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DG Shipping Complaints & Reviews

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Updated: Apr 19, 2026
Complaints 2058
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258
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DG Shipping reviews & complaints page 45

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M
maneganesh1996
from Pandharpur, Maharashtra
Jun 16, 2022
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My name is Mane Ganesh Ramchandra.My indos number is 21EM2075. I am trying to cancel my SID appointment but it shows "you cannot cancel your appointment because your application is in process ". I have appointment on 17/06/2022 but I need to change the appointment date .So please solve my issue about rescheduling the appointment.
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    V
    Vinod Raju 123
    from Thiruvananthapuram, Kerala
    Jun 16, 2022
    Resolved
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    Resolved

    Respected DG Shipping Team,

    My name is Vinod Raju, currently residing in Thiruvananthapuram, Kerala.

    Applicant Name : VINOD RAJU
    Application No : SMO(M)/2022/198798
    INDOS NO : 22ZM9928
    Date of Application : 09-MAY-2022
    Applied to : SMO MUMBAI

    I wanted to enquire regarding the status of the application as I have been assigned for the assignment on Princes Cruise Lines on July 20th, 2022 and my US Visa appointment date is on July 6th, 2022 ( appointment dates for visa is very difficult to get). As I have to present my CDC during the US Visa interview and also to the Princess Cruise Lines for document verification before they can approve and also book tickets for the same.

    I would like to humbly request the respected team of DG Shipping to please help me out with my CDC procedure as it is on a very urgent basis. Although I do check the e-Governance website daily for updates it has been “Under Verification Process” for a long time. Besides several emails and phone calls were made to contact numbers provided. However haven't got any feedback about the approval status.

    I sincerely request to please let me know that at which stage my CDC Application has reached so that I can update my employers and also be assured that the CDC will arrive before my US Visa interview, as it will obstruct my job situation.

    Its my humble request to look into the matter and kindly speed up the process so that I can join the Ship asap.

    I thank you for your consideration.

    Sincerely,

    Vinod Raju
    Jul 22, 2022
    Complaint marked as Resolved 
    DG Shipping customer support has been notified about the posted complaint.
    Jun 20, 2022
    Updated by Vinod Raju 123
    Respected Shipping Master- Mumbai,

    Kindly consider my request on an urgent basis as I'm very close to my Visa appointment and with out Indian CDC i wont be considered for visa.
    Kindly requesting your immediate response with this urgent matter.

    Thanking you Sir!

    Sincerely,
    Vinod Raju
    Jun 21, 2022
    Updated by Vinod Raju 123
    Respected Shipping Master- Mumbai,

    Yesterday I reached out by phone to the representative from SM- Mumbai office to check the status and after checking they advised that a verification letter is sent to Kerala State board for verification by post.

    After which I went to Kerala State board, Thiruvananthapuram to verify and they confirmed that they haven't received any thing from SMO- Mumbai or DG shipping for verification.

    They also mentioned that they received verification letter for other people from SMO but that doesn't include mine.

    Kindly need your urgent attention with this matter. It is more than 45 days that i have applied for CDC.

    Thank you very much!

    Sincerely,
    Vinod Raju
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      R
      Rahulsengar6
      Jun 15, 2022
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      Address: Mumbai

      Respected Sir/Mem

      I am Rahul Singh/Indos Number- 11GL3807
      I have applied Renewal For CDC - 02/May/2022,
      ( Application Number- SMO(M)2022/[protected]
      Now more than one month pass but still didn't dispatch MY CDC RENEWAL STICKER,
      Also untill no any information in Application Status for dispatch, I want to join my JOB,
      Kindly Check and Please try to send me my CDC renewal sticker.
      I have attached application Status Screenshot
      Please check it.

      Thankyou
      DG Shipping customer support has been notified about the posted complaint.
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        M
        maneganesh1996
        from Pandharpur, Maharashtra
        Jun 15, 2022
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        Hello my name is Mane Ganesh Ramchandra, I cannot cancel my appointment for SID Application on BSID website. It says "You can not cancel appointment because your application is in process". How to resolve this issue.
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          M
          Mrigankra Das
          Jun 15, 2022
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          Namaste
          Dear sir/ mam
          Greetings of the day
          My name is Mrigankra Das . I have applied for indian cdc 09 may 2022, my application no-SMO(M)/2022/198852 and my indos number-22ZM7682 but my cdc application showing under verfication procces.i have submited my 10th markshit board of assam in 04 jun, sir this a humble request to you kindly approve my cdc becase i need it for my joining in cruise ship.
          also kindly find the attachment copy of my 10th markshit verification photo.

          warm regards
          Mrigankra Das
          ph no- [protected]
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            N
            Nakul Nagpure
            Jun 14, 2022
            Resolved
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            Resolved

            Greeting of the day!!
            Dear ma'am/sir
            This is to inform you that my CDC application Ref no- SMO(M)/2022/202492 is under process from the last 10 days and still not approved. My INDos no is 22ZN1432.
            Kindly, Please look into the matter and do the needful. Your response would be highly appreciated.
            Thank you
            Nakul Nagpure
            Jun 15, 2022
            Complaint marked as Resolved 
            DG Shipping customer support has been notified about the posted complaint.
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              S
              Sadafkhan2310
              Jun 14, 2022
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              Dear Team

              I applied for CDC on 2nd June'22 and it has been approved. However, it has not been dispatched yet. Request you to update the status.
              Application no. SMO(M)/2022/202300
              CDC No. MUM467795
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                R
                Rahulsengar6
                Jun 13, 2022
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                Address: Mumbai

                Respected sir/mem
                i am rahul singh (seaman)
                my indos number 11gl3807

                i have applied for cdc renewal in 2-may-2022,
                my cdc renewal application number- smo(m)2022/22262844,

                application already approved but more than one month passed, i didn't received cdc renewal sticker, untill no dispatch cdc renewal sticker by smo mumbai office,
                i request to you please look this matter, and help me,
                One time already complaint with you, but nothing get result, please look this matter seriously, very difficult to get job, and i cannot join without renewal cdc sticker, please check and please try to take action,
                i hope, i"ll get positive reply from your side,
                i am waiting for your positive response.

                Thankyou.
                DG Shipping customer support has been notified about the posted complaint.
                Any update
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                  Y
                  Yogesh Bhaliya
                  Jun 11, 2022
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                  Address: ROOM NO 39,MADHALAPADA, KHAR DANDA

                  Hello sir I applied for CDC sticker application number is SMO(M)/2022/22263147 applied on 11/5/2022 and status showing application approved.but still not dispatched yet how long it take to received sticker.
                  Dear sir kindly look in to above query and resolve my complaint as soon as possible. I shall be highly thankful to you for your assistance.
                  DG Shipping customer support has been notified about the posted complaint.
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                    P
                    PallavJoshi
                    from Haldwani, Uttarakhand
                    Jun 11, 2022
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                    Address: 5/597 Malla Gorakhpur Haldwani Nainital Uttrakhand 263139

                    My CDC application still showing under verification process I need to join the ship so please look into this matter and dispatch it to my residence as soon as possible.

                    CDC Application number
                    SMO(M)/2022/196617

                    Thanks and Regards
                    Pallav Joshi
                    DG Shipping customer support has been notified about the posted complaint.
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                      M
                      melville kharkongor
                      Jun 10, 2022
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                      Address: Meghalaya

                      Greeting of the day!!
                      Dear ma'am/sir
                      This is to inform you that my CDC application Ref no- SMO(M)/2022/200479 is still under verification process for the last 3 weeks and still not approved with my joining dates coming near. My indus no is 22ZM9536
                      Kindly, please look into the matter and
                      let me know what is the problem.
                      Your response would be highly appreciated.
                      Thank you
                      Melville jones kharkongor.
                      Meghalaya shillong
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                        K
                        kaushiknerlekar
                        Jun 10, 2022
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                        I Kaushik Prasad Nerlekar,
                        Would like to bring to your notice that my cdc application was rejected on 07 June 2022 and i had again applied for new cdc application on same day, i had filled all details and while doing online payment there was a server problem from your side so the payment was made from my bank and was deducted from my account as i saw that the application was still asking for payment so i again had done payment, now that the payment has done twice to dg shipping, i request you to kindly refund the excess amount which is been made and to process my payment so that i can upload my documents and complete the application.
                        The application details are given below
                        Applicants name - Kaushik Prasad Nerlekar, application no -SMO(M)/2022/203083
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                          M
                          mehtab singh s
                          Jun 10, 2022
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                          Respected sir/mam
                          I am Mehtab Singh (seaman)
                          My indos number 07ZL9542

                          I have applied for CDC renewal on seven April 2022,
                          MY CDC renewal application number-SMO(M)/2022/22262098,

                          Application already approved but already two months passed, i didn't receive CDC renewal sticker, until no dispatch CDC renewal sticker by smo Mumbai office,
                          I request to you please look this matter, and help me,
                          I hope, I'll get positive reply from your side,
                          I am waiting for your positive response.

                          Thanking you
                          DG Shipping customer support has been notified about the posted complaint.
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                            V
                            Vaibhav Tandel
                            Jun 9, 2022
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                            Dear sir,
                            My indos number is 21ZM5499. I applied and pay the cdc application fees on 29 may 2021 but my cdc application is still under process.it has take more than 1 year but still my problem is not resolved.
                            Please take necessary action to resolve my issue

                            Thank you.
                            DG Shipping customer support has been notified about the posted complaint.
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                              V
                              Vaibhav Tandel
                              Jun 9, 2022
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                              [Resolved] Dg Shipping — indos no. deactivated
                              P
                              Pardeep Nehra
                              from Mumbai, Maharashtra
                              Jul 4, 2019
                              Nov 19, 2019
                              My indos no.12HL4629 is deactivated. I did not recieve any mail or notification. Where n what went wrong i dont know anything. I am calling dg shipping help desk no resposce i sent mail also. I dont know what to do where to go. I cant work anywhere. Mycondition is very bad, i dont know where to seek help. Plz help me.
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                                M
                                Manoj6579
                                from Jaipur, Rajasthan
                                Jun 9, 2022
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                                Address: B5/701, kanchanjunga appartment, sec 8 , Indira Gandhi nagar, jagatpura, Jaipur Rajasthan - 302017

                                Hello sir,
                                i MANOJ MEENA would like to notify you that on 31 may 2022 when i was applying an application for GMDSS Endorsement after that when i was making the payment of 3011.80 rs.(txn no. WSBI[protected]IGANRIJEH3) through the net banking FROM AC NO [protected], the payment become failure but money deducted from my account. after that isaw that payment to application no not paid that means payment fails but money deducted same time . then after some time i did same payment again amount of 3011.80 rs (txn no. WSBI[protected]IGANRILQZ1) Through same internet banking then payment was successful. so that i lost my money of 3011.80 rs (txn no. WSBI[protected]IGANRIJEH3) to billdesk. after that i make the complaint to sbi help line no. and they reply that money tranfer to merchant i.e dg shipping. so that pls try to solve my problem as soon as possible.

                                thanking you sir
                                manoj meena
                                [protected]
                                [protected]@gmail.com
                                DG Shipping customer support has been notified about the posted complaint.
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                                  I
                                  Ishan deepak agrawal
                                  from Burhanpur, Madhya Pradesh
                                  Jun 9, 2022
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                                  While doing online payment there was a server problem from your side so the payment was made from my bank and was deducted from my account as i saw that the application was still asking for payment so i again had done payment, now that the payment has done twice to dg shipping, i request you to kindly refund the excess amount which is been made on date 29 april 2022. its been 1 month since then.
                                  The application details are given below
                                  Applicants name - Kanishk salve
                                  application no - SMO(k)2022/34814

                                  Transaction nos. are as follows
                                  WT[protected]
                                  WT[protected]
                                  Please please look into the matter.
                                  payment was done from bank account by following details.
                                  Name - Ishan agrawal
                                  ac no - [protected]
                                  ifsc - SBIN0011771
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                                    V
                                    Vijin Vijay
                                    Jun 8, 2022
                                    Resolved
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                                    Resolved

                                    Respected sir,
                                    Am a medical professional BSC (Nurse) applied for cdc after completing my STCW course and I am waiting for my cdc approval inaddition my joining date is near.

                                    Kindly do the needful.
                                    Yours sincerely,
                                    Vigin vijay(RN)
                                    Jun 8, 2022
                                    Complaint marked as Resolved 
                                    Resolved at the day of complaint. Thank you sir
                                    DG Shipping customer support has been notified about the posted complaint.
                                    Not approved yet
                                    2 time I m applying previously it was rejected
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                                      M
                                      melville kharkongor
                                      Jun 7, 2022
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                                      Address: meghalaya,Shillong, Laitumkhrah nongrimmaw, near Ao baptist church

                                      Greeting of the day!!
                                      Dear ma'am/sir
                                      This is to inform you that my CDC application Ref no- SMO(M)/2022/200479 is still under verification process for the last 3 weeks and still not approved with my joining dates coming near. My indus no is 22ZM9536
                                      Kindly, please look into the matter and your response would be highly appreciated.
                                      Thank you
                                      Melville jones kharkongor.
                                      DG Shipping customer support has been notified about the posted complaint.
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                                        C
                                        Charan Gowda C R
                                        Jun 7, 2022
                                        Resolved
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                                        Resolved

                                        Address: Directorate General of Shipping, Govt. of India 9th Floor, Beta Building, i-Think Techno Campus, Kanjurmarg (East), Mumbai - 400 042 ( India )

                                        Respect sir
                                        I’m Charan Gowda C R and i had my scheduled appointment for my SID card on 17 May 2021 at Manglore region. My Indos number is 21ZN7849 and CDC NO is MUM 453932. It’s been 20 days and I have not received any text message or Mail regarding my SID card current status. I need my SID card as soon as possible.Please help me regarding this issue.

                                        INDOS NO- 21ZN7849
                                        SID card application no- 180534
                                        Jun 14, 2022
                                        Complaint marked as Resolved 
                                        I didn’t get any call or mail . After few days of complaining I checked my BSID status and it was dispatched and I received it in few days. Thanks for helping me .
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