Ebay & Sarf Trading — Mobile problem

 
24 Reviews
 Narinder Lamba on Mar 10, 2014
I have bought a Blackberry Z-10 mobile from e-bay.com with one year warranty. After 6 months when mobile stopped working I have sent it back to the mentioned address. Company name is Sarf Trading who is taking care of repair of mobiles purchased from ebay. Now it has been more then 20 days but i Haven't got a satisfactory reply from them about the mobile. Every time I call them they say will get back to you in couple of days. To my surprise they said that the mobile was water locked which is not at all possible at my end. When asking for the proof about water locking they refused and rather said to visit their Chennai office if I need proof.

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Comments

inder_731@yahoo.co.in
I have purchaed Z-10 from SARF trading on[protected], camera is not working, called up several time, written mail to them but they do not reply.
When i have given camra to local service center they said it is out country product, can not be serviced.

Please help me.


[protected]
3rd Reminder

Dear Officer,
Since Morning i had trying calling you on
mobile no [protected] but not getting any response.
Is anybody in your office has manners to reply against your
valuable customer's query or not????
This is our 3rd reminder and still struggling to know the status
of our mobile phone which i have been sent to your office on 10th
September as per yr advice.
pls note, i have a purchased a mobile from your good office hoping
that it would be a fair deal and paid a handsome money to you...
i an not a helpless type of customer who have sending
msg and when no one will replied so sit quietly.
Pls understand, if i will not getting a concrete reply from your
good office by Monday 22nd September, else i would be left with No
Choice to take a legal action against your company.
awaiting your timely response.
Ajit
[protected]
[protected]
I bought sony xperia z at e bay... all are ok.. But the problem is camera quality is not at all good... so please tell me any solution regarding to this..
I bought samsung s5 at ebay but power on off switch not working seller warranty 1 year my order number[protected] but can i do

i bought sony xperia z1 from ebay and it is not working properly...camera shows error. Device Shut Downs automatically. Headsets not working. Mobile Speaker not working and it also over heats quickly
I bought SONY XPERIA z2 from EBAY and it is not working and use only 5 days
Please help me.
my no. [protected]
I brought blackberry Z10 on 1st august 2015 and within three months I found that the speaker of my z10 phone isn't working. As per the warranty card I called the sarf trading customer care and they asked me to courier it to them and they will repair it and send it back to me. The courier has been delivered to them on 10th september 2015 but still I haven't got any calls or emails that I'll be getting back my phone ASAP. If you guys don't return my phone within this week I'll be taking legal actions. Please do send me email or receive my call and confirm that I'll be getting it back within this week.
I must suggest that you guys need to improve your customer care service or else close it.
i have problem with my xperia z2 . its display is malfunctioning, as a horizontal stripe of about a cm is now working properly.and the seller is saying its because of drop.but its not happened due to that.
anyone who can help me plz ping me on [protected] as i want to draw him to court.and yes he is a fraud he is selling refurbished goods.. never trust him
my no.[protected]
Sarf trading purely importing chinese duplicateas...Dont buy from them ... Am also one who got cheated
Sarf trading purely importing chinese duplicateas...Dont buy from them ... Am also one who got cheated
I have purchased a smart phone HTC Desire 626G+ dual Blue Lagoon from ebay.in.
and that was delivered by sarf trading, 20/43 EVK sampath Road, Venpery, Chennai 600007, opp:st.christopher college of education .
(Tin :[protected], CST:1001171 Date :24.02.2010)
I am Ranjit Kumar Pradhan .From Bhubaneswar,
At : Niladribihar near budha park
PS:chandrasekherpur, , sector :2
CP114,
PIN:751021
phone no :[protected]
Email id :ranjitpradhans19@gmail.com
my paisa pay id :[protected]

Some days before, i saw a problem in my htc hand set .(first face the problem in the speaker, only the sound is audible in ear-cord .Another problem is suddenly phone is un worked, when i am talked .After thet phone did not worked and there phone was not charged also.
Today, i am sending my phone by deliver to your trade .Please do it very fast.Because this phone is important for me.kindly i am requesting to you, after receive my phone .You will just call me on ([protected] & my email id : ranjitpradhans19@gmail.com)
i buy a new mobile lumia 640xl in lot mobiles in town in 4 months back. one day suddenly my mobile display not working and i went to Nokia care in kurnool and the mobile problem is display connector its not working he said.the parts also not available in the Nokia stores also. Do you have solve my mobile problem?
Dear Mallikarjuna(Mallikarjuna805),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Did not receive the item

I order the memory card samsung Evo + on 17th of may 2016, with paisa pay Id [protected]and made the payment through credit card.. i did not receive the item.. instead got the mail that this item has been removed from their listings.. but my money is not refunded
Dear Himani Sharma0001,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay
It online payment is worst

Payment

I have book a (Inure Black Casual Shoe For Men Art No15+) in your website and I also pay online by card but order was cancelled but the payment (249)was taken in your website I have my payment pls refund it
eBay.in Customer Care's response, Jun 18, 2016
Dear vijayajith,

Thanks for reaching out to us. Kindly share your Transaction ID at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team EbayDear vijayajith,

Thanks for reaching out to us. Kindly share your Transaction ID at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Complaint against seller

My item its not working. I already mail to the seller, but they does not respond, please help to replacement or refund (paisapay ID:[protected])
ebay seller id:ubergadgets.
eBay.in Customer Care's response, Jun 18, 2016
Dear viji9600,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay
I have bought a Sony Xperia C4 mobile from e-bay.com with one year warranty. After 3 months when mobile stopped working I have sent it back to the mentioned address.But sarf trading give me very BAD service. Sarf trading purely importing chinese duplicateas...Dont buy from them ... Am also one who got cheated.

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