[Resolved]  Eureka Forbes — Aqua guard Water Tank Not Filling Up

Address:Thane, Maharashtra

I am Using This Machine on my Boring Water as it was said by your sales person*(Mahendra Jadhav )* From *Past 2 Months I am facing problem of water is not filling up my tank* Service engineer comes and changed the pipe and told me that water force is not suitable but we checked the force still its not working He changed inlet and outlet cable still not working NOTE: *Service Center People says that this System is not suitable for Sintex Tank in house, but it was WORKING FOR MORE THAN 7/8 MONTHS they say its the policy but your Sales Person never said that this policy while selling the machine* Now the Service engineer suggests that We need to used *PUMP of 2600/-INR* *for water to get force*
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear nilesh1609, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team
This is 2 time I'm facing the prblm, this time outlet water is coming BT inlet is not coming or filling in the tank(drinking water), there is any prblm in my filter and too much off sound also coming in my aguaguard, can u plz help me to resolve this prblm ...can u plz send any person to resolve this prblm or tell how to resolve ..
My aquaguard ro+uv is not working since last two weeks. I am registering complaints everyday but no help. Two technicians came last week but were extremely rude and highly incompetent.

The experience is highly disappointing
I am Using This Machine on my Boring Water as it was said by your sales person*(Rajkumar from Purulia)* From *Past 3 Months I am facing problem of water is not filling up my tank* Service engineer comes and changed the pipe and told me that water force is not suitable but we checked the force still its not working He changed inlet and outlet cable still not working NOTE: *Service Center People says that this System is not suitable for Sintex Tank in house, but it was WORKING FOR MORE THAN 3 MONTHS they say its the policy but your Sales Person never said that this policy while selling the machine* Now the Service engineer suggests that We need to used *PUMP of 2600/-INR* *for water to get force*
Eureka Forbes Customer Care's response, Oct 12, 2019
Verified Support
Dear Sandip,

I will surely help you with your concern. Kindly share your registered contact number/customer ID here, so that I can have my team get in touch with you.

Regards
Anita
Eureka Forbes Customer Care's response, Oct 15, 2019
Verified Support
Dear Sandip,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards
Anita
Eureka Forbes Customer Care's response, Oct 16, 2019
Verified Support
Dear Sandip,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards
Anita
We are experiencing the same problem with our machine at home. The light is blue and it is not filling up the machine. The technician has visited us multiple times and recently a couple months ago.

This is terrible
Eureka Forbes Customer Care's response, Dec 28, 2019
Verified Support
Dear Akshay,

I'll surely assist you with your concern. Please share your contact number & customer ID, so that my team can connect with you.

Regards
Anita
Eureka Forbes Customer Care's response, Jan 13, 2020
Verified Support
Dear Akshay,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards
Anita
Hello,

I am using aquagaurd uv+uf and got my filters changed in junepaid service charges as well as filter charges but now from past month, water is filling up very slowly in the filter. The water pressure i have checked is good, but the filter takes almost to hours to fill . Please provide the solution to this problem as it started sometimes after i got the filters changed

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