and Please try to send me my CDC renewal sticker.
    I have attached application Status Screenshot
    Please check it.

    Thankyou
    DG Shipping customer support has been notified about the posted complaint.
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      M
      maneganesh1996
      from Pandharpur, Maharashtra
      Jun 15, 2022
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      SID appointment reschedule

      Hello my name is Mane Ganesh Ramchandra, I cannot cancel my appointment for SID Application on BSID website. It says "You can not cancel appointment because your application is in process". How to resolve this issue....
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      Mrigankra Das
      Jun 15, 2022
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      Namaste
      Dear sir/ mam
      Greetings of the day
      My name is Mrigankra Das . I have applied for indian cdc 09 may 2022, my application no-SMO(M)/2022/198852 and my indos number-22ZM7682 but my cdc application showing under verfication procces.i have submited my 10th markshit board of assam in 04 jun, sir this a humble request to you kindly approve my cdc becase i need it for my joining in cruise ship.
      also kindly find the attachment copy of my 10th markshit verification photo.

      warm regards
      Mrigankra Das
      ph no- [protected]
      DG Shipping customer support has been notified about the posted complaint.
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        N
        Nakul Nagpure
        Jun 14, 2022
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        Greeting of the day!!
        Dear ma'am/sir
        This is to inform you that my CDC application Ref no- SMO(M)/2022/202492 is under process from the last 10 days and still not approved. My INDos no is 22ZN1432.
        Kindly, Please look into the matter and do the needful. Your response would be highly appreciated.
        Thank you
        Nakul Nagpure
        Jun 15, 2022
        Complaint marked as Resolved 
        DG Shipping customer support has been notified about the posted complaint.
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          S
          Sadafkhan2310
          Jun 14, 2022
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          Dear Team

          I applied for CDC on 2nd June'22 and it has been approved. However, it has not been dispatched yet. Request you to update the status.
          Application no. SMO(M)/2022/202300
          CDC No. MUM467795
          DG Shipping customer support has been notified about the posted complaint.
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            R
            Rahulsengar6
            Jun 13, 2022
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            Address: Mumbai

            Respected sir/mem
            i am rahul singh (seaman)
            my indos number 11gl3807

            i have applied for cdc renewal in 2-may-2022,
            my cdc renewal application number- smo(m)2022/22262844,

            application already approved but more than one month passed, i didn't received cdc renewal sticker, untill no dispatch cdc renewal sticker by smo mumbai office,
            i request to you please look this matter, and help me,
            One time already complaint with you, but nothing get result, please look this matter seriously, very difficult to get job, and i cannot join without renewal cdc sticker, please check and please try to take action,
            i hope, i"ll get positive reply from your side,
            i am waiting for your positive response.

            Thankyou.
            DG Shipping customer support has been notified about the posted complaint.
            Any update
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              Y
              Yogesh Bhaliya
              Jun 11, 2022
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              Address: ROOM NO 39,MADHALAPADA, KHAR DANDA

              Hello sir I applied for CDC sticker application number is SMO(M)/2022/22263147 applied on 11/5/2022 and status showing application approved.but still not dispatched yet how long it take to received sticker.
              Dear sir kindly look in to above query and resolve my complaint as soon as possible. I shall be highly thankful to you for your assistance.
              DG Shipping customer support has been notified about the posted complaint.
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                PallavJoshi
                from Haldwani, Uttarakhand
                Jun 11, 2022
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                Address: 5/597 Malla Gorakhpur Haldwani Nainital Uttrakhand 263139

                My CDC application still showing under verification process I need to join the ship so please look into this matter and dispatch it to my residence as soon as possible.

                CDC Application number
                SMO(M)/2022/196617

                Thanks and Regards
                Pallav Joshi
                DG Shipping customer support has been notified about the posted complaint.
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                  melville kharkongor
                  Jun 10, 2022
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                  Address: Meghalaya

                  Greeting of the day!!
                  Dear ma'am/sir
                  This is to inform you that my CDC application Ref no- SMO(M)/2022/200479 is still under verification process for the last 3 weeks and still not approved with my joining dates coming near. My indus no is 22ZM9536
                  Kindly, please look into the matter and
                  let me know what is the problem.
                  Your response would be highly appreciated.
                  Thank you
                  Melville jones kharkongor.
                  Meghalaya shillong
                  DG Shipping customer support has been notified about the posted complaint.
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                    kaushiknerlekar
                    Jun 10, 2022
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                    I Kaushik Prasad Nerlekar,
                    Would like to bring to your notice that my cdc application was rejected on 07 June 2022 and i had again applied for new cdc application on same day, i had filled all details and while doing online payment there was a server problem from your side so the payment was made from my bank and was deducted from my account as i saw that the application was still asking for payment so i again had done payment, now that the payment has done twice to dg shipping, i request you to kindly refund the excess amount which is been made and to process my payment so that i can upload my documents and complete the application.
                    The application details are given below
                    Applicants name - Kaushik Prasad Nerlekar, application no -SMO(M)/2022/203083
                    DG Shipping customer support has been notified about the posted complaint.
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                      mehtab singh s
                      Jun 10, 2022
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                      Respected sir/mam
                      I am Mehtab Singh (seaman)
                      My indos number 07ZL9542

                      I have applied for CDC renewal on seven April 2022,
                      MY CDC renewal application number-SMO(M)/2022/22262098,

                      Application already approved but already two months passed, i didn't receive CDC renewal sticker, until no dispatch CDC renewal sticker by smo Mumbai office,
                      I request to you please look this matter, and help me,
                      I hope, I'll get positive reply from your side,
                      I am waiting for your positive response.

                      Thanking you
                      DG Shipping customer support has been notified about the posted complaint.
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                        Vaibhav Tandel
                        Jun 9, 2022
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                        Dear sir,
                        My indos number is 21ZM5499. I applied and pay the cdc application fees on 29 may 2021 but my cdc application is still under process.it has take more than 1 year but still my problem is not resolved.
                        Please take necessary action to resolve my issue

                        Thank you.
                        DG Shipping customer support has been notified about the posted complaint.
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                          Vaibhav Tandel
                          Jun 9, 2022
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                          User deactivated

                          [Resolved] Dg Shipping — indos no. deactivated
                          P
                          Pardeep Nehra
                          from Mumbai, Maharashtra
                          Jul 4, 2019
                          Nov 19, 2019
                          My indos no.12HL4629 is deactivated. I did not recieve any mail or notification. Where n what went wrong i dont know anything. I am calling dg shipping help desk no resposce i sent mail also. I dont know what to do where to go. I cant work anywhere. Mycondition is very bad, i dont know...
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                          Manoj6579
                          from Jaipur, Rajasthan
                          Jun 9, 2022
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                          Address: B5/701, kanchanjunga appartment, sec 8 , Indira Gandhi nagar, jagatpura, Jaipur Rajasthan - 302017

                          Hello sir,
                          i MANOJ MEENA would like to notify you that on 31 may 2022 when i was applying an application for GMDSS Endorsement after that when i was making the payment of 3011.80 rs.(txn no. WSBI[protected]IGANRIJEH3) through the net banking FROM AC NO [protected], the payment become failure but money deducted from my account. after that isaw that payment to application no not paid that means payment fails but money deducted same time . then after some time i did same payment again amount of 3011.80 rs (txn no. WSBI[protected]IGANRILQZ1) Through same internet banking then payment was successful. so that i lost my money of 3011.80 rs (txn no. WSBI[protected]IGANRIJEH3) to billdesk. after that i make the complaint to sbi help line no. and they reply that money tranfer to merchant i.e dg shipping. so that pls try to solve my problem as soon as possible.

                          thanking you sir
                          manoj meena
                          [protected]
                          [protected]@gmail.com
                          DG Shipping customer support has been notified about the posted complaint.
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                            I
                            Ishan deepak agrawal
                            from Burhanpur, Madhya Pradesh
                            Jun 9, 2022
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                            While doing online payment there was a server problem from your side so the payment was made from my bank and was deducted from my account as i saw that the application was still asking for payment so i again had done payment, now that the payment has done twice to dg shipping, i request you to kindly refund the excess amount which is been made on date 29 april 2022. its been 1 month since then.
                            The application details are given below
                            Applicants name - Kanishk salve
                            application no - SMO(k)2022/34814

                            Transaction nos. are as follows
                            WT[protected]
                            WT[protected]
                            Please please look into the matter.
                            payment was done from bank account by following details.
                            Name - Ishan agrawal
                            ac no - [protected]
                            ifsc - SBIN0011771
                            DG Shipping customer support has been notified about the posted complaint.
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                              V
                              Vijin Vijay
                              Jun 8, 2022
                              Resolved
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                              Resolved

                              Respected sir,
                              Am a medical professional BSC (Nurse) applied for cdc after completing my STCW course and I am waiting for my cdc approval inaddition my joining date is near.

                              Kindly do the needful.
                              Yours sincerely,
                              Vigin vijay(RN)
                              Jun 8, 2022
                              Complaint marked as Resolved 
                              Resolved at the day of complaint. Thank you sir
                              DG Shipping customer support has been notified about the posted complaint.
                              Not approved yet
                              2 time I m applying previously it was rejected
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                                melville kharkongor
                                Jun 7, 2022
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                                Address: meghalaya,Shillong, Laitumkhrah nongrimmaw, near Ao baptist church

                                Greeting of the day!!
                                Dear ma'am/sir
                                This is to inform you that my CDC application Ref no- SMO(M)/2022/200479 is still under verification process for the last 3 weeks and still not approved with my joining dates coming near. My indus no is 22ZM9536
                                Kindly, please look into the matter and your response would be highly appreciated.
                                Thank you
                                Melville jones kharkongor.
                                DG Shipping customer support has been notified about the posted complaint.
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                                  C
                                  Charan Gowda C R
                                  Jun 7, 2022
                                  Resolved
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                                  Resolved

                                  Address: Directorate General of Shipping, Govt. of India 9th Floor, Beta Building, i-Think Techno Campus, Kanjurmarg (East), Mumbai - 400 042 ( India )

                                  Respect sir
                                  I’m Charan Gowda C R and i had my scheduled appointment for my SID card on 17 May 2021 at Manglore region. My Indos number is 21ZN7849 and CDC NO is MUM 453932. It’s been 20 days and I have not received any text message or Mail regarding my SID card current status. I need my SID card as soon as possible.Please help me regarding this issue.

                                  INDOS NO- 21ZN7849
                                  SID card application no- 180534
                                  Jun 14, 2022
                                  Complaint marked as Resolved 
                                  I didn’t get any call or mail . After few days of complaining I checked my BSID status and it was dispatched and I received it in few days. Thanks for helping me .
                                  DG Shipping customer support has been notified about the posted complaint.
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                                    kamal dhaliwal 049
                                    Jun 6, 2022
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                                    Hi
                                    Respected staff my STCW course completed but not getting CDC •
                                    My application no• SMO (m) 2022, 195527, plz help me
                                    Contact [protected]
                                    DG Shipping customer support has been notified about the posted complaint.
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