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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2771
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1244
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Dream11 Fantasy reviews & complaints page 25

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N
naveen acharya2
Apr 17, 2021
Resolved
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26 inr Amount has been debited from my wallet but team has not joined and now it's asking again more money to join

And now on app no option to solve that type of query

It's a small amount but my worry is if in future if that happen for big amount then how to react??

There is no customer care number ???
+2 photos
Aug 5, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Hey, as of now, we don't have a calling feature but don't worry, we will surely get your query addressed via email. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
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    M
    Moain Bashir
    Apr 17, 2021
    Resolved
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    Resolved

    Address: Jammu and Kashmir

    My account has been suspended as my friends account was logged in in my device now the same account whom I have given the referal code has been suspended too...but this the only account I have on dream 11...kindly look in the matter as soon as possible...
    +1 photos
    Aug 7, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Apr 17, 2021
    Updated by Moain Bashir
    Plz solve my problem

    Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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      P
      Prem Tamang
      Apr 17, 2021
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      Website: Dream11

      Actuay I got wining rank 2058699 wining prize for this postion/rank was ₹75 but prize was rewarded to me only ₹50/- in a IPL match between CSK vs PBKS on 17/04/2021.
      +1 photos
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Apr 17, 2021
      Updated by Prem Tamang
      Match date is 16/04/2021

      Apr 17, 2021
      Updated by Prem Tamang
      Encl photo for wining prize details. My game entry fee was ₹50 and I joined the IPL match between CSK vs PBKS on 16/04/2021. MY rank was 2058699.

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        Praveenvernekar
        Apr 16, 2021
        Resolved
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        Address: Hubli

        Team name changed
        Aug 7, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Hey, we allow our users to change their team name once from the default name to the desired name. Post that, no changes are allowed.
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          V
          vishal199109
          Apr 16, 2021
          Resolved
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          Resolved

          I have been creating my team today morning total balance was there 150 only 1 team was created extra 50 rupees has been deducted from my account

          [protected]@gmail.com my login id
          Aug 7, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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            C
            Choraria
            Apr 16, 2021
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            I got a call from this number [protected] he told me that I am calling from dream11 customer care
            One day before in dream11 app I have open 2 accounts so i want to delete one account i wrote this message in query so he called me and he told that i am calling from dream11 and he has deducted 580 Rs from my linked account
            Dream11 Fantasy customer support has been notified about the posted complaint.
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              Address: Mumbai, India
              Website: www.dream11.com

              I am using this app from last two years back and investing in this game at Dreem11. After starting the IPL match no one cannot be select the player or participating to this game. Means everybody can be participate to this game within the time frame or before starting the IPL match and after started the IPL match % of player selection shall be same upto end of the IPL match. But here I observed some discrepancy or manipulating that the player...
              +13 photos
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              A
              Aman12340000
              Apr 16, 2021
              Resolved
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              Resolved

              I am unable to update my pan card

              After log in i submitted all necessory options but when i reach to upload my pan card photo its not working nothing happening due to which i am unable to upload my pan card. I have tried many times. Help me to upload my pan card. My email id is [protected]@gmail.com...
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              S
              SaurabhDash
              Apr 16, 2021
              Resolved
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              Resolved

              Website: Dream11.com

              My Dream11 account has been suspended by Dream11 itself while i have my money in Dream 11 account
              Aug 7, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                S
                stefipopaooo
                Apr 15, 2021
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                Hy . Im Stefan . I have depositing with my Starling account at hopa.com .
                I have try to withdraw 3-4 days in a row but still get decline . They try to blame the bank first . After they say i can t withdraw with Starling after depositing with them . How s this . And now i have send them all my documentation and still taking long.After i give them my Revolut details. But my problem is how can i deposit with Starling and not withdraw using the same card. I have spoke with the bank as well and they (hopa.com) dont even try to send the money . Aspireglobal is the owner off this site . I would like to end this transaction as quick as posibile so i can close my Hopa account. I have all the conversation with them and they even block me on the life chat . I would like to let people know about this scaming site as i know from one off my friends
                Thank you for understanding
                Many thanks Stefan
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                  K
                  Kingkeshav
                  Apr 15, 2021
                  Resolved
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                  Resolved

                  Address: At sahora anandpur Darbhanga 847101 ,Bihar

                  My account has neen suspended without any reason
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Apr 15, 2021
                  Updated by Kingkeshav
                  My account has been suspended without any reason when I have join a contest
                  Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                    A
                    amythp05
                    from Bengaluru, Karnataka
                    Apr 15, 2021
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                    Hi Team,
                    My name is Amit Kumar Pandey.
                    My contact information is [protected].
                    My email id is [protected]@gmail.com.
                    My dream 11 username is Maniacatics.

                    I tried downloading the teams in the 25 crore contest for IPL RR VS DC match 2021 on 15 Apr, 2021. They didn't allow to download the teams to check which teams are playing, so that it can't be changed after the window closes. I am attaching that proof for validation.

                    Also, I checked my score in the contest and I had 56 points at one moment and my rank was 284436 whereas the person with 55.5 points was on number one rank. I am attaching the screenshot for that too.

                    Clearly Dream 11 is cheating people in big contests and this is clear violation of our consumer rights of giving us a fair chance to win. They are deceiving us and making money off the consumer.
                    Kindly help me in this as I have played numerous times on Dream 11 and if they are doing like this, then I have been cheated off with my invested money.

                    Thanks,
                    Amit Kumar Pandey.
                    +2 photos
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 16, 2021
                    Dream11 Fantasy Customer Care's response
                    Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                    Apr 17, 2021
                    Updated by amythp05
                    No talk here, how is it my rank was below others when I had more points? What kind of cheating is this?
                    Apr 19, 2021
                    Updated by amythp05
                    No response from the Dream 11 team?
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                      H
                      Harsh Bakliwal
                      Apr 15, 2021
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                      Resolved

                      BOT Team Created at Last moment

                      I have participated in a match between CIV vs PLG today.

                      1000's of people won from 1st to 10th Rank on the last moment.

                      All these teams were created in the last over of the match

                      This contest was a complete fix.

                      How do we report this and stop this fraud ????

                      Team Name
                      HARSB1479PQ...
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                      M
                      Mitul Miyani
                      Apr 15, 2021
                      Resolved
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                      Resolved

                      My account has been suspended I've even mailed you my details. I'm trying to upload my pan details but I'm unable to do so please help.
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Hey, if you have written to our HelpCenter, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
                      Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
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                        A
                        anitarwtak2
                        Apr 14, 2021
                        Resolved
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                        Resolved

                        I have won 73 rupees on 13th April Match, but credited only 49 in my wallet.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                          S
                          ShubhamKapoor
                          Apr 13, 2021
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                          I won Rs. 1lac in a tournament on 12th November, 2020.

                          Although the timeline says 15th February, I have still not received my TDS certificate for the amount of Rs. 30 thousand deducted.

                          The helpdesk on the app doesn't work as well and keeps on redirecting me to the same page.

                          Can someone please help me out with this?
                          +1 photos
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Hey, our Customer Success team would be the ideal one to address this query. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can update you at the earliest. You may select any query option as you can't find a relevant option and write to us, your co-operation will be appreciated.
                          Amount was not refund correctly

                          Pending TDS Certificate - Comment #3823525 - Image #0
                          Pending TDS Certificate - Comment #3823525 - Image #1
                          Pending TDS Certificate - Comment #3823525 - Image #2
                          Pending TDS Certificate - Comment #3823525 - Image #3
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                            M
                            Manjeet11399
                            Apr 13, 2021
                            Resolved
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                            Resolved

                            Address: N/A

                            I have won 73 on 11 april
                            And 98 on 12th april but both i credited 49 only
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                              D
                              Dar Faixuh
                              Apr 12, 2021
                              Resolved
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                              Resolved

                              Address: PARNEWA near main market, Main Road Parnewa Budgam Mobile no 9906121444

                              I played last 3 months dream 11 but never win any contest I lost my money. As a professional you are cheating the customers firstly stop cheating people's I want my money back otherwise I will legal action against your company.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 12, 2021
                              Dream11 Fantasy Customer Care's response
                              Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. You can use expert insights to improve your skill. Get the FanCode app to get the best analysis & up your game! Download FanCode now: d11.co.in/DownloadFanCode
                              No need to any one's support I already good knowledge as compare to your fancode app. Now it's your fault you cheating the customers. I have a live proof I some one player not in playing today's match then how is it possible 30 percent trust this one player. It's is sence why people chose this one . Basically this is your systemiz teams.You have a big crime
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                                D
                                Deepakkumar9876
                                Apr 11, 2021
                                Resolved
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                                Resolved

                                I have verified my Pan card my bank account but my I don't know why my invitation blocked please help me
                                https://www.dream11.com/handball/profiles?refCode=DEEPA165062YZ
                                ☝️☝️☝️My profile
                                Dream 11 Team
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                  A
                                  Amit1907
                                  Apr 11, 2021
                                  Resolved
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                                  Resolved

                                  Hey dream 11 had captured my withdraw money... They saying it bcoz of fair play voilation... And they can review my account I had not done anything wrong... I just joined a private contest and in thT contest I won... And I play fair with my friend... Their is nothing wrong in that... If that's wrong then why they giving a option of private contest

                                  I want my money back
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 12, 2021
                                  Dream11 Fantasy Customer Care's response
                                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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