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Dream11 Fantasy Complaints & Reviews

dream11.com

2.4

Updated: Apr 19, 2025

Complaints 2771

Resolved

1244

Unresolved

1527

Good! Dream11 Fantasy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Dream11 Fantasy step up their efforts to fully resolve all complaints 👍

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Dream11 Fantasy reviews & complaints page 16

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Address: Kolhapur

I have challenged my friend in contest of 2850 and i have won, but due to fair violation my 800 winning amount was deducted...
I want to know i was not knowing about what that opponent is creating team and all ...i have played fairly and sincerely then why my money deducted...it's really disappointing from your team ...we are trusting you but you are not giving proper customer care...

+1 photos

Nov 18, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Oct 10, 2021

Updated by Ganesh Farakate I have challenged my friend in contest of 2850 and i have won, but due to fair violation my 800 winning amount was deducted...
I want to know i was not knowing about what that opponent is creating team and all ...i have played fairly and sincerely then why my money deducted...it's really disappointing from your team ...we are trusting you but you are not giving proper customer care...

Verified Support

Oct 16, 2021

Dream11 Fantasy Customer Care's response We want to help you with this. Please visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.

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Address: Kolhapur

Website: I have withdrawal 700 rs and its 3rd day ,but i have not yet received my money in bank ....so please tell what should i do ....

I have withdrawal 700 rs and its 3rd day, but i have not yet received my money in bank ...so please tell what should i do ...

Dream11 Fantasy customer support has been notified about the posted complaint.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

Our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest

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Cash bonus didn't received. I added 111rs yesterday and 250rs today. But I didn't received cash bonus yet. So do the proceedings.
Hope you understand.

+1 photos

Nov 18, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

Dream11 Fantasy Customer Care's response We'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

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Address: India

I did not open my dream 11 apps .usme fb token error aa raha h please help me

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

We'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.

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Address: Harnaut, Nalanda, Bihar

Mera new gmail id nahi link ho pa rahaa hai_rajeshkumarkumar6200 @gmail.com

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

We want to help you with this. Please visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.

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Address: Mumbai

As per the offer 55rs cash back on 55rs was suppose to get credited, but I did not receive cash back in account,

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

You can reach out to our Customer Success team by visiting d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. They will be happy to assist you with this.

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I have added 1234 rs in my account as per the offer to add 1234 before 6pm to get a cash bonus of rs 777 but i didnt recieve the cash bonus of 777 rs. Please add the cash bonus in my dream 11 account. Please dont let me feel that you guys are fraud. I like dream 11 a lot.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

We can assist you with this. To investigate further, kindly visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.

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There was an offer of rs 222 cash bonus on adding rs 333 i added the money but didn’t received the cash bonus

+1 photos

Nov 17, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

Dream11 Fantasy Customer Care's response You can reach out to our Customer Success team by visiting d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. They will be happy to assist you with this.

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Yesterday i won 499 rs...but in my winning balance only i received 257 rs..
Today i transfer 179 rs in my bank account .but still now no amount credited into my bank ...wht can i do...i sent a mail 9 to, 10 time .but no response from your end...i want my money back .thts it ..i m so much upset right now ..is it a fraud, ?

+2 photos

Nov 20, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

Dream11 Fantasy Customer Care's response No need to worry! You would have received a query number after raising a request from our HelpCenter. Just share that query number with us so our team can assist you accordingly.

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Address: Kerala, Kozhikode (dis)

Today ipl match result I have a problem, My dream11 team member jesson holder get one wicket but my winningzone lost, I don't know how???because he is my team member, I want explantion why my winningzone falling down, my 49 is lost

Nov 19, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

Dream11 Fantasy Customer Care's response Thanks for writing in. The points keep fluctuating while the match is In-Progress or under Waiting for Review status. Be assured, the correct points will reflect once the winner declaration is done.

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Hi
I add cash to dream 11 app via google pay on 6th of October amount rs 500
It's debited from my bank account but not add on dream 11 vallet
I would request you to plz refund my amount of rs 500

My contact
[protected]

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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Sir by mistake register dream 11 with my phone number but this number was already create my orginle account and then open my orginle account this number show new account please my old account back because my old account so many balance please help sir

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

We'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.

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Address: West Bengal

Website: Digha

I am indian West Bengal

Dream11 Fantasy customer support has been notified about the posted complaint.

Oct 06, 2021

Updated by Abhisek Paria Olny pan card problem hora ha please halp me

Oct 06, 2021

Updated by Abhisek Paria Dream 11

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 16, 2021

Verified Support

You can reach out to our Customer Success team by visiting d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. They will be happy to assist you with this.

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I have withdrawn 900 from the dream 11 app on 1st October and i also get confirmation from dream 11 that they had credit amount in my account Transaction ID
UW2021100118221842098735
Bank Reference No.
[protected]
Credited On
2nd October 2021 12:00 AM.
As i have checked my account balance and bank no such transaction is there..
No money i credited to my account and why dream 11 send confirmation mail if they didn't credited money to my account?

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 4, 2021

Verified Support

We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

Kayce's [Complaint's author] reply, Oct 4, 2021

I didn't get appropriate response from there. My amount is deducted from dream and i didn't get that amount in my account even dream11 send me confirmation mail why?

Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 5, 2021

Verified Support

If you have raised a query on our HelpCenter, you would have received an acknowledgement email for the same. Query number is a 6-7 digit number visible in the title of that email. Please share the query number so that we can assist you further.

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Address: Mumbai

Hi team
There is a serious concern which need to be highlighted captain selected % is changing after every over

How come it’s possible
While 2 min before match I selected a captain which was showing .48 % selected as captain
After match started bowler took 1 wkt it started showing 1.09 % after 2 wickets 1.28% after 3 wkt showing as 1.75 % sel as captain
Can you please explain how it’s possible
I have taken all the screenshots for proof
Not only it would stop me to play in dream 11 but will ensure to take strict action as it’s a form cheating with millions of people around

+2 photos

Nov 4, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

Dream11 Fantasy Customer Care's response It seems that you are comparing Contest Stats with the Match Stats. The percentage displayed next to a player is for a particular match and not an individual contest. Hence, there is a difference. We hope this addresses your query.

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Address: Surat

Not credit my 100 rs in my bank account i withdraw tomorrow

+1 photos

Nov 5, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2021

Dream11 Fantasy Customer Care's response An instant withdrawal request usually reflects in your bank account immediately. At times it might take up to 3 working days if there’s a delay at the bank's end. For NEFT withdrawal, it will take up to 3 working days for the credit to reflect in your verified bank account.

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Sir my self rakesh kumar and i am from bihar
I play Dream11 app and have earned money in it
But mistakenly i had verified a wrong pan card in my account and now i am not able to withdraw money
I have requested to change my pan card but the company is not helping me in doing this at all.
Sir help me in getting my money otherwise i will go wasted

+1 photos

Nov 5, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2021

Dream11 Fantasy Customer Care's response No need to worry! You would have received a query number after raising a request from our HelpCenter. Just share that query number with us so our team can assist you accordingly.

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Withdrawal money was not credit in my accouny as it was 5 days to done withdrawal process but still not credit...pls resolve ASAP

+1 photos

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Respected sir, I am muka1807
My amount 760 is deducted due to fair play violence
I don't had knowledge
this
My money is deducted first time due to fair play violence

Sir i played without any risk with my friends

Next time i dont break fair play violence

So please refund my amount 760 to my dream 11 account

My mobile no. Is [protected]

Your sincerely.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 3, 2021

Verified Support

We'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

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Website: Dream11

I have invited my friend to join the Dream11. He used the referral code and registered the same. It's been more than 48hours since he played his first match. But still I didn't receive the invite bonus. Please do the needful.

Dream11 Fantasy customer support has been notified about the posted complaint.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Oct 3, 2021

Verified Support

We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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