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[Resolved]  Eureka Forbes — address change without any request

Customer id: [protected]

Registered mobile no: [protected]

I had subscribed amc contract from november 2018. Since then only one service i have received. To my utter shock, on may 2, 2019 i received message on registered mobile number that service was done. No one had visited my palce. Today i checked the account details and found that address has been replaced with sumone's else address and benefit is given to the other person. Seems company is taking money and play fraud with customers.

My real address on record of amc contract is b/202, kalpana bldg, atmaram mhatre road, dahisar west. Account details attached herewith.

No service received then too have claimed of service given. Eureka is playing fraud with customers post taking amc amount.
address change without any request
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Complaint marked as Resolved Jun 14, 2019

Complaint Status


[May 03, 2019] Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Eureka Forbes Customer Care's response May 11, 2019 Dear Manali,

I have asked my team from Dahisar to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Priya
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    Eureka Forbes
    Customer Care Service
    Customer satisfaction rating
    72%
    Complaints
    5919
    Pending
    525
    Resolved
    3896
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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