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Dream11 Fantasy Complaints & Reviews

dream11.com
2.4
Updated: Apr 19, 2025
Complaints 2772
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1244
Unresolved
1528
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Dream11 Fantasy reviews & complaints page 16

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N
nadeerpmohd
Oct 10, 2021
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Address: Mumbai

How can use my PAN Card with another person account.I need full explanation about that. I can’t withdraw my money to bank account without registering my pan. So kindly help to resolve my complaint soon.
Dream11 Fantasy customer support has been notified about the posted complaint.
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We want to help you with this. Please visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.
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    G
    Ganesh Farakate
    Oct 10, 2021
    Resolved
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    Resolved

    Address: Kolhapur

    I have challenged my friend in contest of 2850 and i have won, but due to fair violation my 800 winning amount was deducted...
    I want to know i was not knowing about what that opponent is creating team and all ...i have played fairly and sincerely then why my money deducted...it's really disappointing from your team ...we are trusting you but you are not giving proper customer care...
    Nov 18, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Oct 10, 2021
    Updated by Ganesh Farakate     I have challenged my friend in contest of 2850 and i have won, but due to fair violation my 800 winning amount was deducted...
    I want to know i was not knowing about what that opponent is creating team and all ...i have played fairly and sincerely then why my money deducted...it's really disappointing from your team ...we are trusting you but you are not giving proper customer care...
    Verified Support
    Oct 16, 2021
    Dream11 Fantasy Customer Care's response     We want to help you with this. Please visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.
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      S
      Sarthak Farakate
      Oct 10, 2021
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      Address: Kolhapur
      Website: I have withdrawal 700 rs and its 3rd day ,but i have not yet received my money in bank ....so please tell what should i do ....

      I have withdrawal 700 rs and its 3rd day, but i have not yet received my money in bank ...so please tell what should i do ...
      Dream11 Fantasy customer support has been notified about the posted complaint.
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      Our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest
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        V
        Vishnu jith
        Oct 8, 2021
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        Resolved

        Cash bonus didn't received. I added 111rs yesterday and 250rs today. But I didn't received cash bonus yet. So do the proceedings.
        Hope you understand.
        Nov 18, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Oct 16, 2021
        Dream11 Fantasy Customer Care's response         We'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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          J
          Jugal Sopra
          Oct 8, 2021
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          Address: India

          I did not open my dream 11 apps .usme fb token error aa raha h please help me
          Dream11 Fantasy customer support has been notified about the posted complaint.
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          We'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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            R
            [email protected]
            Oct 8, 2021
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            Address: Harnaut, Nalanda, Bihar

            Mera new gmail id nahi link ho pa rahaa hai_rajeshkumarkumar6200 @gmail.com
            Dream11 Fantasy customer support has been notified about the posted complaint.
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            We want to help you with this. Please visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.
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              M
              [email protected]
              from Mumbai, Maharashtra
              Oct 7, 2021
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              Address: Mumbai

              As per the offer 55rs cash back on 55rs was suppose to get credited, but I did not receive cash back in account,
              Dream11 Fantasy customer support has been notified about the posted complaint.
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              You can reach out to our Customer Success team by visiting d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. They will be happy to assist you with this.
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                P
                piyush3146
                from New Delhi, Delhi
                Oct 7, 2021
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                I have added 1234 rs in my account as per the offer to add 1234 before 6pm to get a cash bonus of rs 777 but i didnt recieve the cash bonus of 777 rs. Please add the cash bonus in my dream 11 account. Please dont let me feel that you guys are fraud. I like dream 11 a lot.
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                We can assist you with this. To investigate further, kindly visit d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.
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                  M
                  Mitanshu 333
                  from Delhi, Delhi
                  Oct 7, 2021
                  Resolved
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                  Resolved

                  There was an offer of rs 222 cash bonus on adding rs 333 i added the money but didn’t received the cash bonus
                  Nov 17, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2021
                  Dream11 Fantasy Customer Care's response                   You can reach out to our Customer Success team by visiting d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. They will be happy to assist you with this.
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                    K
                    Karan56@
                    Oct 7, 2021
                    Resolved
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                    Resolved

                    Yesterday i won 499 rs...but in my winning balance only i received 257 rs..
                    Today i transfer 179 rs in my bank account .but still now no amount credited into my bank ...wht can i do...i sent a mail 9 to, 10 time .but no response from your end...i want my money back .thts it ..i m so much upset right now ..is it a fraud, ?
                    Nov 20, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 16, 2021
                    Dream11 Fantasy Customer Care's response                     No need to worry! You would have received a query number after raising a request from our HelpCenter. Just share that query number with us so our team can assist you accordingly.
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                      A
                      AshinAg
                      from Kozhikode, Kerala
                      Oct 6, 2021
                      Resolved
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                      Resolved

                      Address: Kerala, Kozhikode (dis)

                      Today ipl match result I have a problem, My dream11 team member jesson holder get one wicket but my winningzone lost, I don't know how???because he is my team member, I want explantion why my winningzone falling down, my 49 is lost
                      Nov 19, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2021
                      Dream11 Fantasy Customer Care's response                       Thanks for writing in. The points keep fluctuating while the match is In-Progress or under Waiting for Review status. Be assured, the correct points will reflect once the winner declaration is done.
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                        A
                        Akshay Chandanshive
                        Oct 6, 2021
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                        Hi
                        I add cash to dream 11 app via google pay on 6th of October amount rs 500
                        It's debited from my bank account but not add on dream 11 vallet
                        I would request you to plz refund my amount of rs 500

                        My contact
                        [protected]
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                        We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                          P
                          Pankaj yadav321
                          from Delhi, Delhi
                          Oct 6, 2021
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                          Sir by mistake register dream 11 with my phone number but this number was already create my orginle account and then open my orginle account this number show new account please my old account back because my old account so many balance please help sir
                          Dream11 Fantasy customer support has been notified about the posted complaint.
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                          We'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                            A
                            Abhisek Paria
                            Oct 6, 2021
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                            Address: West Bengal
                            Website: Digha

                            I am indian West Bengal
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Oct 06, 2021
                            Updated by Abhisek Paria                             Olny pan card problem hora ha please halp me

                            Oct 06, 2021
                            Updated by Abhisek Paria                             Dream 11
                            View replies
                            You can reach out to our Customer Success team by visiting d11.co.in/HelpCenter and clicking on the ‘Contact Us’ button at the bottom. They will be happy to assist you with this.
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                              K
                              Kayce
                              Oct 4, 2021
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                              I have withdrawn 900 from the dream 11 app on 1st October and i also get confirmation from dream 11 that they had credit amount in my account Transaction ID
                              UW2021100118221842098735
                              Bank Reference No.
                              [protected]
                              Credited On
                              2nd October 2021 12:00 AM.
                              As i have checked my account balance and bank no such transaction is there..
                              No money i credited to my account and why dream 11 send confirmation mail if they didn't credited money to my account?
                              Dream11 Fantasy customer support has been notified about the posted complaint.
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                              We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                              Reply
                              Kayce's [Complaint's author] reply, Oct 4, 2021
                              I didn't get appropriate response from there. My amount is deducted from dream and i didn't get that amount in my account even dream11 send me confirmation mail why?
                              If you have raised a query on our HelpCenter, you would have received an acknowledgement email for the same. Query number is a 6-7 digit number visible in the title of that email. Please share the query number so that we can assist you further.
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                                K
                                K K Rahul
                                from Amritsar, Punjab
                                Oct 3, 2021
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                                Resolved

                                Address: Mumbai

                                Hi team
                                There is a serious concern which need to be highlighted captain selected % is changing after every over

                                How come it’s possible
                                While 2 min before match I selected a captain which was showing .48 % selected as captain
                                After match started bowler took 1 wkt it started showing 1.09 % after 2 wickets 1.28% after 3 wkt showing as 1.75 % sel as captain
                                Can you please explain how it’s possible
                                I have taken all the screenshots for proof
                                Not only it would stop me to play in dream 11 but will ensure to take strict action as it’s a form cheating with millions of people around
                                Nov 4, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2021
                                Dream11 Fantasy Customer Care's response                                 It seems that you are comparing Contest Stats with the Match Stats. The percentage displayed next to a player is for a particular match and not an individual contest. Hence, there is a difference. We hope this addresses your query.
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                                  Ñ
                                  Ñiràv Sàngâdà
                                  Oct 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: Surat

                                  Not credit my 100 rs in my bank account i withdraw tomorrow
                                  Nov 5, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2021
                                  Dream11 Fantasy Customer Care's response                                   An instant withdrawal request usually reflects in your bank account immediately. At times it might take up to 3 working days if there’s a delay at the bank's end. For NEFT withdrawal, it will take up to 3 working days for the credit to reflect in your verified bank account.
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                                    I
                                    Its_here_rakesh
                                    from Patna, Bihar
                                    Oct 2, 2021
                                    Resolved
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                                    Resolved

                                    Sir my self rakesh kumar and i am from bihar
                                    I play Dream11 app and have earned money in it
                                    But mistakenly i had verified a wrong pan card in my account and now i am not able to withdraw money
                                    I have requested to change my pan card but the company is not helping me in doing this at all.
                                    Sir help me in getting my money otherwise i will go wasted
                                    Nov 5, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2021
                                    Dream11 Fantasy Customer Care's response                                     No need to worry! You would have received a query number after raising a request from our HelpCenter. Just share that query number with us so our team can assist you accordingly.
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                                      M
                                      Mukesh2505
                                      from Ambala, Haryana
                                      Oct 1, 2021
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                                      Withdrawal money was not credit in my accouny as it was 5 days to done withdrawal process but still not credit...pls resolve ASAP
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                                        M
                                        muk@mil
                                        Oct 1, 2021
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                                        Respected sir, I am muka1807
                                        My amount 760 is deducted due to fair play violence
                                        I don't had knowledge
                                        this
                                        My money is deducted first time due to fair play violence

                                        Sir i played without any risk with my friends

                                        Next time i dont break fair play violence

                                        So please refund my amount 760 to my dream 11 account

                                        My mobile no. Is [protected]

                                        Your sincerely.
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        View replies
                                        We'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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