Dream11 Fantasy Complaints & Reviews

I had applied for withdrawal of my money of rs 1500. But it has been about more than 7 days and i did not get my money in my bank account. I already mailed them about this. But no reply by them. Plz help me with this. I want my 1500 back. I will delete my account after i will get my money. Because after trusting such website, we put our money and on winning we dont get our winnings then it is not fair. Plz help me.

I have won 550 until now as soon as i have applied for withdraw they say fairplay violation and charged me 535 rs. I gave so much time to this game and in return they don't even give the money i deserve
This is a pure fraud app and one should never trust this game their add shows that peoples have won 22 lacks, 28 lacs and when we play they don't even give us our 500 rs
What to do now

I have to withdraw money from dream 11 account and i requested 600 rupee's on 28 september 2017 nad that amount will be credited to my bank account but as of now 40 days finished my money wasn't credited to my bank account and i repeatedly contacting dream 11 on contact us but a system generated messages are coming but my problem yet to be solved so please i request you to credit my money

Sir my account was suspended I can't do anything wrong in dream 11 why my account is not opening what's the reason sir please activate my account i don't know really no mistake should be made with your app but my g mail entering means your account has been suspended please go to help desk is like that coming but I gave your app 5(five) 🌟 stars rating

Hey neeraj,

Thanks for writing to us.

Our payment gateway had previously confirmed that the first transaction of rs 5, 750 was unsuccessful transaction and the second was a successful transaction and the same was credited to your dream11 account. You can share the bank account statement with us which shows both the debited amount so that we can cross check with our payment gateway.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: dream11 [[protected]@dream11.com]
Sent: 11/18/2017 4:38 pm
To: [protected]@gmail.com
Subject: 396069 - deposits

Dear user,

Thanks for writing to us. This is a system-generated acknowledgement of receipt of your query -

—

I deposited cash but it’s not added to my dream11 account balance. Why? — hey neeraj,

Thanks for writing to us.

As confirmed in the earlier email we wish to reiterate that if you do not see the credit in the given timeframe, you can contact your source bank for further assistance.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Why should i contact to my bank. Even though i have contacted them there was deduction of 5750/- to your team. So, it's high time you give me my money. You can give me from any other mode also. But it will be best to give me on my bank account.
I think fault is in your part. If these things really happen i will complain to conusmer court also.
You have not even contacted me on my phone [protected].

—

Keep playing and winning on dream11!

Regards,
Team dream11

Ref:_00d6f1dbol._5006f1vnqlc:ref

Uvuv
12:09 pm (2 hours ago)

To helpdesk
Thanks for writing to us.

We would like to inform you that our payment gateway has confirmed that your transaction on dream11 failed to go through, hence the amount hasn't reached us. We request you to make another payment to continue playing on dream11.

However, if you have been debited, we request you to get in touch with your bank for the same. Please note, usually, it takes 3 to 7 working days to initiate the amount back into the source account if the amount has been debited.

Your kind understanding in these is highly appreciated.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Ref:_00d6f1dbol._5006f1svslz:ref

[protected]@dream11.com
Hey neeraj,

Thanks for writing to us.

We would like to inform you that you had made multiple transactions of rs. 5750/-, out of which one was credited to your dream11 account successfully with regards to transaction id: dd2017110419361516641115.

However, if you have been debited multiple times, we request you to get back to us with the bank details showing multiple debits and we will take care of the rest from our end.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Ref:_00d6f1dbol._5006f1vmsyx:ref

Uvuv

Attachmentsnov 8 (11 days ago)

To helpdesk

I have already given statement also. Again i am giving it.

And i am also giving earlier converstion with help desk also.

And i want to know how much time this process take?

My contact no. Is [protected]
Please call me on this number. I can explain much better in that.
Thanks

"

[protected]@dream11.com [protected]@dream11.com via cbjtsncdyv7cj.6f-1dboluae. Ap4. Bnc. Salesforce.com

Nov 5 (3 days ago)

To me

Hey neeraj,

Thanks for writing to us.

We tried contacting you from ([protected]) on your mobile number ([protected]), however, we were unable to get in touch with you. We request you to please get back to us with your convenient time and contact number to call you and understand your query better.

Feel free to contact us in case of any query.

Always at your service,

Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Ref:_00d6f1dbol._5006f1svslz:ref

Uvuv

Nov 5 (3 days ago)

To helpdesk

Can you call once more

[protected]@dream11.com via c4ewj1k16pzw.6f-1dboluae. Ap4. Bnc. Salesforce.com

Nov 5 (3 days ago)

To me

Hey neeraj,

Thanks for writing to us.

As per our telephonic conversation we see that you've made multiple transaction attempts on your registered account with email id '[protected]@gmail.com' and rs.5750 was successfully credited to your account and also you'd joined contest for rm vs lap's match with entry fee of rs.5750. Also, we understand that for the other transaction of rs.5750 the amount was deducted and wasn't credited to your dream11 account. It seems that due to some technical issue, the transaction wasn’t completed and so didn’t credit in your dream11 account.

We have forwarded this issue to our payment gateway to check the status of your payment. So, once we receive a response from them, we will let you know. Meanwhile. We request you to provide us the copy of your bank statement showing the debit so that to check at our end and resolve the issue at the earliest.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017.

— original message —
From: uvuv [[protected]@gmail.com]
Sent: 11/5/2017 11:48 am
To: [protected]@dream11.com
Subject: re: 377992 - deposits

Can you call once more


On nov 5, 2017 11:44 am,"[protected]@dream11.com"wrote:
Hey neeraj,

Thanks for writing to us.

We tried contacting you from ([protected]) on your mobile number ([protected]), however, we were unable to get in touch with you. We request you to please get back to us with your convenient time and contact number to call you and understand your query better.

Feel free to contact us in case of any query.

Always at your service,

Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Ref:_00d6f1dbol._5006f1svslz:ref

Uvuv
Thanks my bank statement
Attachmentsnov 5 (3 days ago)

[protected]@dream11.com
Hey neeraj, we have forwarded the issue to our payment gateway to confirm th...
Nov 5 (3 days ago)

Uvuv

Attachmentsnov 6 (2 days ago)

Uvuv

10:47 am (5 hours ago)

To dream11

Sir, when i will get my payment. I have given my bank statement also?
There have been three transaction of 5750 rs. But one transaction record is not in my dream 11 account.

On mon, nov 6, 2017 at 4:10 pm, uvuv wrote"

2 attachments

[protected]@dream11.com via q8v1iq2yaz1hc1.6f-1dboluae. Ap4. Bnc. Salesforce.com

Nov 8 (11 days ago)

To me

Hey neeraj,

Thanks for writing to us.

We have checked this with our payment gateway and as per the confirmation received from them your transaction was failed and the same will get credited to your source bank account within 3-10 working days.

If you do not see the credit in the given timeframe, you can contact your source bank for further assistance.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: uvuv [[protected]@gmail.com]
Sent: 11/8/2017 4:27 pm
To: [protected]@dream11.com
Subject: re: 382995 - deposits

I have already given statement also. Again i am giving it.

And i am also giving earlier converstion with help desk also.

And i want to know how much time this process take?

My contact no. Is [protected]
Please call me on this number. I can explain much better in that.
Thanks


"

[protected]@dream11.com [protected]@dream11.com via cbjtsncdyv7cj.6f-1dboluae. Ap4. Bnc. Salesforce.com

Nov 5 (3 days ago)

To me

Hey neeraj,

Thanks for writing to us.

We tried contacting you from ([protected]) on your mobile number ([protected]), however, we were unable to get in touch with you. We request you to please get back to us with your convenient time and contact number to call you and understand your query better.

Feel free to contact us in case of any query.

Always at your service,

Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Uvuv

Nov 5 (3 days ago)

To helpdesk

Can you call once more

[protected]@dream11.com via c4ewj1k16pzw.6f-1dboluae. Ap4. Bnc. Salesforce.com

Nov 5 (3 days ago)

To me

Hey neeraj,

Thanks for writing to us.

As per our telephonic conversation we see that you've made multiple transaction attempts on your registered account with email id '[protected]@gmail.com' and rs.5750 was successfully credited to your account and also you'd joined contest for rm vs lap's match with entry fee of rs.5750. Also, we understand that for the other transaction of rs.5750 the amount was deducted and wasn't credited to your dream11 account. It seems that due to some technical issue, the transaction wasn’t completed and so didn’t credit in your dream11 account.

We have forwarded this issue to our payment gateway to check the status of your payment. So, once we receive a response from them, we will let you know. Meanwhile. We request you to provide us the copy of your bank statement showing the debit so that to check at our end and resolve the issue at the earliest.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017.

— original message —
From: uvuv [[protected]@gmail.com]
Sent: 11/5/2017 11:48 am
To: [protected]@dream11.com
Subject: re: 377992 - deposits

Can you call once more


On nov 5, 2017 11:44 am,"[protected]@dream11.com"wrote:
Hey neeraj,

Thanks for writing to us.

We tried contacting you from ([protected]) on your mobile number ([protected]), however, we were unable to get in touch with you. We request you to please get back to us with your convenient time and contact number to call you and understand your query better.

Feel free to contact us in case of any query.

Always at your service,

Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Uvuv
Thanks my bank statement
Attachmentsnov 5 (3 days ago)

[protected]@dream11.com
Hey neeraj, we have forwarded the issue to our payment gateway to confirm th...
Nov 5 (3 days ago)

Uvuv

Attachmentsnov 6 (2 days ago)

Uvuv

10:47 am (5 hours ago)

To dream11

Sir, when i will get my payment. I have given my bank statement also?
There have been three transaction of 5750 rs. But one transaction record is not in my dream 11 account.


On mon, nov 6, 2017 at 4:10 pm, uvuv wrote"

On wed, nov 8, 2017 at 11:17 am, [protected]@dream11.com wrote:
Hey neeraj,

Thanks for writing to us.

We would like to inform you that you had made multiple transactions of rs. 5750/-, out of which one was credited to your dream11 account successfully with regards to transaction id: dd2017110419361516641115.

However, if you have been debited multiple times, we request you to get back to us with the bank details showing multiple debits and we will take care of the rest from our end.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Ref:_00d6f1dbol._5006f1svslz:ref

Uvuv

6:45 pm (17 hours ago)

To dream11

— forwarded message —
From: "[protected]@dream11.com"
Date: nov 8, 2017 6:24 pm
Subject: re: 382995 - deposits
To: "[protected]@gmail.com"
Cc:

Hey neeraj,

Thanks for writing to us.

We have checked this with our payment gateway and as per the confirmation received from them your transaction was failed and the same will get credited to your source bank account within 3-10 working days.

If you do not see the credit in the given timeframe, you can contact your source bank for further assistance.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: uvuv [[protected]@gmail.com]
Sent: 11/8/2017 4:27 pm
To: [protected]@dream11.com
Subject: re: 382995 - deposits

I have already given statement also. Again i am giving it.

And i am also giving earlier converstion with help desk also.

And i want to know how much time this process take?

My contact no. Is [protected]
Please call me on this number. I can explain much better in that.
Thanks


"

[protected]@dream11.com [protected]@dream11.com via cbjtsncdyv7cj.6f-1dboluae. Ap4. Bnc. Salesforce.com

Nov 5 (3 days ago)

...

[message clipped] view entire message

[protected]@dream11.com via 55h11x3hm57pe5.6f-1dboluae. Ap4. Bnc. Salesforce.com
12:53 pm (2 hours ago)

To me
Hey neeraj,

Thank you for writing to us.

We’re sorry, but we were unable to understand your query. Please explain your query in detail which will help us resolve it at the earliest.

We look forward to your response.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: uvuv [[protected]@gmail.com]
Sent: 19/11/2017 12:09 pm
To: [protected]@dream11.com
Subject: re: 396069 - deposits


Thanks for writing to us.

We would like to inform you that our payment gateway has confirmed that your transaction on dream11 failed to go through, hence the amount hasn't reached us. We request you to make another payment to continue playing on dream11.

However, if you have been debited, we request you to get in touch with your bank for the same. Please note, usually, it takes 3 to 7 working days to initiate the amount back into the source account if the amount has been debited.

Your kind understanding in these is highly appreciated.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

[protected]@dream11.com

Ref:_00d6f1dbol._5006f1svslz:ref

Uvuv
Attachments12:57 pm (2 hours ago)

To helpdesk
This is final time i am giving my bank statement. If still payment is not paid to me. I will contact consumercourt helpline.

2 attachments


[protected]@dream11.com via ubz7zitw60wcjv.6f-1dboluae. Ap4. Bnc. Salesforce.com
1:43 pm (1 hour ago)

To me
Hey neeraj,

Thank you for writing to us.

We have already responded to your previous e-mail with the status of the transaction. As per the confirmation received from the payment gateway, the transaction failed to go through, hence the amount hasn't reached us.

We request you to get in touch with your bank for refund of the transaction amount. Please note, usually, it takes 3 to 7 working days to initiate the amount back into the source account.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: uvuv [[protected]@gmail.com]

Ref:_00d6f1dbol._5006f1svslz:ref

Uvuv
2:39 pm (29 minutes ago)

To helpdesk
Bt 3 weeks have already gone and you are replying again and again that within 3-10 days it will come. 18 days have gone after the transaction that i have made. I have informed you instantly still there is nothing done.

Ey neeraj,

Thanks for writing to us.

As per our record, we see that there is no balance in your dream11 account and hence the withdrawal request will not be initiated. Please be inform you that minimum of rs. 200 and maximum of rs.2, 00, 000 at a time can be withdrawn from the dream11 account within 5 working days.

We would like to inform you that you had made the transactions of rs.11, 500/- (5750 x 2), out of which one of rs. 5750/- was credited to your dream11 account successfully with regards to transaction id: dd2017110419361516641115.

However, if you have been debited, we request you to get in touch with your bank for the same. Please note, usually, it takes 3 to 7 working days to initiate the amount back into the source account if the amount has been debited.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Ref:_00d6f1dbol._5006f1vnmqg:ref

Uvuv
2:43 pm (27 minutes ago)

To helpdesk
[protected]@dream11.com via ubz7zitw60wcjv.6f-1dboluae. Ap4. Bnc. Salesforce.com

1:43 pm (1 hour ago)

To me

Hey neeraj,

Thank you for writing to us.

We have already responded to your previous e-mail with the status of the transaction. As per the confirmation received from the payment gateway, the transaction failed to go through, hence the amount hasn't reached us.

We request you to get in touch with your bank for refund of the transaction amount. Please note, usually, it takes 3 to 7 working days to initiate the amount back into the source account.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: uvuv [[protected]@gmail.com]

Ref:_00d6f1dbol._5006f1svslz:ref

Uvuv

2:39 pm (5 minutes ago)

To helpdesk

Bt 3 weeks have already gone and you are replying again and again that within 3-10 days it will come. 18 days have gone after the transaction that i have made. I have informed you instantly still there is nothing done.

[protected]@dream11.com via 1c5mmr30kdj1mv.6f-1dboluae. Ap4. Bnc. Salesforce.com
2:53 pm (17 minutes ago)

To me
Hey neeraj,

Thanks for writing to us.

We understand your concern. As confirmed in the earlier email we wish to reiterate that your transaction was failed. If you do not see the credit in the given timeframe, request you to please contact your source bank for further assistance.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: uvuv [[protected]@gmail.com]
Sent: 11/19/2017 2:43 pm
To: [protected]@dream11.com
Subject: re: 395300 - deposits

[protected]@dream11.com via ubz7zitw60wcjv.6f-1dboluae. Ap4. Bnc. Salesforce.com

1:43 pm (1 hour ago)

To me

Hey neeraj,

Thank you for writing to us.

We have already responded to your previous e-mail with the status of the transaction. As per the confirmation received from the payment gateway, the transaction failed to go through, hence the amount hasn't reached us.

We request you to get in touch with your bank for refund of the transaction amount. Please note, usually, it takes 3 to 7 working days to initiate the amount back into the source account.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

— original message —
From: uvuv [[protected]@gmail.com]

Uvuv

2:39 pm (5 minutes ago)

To helpdesk

Bt 3 weeks have already gone and you are replying again and again that within 3-10 days it will come. 18 days have gone after the transaction that i have made. I have informed you instantly still there is nothing done.

On sat, nov 18, 2017 at 3:09 pm, [protected]@dream11.com wrote:
Hey neeraj,

Thanks for writing to us.

As per our record, we see that there is no balance in your dream11 account and hence the withdrawal request will not be initiated. Please be inform you that minimum of rs. 200 and maximum of rs.2, 00, 000 at a time can be withdrawn from the dream11 account within 5 working days.

We would like to inform you that you had made the transactions of rs.11, 500/- (5750 x 2), out of which one of rs. 5750/- was credited to your dream11 account successfully with regards to transaction id: dd2017110419361516641115.

However, if you have been debited, we request you to get in touch with your bank for the same. Please note, usually, it takes 3 to 7 working days to initiate the amount back into the source account if the amount has been debited.

Feel free to contact us in case of any query.

Always at your service,
Team dream11
Dream11: the official fantasy cricket partner of hero cpl t20 2017

Ref:_00d6f1dbol._5006f1svslz:ref

Uvuv
3:02 pm (8 minutes ago)

To helpdesk
I have already contacted my bank. My bank is saying that amount has been deducted you contact to dream 11.
You can contact me on phone also, if possible higher authority may contact me. Fault is in your side your server is not good or your willing to give money is not good.

[protected] & [protected]

I have contacted many times still my money is not been credited to my account. It's fault of dream 11 team in their server or some techinical issue. Instead of accepting their fault they are saying that it is fault of your bank i. E. Sbi (A reputed bank in our country) whose online transaction is best. Since, using internet banking for 2 years, i have not faced any case related to transaction from sbi. But straightway they're targeting them in indirect way.
I think it's dream 11 fault and they have blocked my money rs 5750/- for around 3 weeks.
Help me.
Even with these small things they have given me so much mental tension and blocked my money also.

So, what i should i do now in order to take my money back.

Neeraj bist
[protected]

Email :- [protected]@gmail.com

My login id : [protected]@gmail.com
I want to change my dream 11 profile.
My name : bharath k
My date of birth : 18/03/1996
My pancard number : evdpk9238l
My address : bharath k
District : bangalore rural
Sate : karnataka
After changing my profiles, start my dream 11 account. I send my pancard copy and verify my dream 11 account.
Reactive my dream 11 account.
And i will play it further.
I hope you to start my dream 11 account.
I am enjoying dream 11 play in future.
Thanking you
I am user dream 11
I love dream 11

My login id : [protected]@gmail.com
I want to change my dream 11 profile.
My name : bharath k
My date of birth : 18/03/1996
My pancard number : evdpk9238l
My address : alappanahalli
District : bangalore rural
Sate : karnataka
After changing my profiles, start my dream 11 account. I send my pancard copy and verify my dream 11 account.
Reactive my dream 11 account.
And i will play it further.
I hope you to start my dream 11 account.
I am enjoying dream 11 play in future.
Thanking you
I am user dream 11
I love dream 11

Dream11 doing fraud over cloud... Beg business they doing without any illegal policy... It's running totally unapproved apps through the app they get ur personal information from your phone.. But install the dream 11 app ever... I had spent some amount after wining but they are transfer my amount... I request you to all don't try to use this app in future they are capture your details without your permission.

Sir I received about 1000rs by winning some contest but when I want to withdrew my money after process in one or two days my account show me my money lost in fair play violation and money withdrew process is cancelled I want my money back in my account sir please solve my problem and give my money back I shall be thankful you for this. Thank you

654 rs automatically deducted from my account and said fair play violation what's this i got that amount by referring my friends and amount i won through grand leagues and private leagues so how can u deduct that that means there will be foolishness if we refer our friends. Plz add 654 in my account asap. I referred about 24 friends and that's why i have this amount, so plz accept my request. Hope there will be positive response.

My balance was nullified
From my account on November 13 11:21 am
Without any warning
There are no FAQ issue on that purpose
Please do something

Hi there's running illegal business over the cloud and i have 599 rs when i try to transfer into my account they deduct 100 rs from my winning amount... I have screenshot and mails they don't reply after did that samleass... I request to all don't play with any large or small amount in dream 11... They are not real... They don't have any office... Even customer support center... Totaly illegal business on cloud..

Pakistan Women vs new zealand women 3rd T20 match s.bates point

Rs180 contast
This contast my captan is s.bates
But complete points is not found.

Captain points 110
Voice captain points 82.5

When i deposit above ₹200 so its all good, true, genuine and legal. Now i want to withdraw my winning ₹353 so it has been canceled... & it shows fairplay violation. Why?

Is this legal?
Is this genuine?
Is this fair?

No, this is totally unfair.

Final thing is that money deposit is legal & money withdraw is illegal..

All statement says, this is cheating by dream 11 and it is totally totally totally fake...

If dream 11 have any argue with my statement so please tell me immediately.

Sir i had 3459 rupees in my account. Yesterday i verified my pan and bank details on dream 11 and today when i checked my dream11 my balance was not there it is showing zero balance sir plz help me in getting my money back. I checked my account section in dream 11 and it shows your balance had been nullified i don't know what to do plz help me in getting my money back

Sir i was received 1339 on 8 of october. When i made it for withdraw 200 rs this transection fail return back and after return money all money will cut by fair play violation. Sir i made a league and earned those money. Hw is it fairplay violation?, can u pls give me answer and how can i get money back to my account. I credited my money from my bank account sir can u pls give me answer how can i get it. My email [protected]@gmail.com

Please help to retain my dream11 account my account is "help[protected]"
I used my email but not login help me please i use 2 account this 2nd account i lost its in parrelal app [protected]
[protected] these mobile no. I use

I referred to my friend but i didnt get any money my email:[protected]@gmail.com and my friend email:[protected]@gmail.com
so please resolve my problem i am waiting to get money and play so please
pleasee

My withdrawal was cancelled and certain amount was deducted saying fairplay violation, i'm okay with the amount deducted, but can i withdraw my remaining amount without any problem like this again?

My account has been suspended
I want my account please tell me now what I am do please help to me for getting my account