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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 13

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V
Vinay 79
from NEW DELHI, Delhi
Dec 27, 2021
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Yesterday after I win pak u19 vs ind u19 message comes to me session expires after that my all data loss and money loss
Dream11 Fantasy customer support has been notified about the posted complaint.
We'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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    S
    sandyapa2006
    Dec 26, 2021
    Resolved
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    Resolved

    Today 1st day of IND vs SA test.

    My team includes Mayank and Rahul while Mayank being as captain and Aiden Markram as vice captain.

    Consider the following scenarios-

    1- Mayank playing at 10 and Rahul at 1.
    My ranking is 2198. That means people having mayank as captain and Rahul as vc are 2197.

    2- Mayank playing at 26 and Rahul at 16. My ranking is 6859. That means people having mayank as captain and Rahul as VC plus Rahul as captain and Mayank as VC are are 6858.

    3- Now, when Mayank is at 46 abd Rahul is at 29 then also my ranking should be 6858 because nothing has changed and same people are above me. But guess what...it changes. My ranking is now 7032. How?????
    Clearly sone teams are being included.

    I'm attaching my team along with above mentioned scenarios proof
    +4 photos
    Jan 28, 2022
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Dec 27, 2021
    Dream11 Fantasy Customer Care's response
    Ranks keep fluctuating while the match is In-Progress or under Waiting for Review status. Be assured, the correct ranking reflects after the winner declaration is done. In case of any further queries, feel free to write to us from d11.co.in/HelpCenter and we'll be happy to assist you.
    But that doesn't explain his query.
    Please read his complain carefully and come up with a logical explanation.
    I agree with him. There is no way his ranking can decrease if there is no wicket fall and same players are playing.
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      G
      Gurmeet Chauhan
      Dec 26, 2021
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      Address: VPO khabra kalan fatehabad

      Match is start my app is abandoned no recive my money
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Solve this

      Aus vs eng test - Comment #3936511 - Image #0
      Aus vs eng test - Comment #3936511 - Image #1
      We want to help you with this. Please visit d11.co.in/HelpCenter and click on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.
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        J
        Jishnu Prabha
        from Palai, Kerala
        Dec 26, 2021
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        I joined dream 11 65 rs contest for australia vs england match and now it shows abandoned.
        +1 photos
        Dream11 Fantasy customer support has been notified about the posted complaint.
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          A
          Anish Sancheti
          Dec 26, 2021
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          My Email I'd [protected]@gmail.com Phone no: [protected] My request is that, kindly review my match which I played (AUS VS ENG Cricket Scorecard (TEST) on dream 11 . the match is going on but system shows me MATCH ABANDONED without any reason . And my entry has been refunded but it's not fair as rules. That match surely I won the match. That's why I want my winning money. My username on dream 11 - KAMAR TAJ
          Dream11 Fantasy customer support has been notified about the posted complaint.
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            S
            Sayantan Dańzel
            Dec 26, 2021
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            Address: West bengal, Kolkata
            Website: Dream11.com

            On 26th Dec'21 I joined ashes 3rd test. 2 contests I have joined of 77 rupees.. Deadline was at 5:00 A.M. And I always change my team at the last 2 minutes.. But suddenly the match was started and the deadline was closed. So I was unable to change the team. And if the deadline was showing 5:00 A.M. then why closed 5 minutes before it by dream11.? So I need refund of my entry fee.. Please do the needful otherwise I have to complain in consumer forum about this incident as I have screenshot of the timing too.
            +2 photos
            Dream11 Fantasy customer support has been notified about the posted complaint.
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              M
              mohammd gulam jilani
              from SITAMARHI, Bihar
              Dec 23, 2021
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              Address: At-Andauli, ps-Parihar ,Sitamarhi ,843324

              My Dream11 Level down 109 to 01.
              it restarted from 01 level.
              please, upgread my level 01 to 109or110
              Dream11 Fantasy customer support has been notified about the posted complaint.
              We've highlighted this to our concerned team, and our team is diligently looking into it.
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                N
                Nawa123
                from Baramulla, Jammu and Kashmir
                Dec 23, 2021
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                I didn't get my refund of rs 35 as i had joined a contest for kabbadi BLR VS MUM the match was abandoned but i didn't get my refund
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Planning to join future events like this tho they accept cryptocurrencies as a form of payment? https://casinodayslive.in/blog/different-crypto-wallets/
                We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                  P
                  political storys
                  Dec 22, 2021
                  Resolved
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                  Resolved

                  Address: Delhi
                  Website: Dream 11

                  My account not working today iam reach 27 level, displayed unable user terms
                  +1 photos
                  Jan 28, 2022
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 25, 2021
                  Dream11 Fantasy Customer Care's response
                  There was a technical issue at our end, and which was resolved by our team at the earliest. We appreciate your patience!
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                    S
                    Sk Sk Suhana
                    Dec 22, 2021
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                    Address: Mumbai Maharashtra

                    Meri contest bhi joined nehi ho raha hai, or mein payment bhi nahi car pa raha hu, mein payment options failed dikh raha hai
                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                      S
                      Sk Sk Suhana
                      Dec 22, 2021
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                      Address: Mumbai Maharashtra

                      Mein contest bhi Start nahi ho raha hai, or add cash payment options bhi closed hai, add cash payment options failed dikh raha hai
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                      We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                        P
                        Prince Kumar Chauhan
                        from Azamgarh, Uttar Pradesh
                        Dec 22, 2021
                        Resolved
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                        Resolved

                        Address: 1802, Tower B, Peninsula Business Park, Off Senapati Bapat Marg, Lower Parel, Mumbai 400013, Maharashtra, India.

                        Sir;
                        I was not know about fairplay violation.
                        Dream 11 deducted my winnings.
                        Please 🙏 refund my money.
                        Now next time I care about fair play violation.
                        So plzz Sir 🙏 refund my money.
                        +1 photos
                        Feb 3, 2022
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Dec 22, 2021
                        Updated by Prince Kumar Chauhan
                        Please 🙏 sir,
                        Give my money back.
                        Verified Support
                        Dec 24, 2021
                        Dream11 Fantasy Customer Care's response
                        We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                        We'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                          H
                          Harshit7776867
                          from Darbhanga, Bihar
                          Dec 20, 2021
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                          Address: [email protected]

                          Forward player that i had selected isn't playing but he is in the announced lineup. MATCH-JAMSHEDPUR VS BENGALURU.
                          Please fix these issues and refund my money otherwise i very angry and I'll seriously file a complain against your fantasy app . I know this sounds crazy let's see.
                          Thank you
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          While indicating a player’s inclusion in the starting lineup, the information given by Dream11 is based on data received from the official sources. We request you to use your skills and research about squads and create a team.
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                            P
                            Pooja Vaskar
                            Dec 16, 2021
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                            Address: Dadar

                            I have deleted my dream 11 acount. But still am recieving sms of dream 11.plzzz stop this. Stop sending sms to me. On my number.
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            We'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                              B
                              bashiruudin sayyed
                              Dec 16, 2021
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                              Address: Andheri west

                              I have been noticing from couple of days the team which I selected after the lineouts it says few players are not in line out or final playing team and I do chage the player but later i m prety shock to see that the player was actually selected in playing 11 how thisnis possible today's arsenal and West ham United same thing happed I selected Rowe as a VC but it was not showing in final 11 But later in stats he is there on 2nd no how is this possible plz ans nd reply me this
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              While indicating a player’s inclusion in the starting lineup, the information given by Dream11 is based on data received from the official sources. We request you to use your skills and research about squads and create a team.
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                                K
                                Kapil1118
                                Dec 13, 2021
                                Resolved
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                                Resolved

                                Address: Kangra

                                They cheat on me they didnt give me gl winning prize
                                Jan 14, 2022
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 14, 2021
                                Dream11 Fantasy Customer Care's response
                                We don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                  F
                                  Faiyaz shah
                                  Dec 12, 2021
                                  Resolved
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                                  Resolved

                                  Address: 1802 , Tower B Peninsula business park off senapati bapat Marg, lower Parel Mumbai Maharashtra

                                  Hi
                                  I'm Fayaz shah from jammu & kashmir District Srinagar, I'm playing Cricket DREAM 11 contest since last 3 months approximately, in different leagues, yesterday's game between Galle Gladiators V/S Dambulla Gaints @ Lanka Premium League, the match was declared abandoned due to Rain, my score board panell was shown in winning Zones, but till now my account was waiting for winning amount, during this battle of curiosity I was checking my other matches in complete box where I found same type of situation in other match South Africa V/S Neitherland last month which was shown in winning zone but money was not transferred till now.
                                  Please I wanna know what's wrong with that and wanna reply my querries .
                                  Jan 14, 2022
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 14, 2021
                                  Dream11 Fantasy Customer Care's response
                                  We want to help you with this. Please visit d11.co.in/HelpCenter and click on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.
                                  Waiting for refund money in against the abandoned matches South Africa V/S Neitherland & Galle Gladiators V/S Dambulla Gaints, many days have been passed but till now money was not refund, it's not fair and if it happens again millions of people not played Dream 11 fantasy game .

                                  Not refund money of abandoned match - Comment #3931972 - Image #0
                                  Not refund money of abandoned match - Comment #3931972 - Image #1
                                  Not refund money of abandoned match - Comment #3931972 - Image #2
                                  Not refund money of abandoned match - Comment #3931972 - Image #3
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                                    G
                                    Ganesh Farakate
                                    Dec 10, 2021
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                                    Address: Kolhapur , Maharashtra

                                    I have not received withdrawal money in my bank account...I have raised a ticket but not yet received .From dream 11 team I have received successfully payment msg, but in real I have not received the withdrawal money... So plz give me my fund...
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    If you have written to our HelpCenter, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgment email.
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                                      J
                                      Jaat ji
                                      from Bhiwani, Haryana
                                      Dec 9, 2021
                                      Resolved
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                                      Resolved

                                      After winning some private contest my winning didn't add into my balance, they took my all winning by saying fairplay violation. What should I do?
                                      Jan 15, 2022
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 10, 2021
                                      Dream11 Fantasy Customer Care's response
                                      We want to help you with this. Please visit d11.co.in/HelpCenter and click on the ‘Contact Us’ button at the bottom. Our team will connect with you via email.
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                                        S
                                        suraj09cs
                                        from BAREILLY, Uttar Pradesh
                                        Dec 8, 2021
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                                        Team Consumer Forum,
                                        Please take some action against dream11 company as these people making fraud to Indian Citizens with glamor/trusty brand ambassador.
                                        Concern-
                                        1.They never show complete winning breakup user wise. They only have team file to download, which is not helpful to a user to find whether he is in winning zone or not. By this only they make more than half of prize pool in their own bucket.
                                        2. Why they allow people to participate without having valid kyc? They only ask ask kyc when user wants to withdraw winning. This leads to another fraud where any one can participate with hundreds of team violating there own policy of max 20 team in mega contest.
                                        This means they support fraud n they don't take any concern of happening it.
                                        3. Complete Winning leaderboard is not visible means they bot system too.
                                        4. Millions of dollars company doesn't have live support system neither a contact number where user can complaint about them. They only have virtual chat system, like they have bot players in games. Please action against them.
                                        Me only have lost over 50k, imagine how big is this fraud when they claim they have over 11+ crore player.

                                        Team I can come to forum and can to any level to expose this fraud, please consider this complaint on very serious note.More n more the day passes more n more big will be the fraud.

                                        I want full winning leaderboard of all match which I have participated from them.

                                        Thanks, n rest I will see how can I expose these cheaters, because now it's become motive of my life to expose these fraudsters.
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
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