[Resolved] Ditto TV — Not subscribed even after paying monthly fees. | |||||
I took a subscription of one month after paying 20/- from my Idea bill ([protected]) but they never provided subscription for the same. I have send many mail to them but even after they never replied till date. Nor did I get any subscription. When ever I send them mail regarding the same they ask for problem details like mobile number, error screen shot, payment screen shot. I send then again all these but they never get back. When I again follow up with them they again ask for payment screen shot, phone no, etc etc, even after sending them again they never come back. I've tired of sending the same details again and again and they are not resolving my issue. Was this information helpful? | |||||
Jan 17, 2017 Complaint marked as Resolved . Ditto TV customer support has been notified about the posted complaint. Jan 04, 2017 [email protected]'s response No channel is not showing the picture. Please call me on [protected]after 5'oclock at any day.
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4 Comments | |||||
Comments
I had subscribed to ditto tv paid plan only to watch colors hd which was available but past few weeks it has been taken off the list of channels and is useless now, im going to unsubscribe but what about the money i have already paid, its cheating on because im not getting the service i paid for.
Pathetic cheat company, i need a solution
Pathetic cheat company, i need a solution
After subscription no channel is working.
13%
Complaints
147
Pending
0
Resolved
18
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+91 22 6116 7500.
18th Floor, A-Wing, Marathon Futurex, N.M. Joshi Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Tudor