Eureka Forbes Complaints & Reviews

Following is the complaint I posted long time back and it has been more than 1 month since I have cancelled my order but no one cares to refund my money. When I posted my complaint here I got a call from their Gurgaon office and was assured immediate action but it got silent post that call. This shows how much pathetic service they have. If any one responsible can sort this out, pl get my money back from these thieves. TX I booked Aquaguard...

Dear Sir/madam, My newly purchased dt-12.02.12, model-aqua sure crystal, sr.no[protected]aqua guard) isn't functioning since before 15 days. I had try to complaint to custmorcare but no any type of response for your side. Therefore I request you please mobilize your team & give your valuable action plan against my subject. Note. Water is life! Warm Regards Sanjib Kumar Pradhan at/po-joda, keonjhar, odisha mbl-[protected]...

Hi, We purchased the highest model in Aquaguard water purifier (geneus) even after one week of getting delivery, I have not got the installation done.After spending so much time on their customer care and wasting money and energy, there is no response except that they will tell the guy wud arrive soon. We made our purchase from Mr. Venugopal (mob:[protected]) in bangalore. The complaint number we registered is 88938291.Invoice number...

I have purchased an Eureka Forbes - Enhance Water Purifier dated 6th June'13, vide receipt no. 054074, amounting Rs. 14490/-. Within one month of purchase the Enhance RO water tap started leaking and the same had to be replaced. The weight sensor of the purifier became non-functional totally on the 15th Oct'13, after which we have registered the complaint on the 16th Oct'13, nobody responded, on 17th Oct'13 we had registered...

Dear Sir/Mam, I am facing recurring problem in my Aquaflow, a UV water purifier, product of Eureka Forbes. Inspite of continuous reminders, no action has been taken. It is always communicated by Service Dealer that part is awaited from Company. Company personnel are not responding to our phone calls and are making fake promises. Water quality in our society is bad and we are exposed to many water borne diseases. Their is a new born...

Dear sir, I purchased aqua guard water purifier(duo) on date 09/03/2013. the sale person(mr. patil) said aquaguard company provide two times free service for cleaning, but till date eight month pass, but i am not got service, i resister complaint about service with phone, and mail, but not reply properly, sale person not pick up the phone. also kalyan branch lady promise me it will come, after repetitative phone, no one come for service....

My vaccum cleaner is not working for the past 6 months and i gave complaints to more than 15 times. Also the product in AMC. Still there is no action from their side. I have all the 15 service request numbers. Name : N Raj Model: Wet and Dry Latest Service req numbers; [protected] [protected] [protected] /73510276...

Water flow adjusting valve of my classic water filter is leaking heavily for last one month. I have already lodged complaint twice. After second complaint the chap came but left without attending saying that plumber will attend it. The service centre doesn.t respond at all.
These eureka forbes fellows takes AMC charges for three years in advance then do not respond at all. Their tall free call centre will simply register the complaint...

HI SIR I BOUGHT VACCUM CLEANER FROM EZONE AND AFTER A MONTH IT DOESNT WORK AND WE CAN USE IT I HAVE GIVEN COMPLAINT ON 1 OCTOBER AND TILL NOW I HAVE CALL SEVERAL TIMES BUT NO ONE IS RESPONSING.EVERY TIME I CALL THEY ARE TELLING ME THAT THEY WILL SEND SOMEONE TO OUR ADDRESS BUT NO ONES TURN UP. SO PLEASE I REQUEST YOU TO DO SOMETHING AS SOON AS POSSIBLE. KOMAIL REGAL SHOES [protected] [protected]...

i have been calling the aquaguard helpline since Sunday the 6th of October for re-installation of my Aquasure Nano RO. Everyday i get a new escalation ticket number and false promise. but till date no one spoke to came in person for installation. disgusting service. i have wasted my whole week waiting for it at home.Below were the tickets raised. 88920217 escalation id 1. 88923915 escalation id 2. 88924369...

I bought a Aqua guard water purifier which still has almost 5 to 6 months of warranty. The product is not able to perform properly for which we have called the service help line close to 6 times for sending a mechanic for providing the necessary service. I even got a complaint numerbn for this from the customer service even after which they have not been able to send a mechanic for performing the service....

I booked Aquaguard on 17th sept 2013 and due to some reason I cancelled it next day via email and call on customer care. I had paid 3100 rupees in advance and since then I have been chasing them on customer call centre 39883333. I have getting response that they ll arrange a call back from sales team but since last 22 days no one called back and my money is stuck with them. I feel so blessed to not actually buy the filter from them seeing...

I am residing about 15 away from Kullu, Himachal Pradesh. The nearest eureka forbs dealer / franchiser is located at Kullu (M/s Dev Bhoomi Water Soln.). I have an I-Nova model water purifier from Eureka Forbs. The purifier stopped functioning on 28.09.2013. on requesting the nearest dealer / franchiser to attend the problem he expressed his inability to attend the machine on 29th being sunday. The service mechanic attended the machine on...

Hi, I am srikanth and from Mogappair chennai. last year one sales man was running behind me for selling aqua guard water filter. even when i refused to buy it he was running behind me to sell it quoting and giving all the promises. last year warranty got expired and they approached me for taking the AMC. i Have also taken the AMC. for last one month water flow was not good in the machine. i have registered a complaint with the...

Sir, The subject item purchased in Mar 2013 and it is warranty period. The fiber pipe is required to replaced. The service reps are asking me to make payment for above item. It is requested to advice your reps to replace the same being in warranty period Thanks M Gunasekaran Mobile - [protected]...

I had complained earlier also and got a few calls from their personel that they would look into my problem immediately, they called to take my address also but no one turned up, this is exactly what has been happening from these people once you take an AMC, they will never turn up on a complaint and will only call to renew your AMC once it has expired, useless company with no after sales service avoid taking a filter from this company mayank...

Dear Sir, 1. My water Smart RO water filter has become non operational. I am trying for the last 05 days to lodge complaint on give contact no. but no one is attending. 2. I have concluded AMC also with the firm for repair. 3. Request understand my problem and immediately attend the complaint. Regards SK Dinkar Q No 205/2 NAD Colony Visakhapatnam -09 Mob no [protected]...

Dear Sir / Madam, I (Akhilesh Verma) have complaint against Eureka Forbes for their services. My water purifier is not working since more than last one & half month. I raised request several times. But they are unable to attend my complaints after several call and no resolution till date. Each time they promise it will be resolved in a day or two but totally hopeless. My customer number is [protected]. It seems total AMC service is...

we had installed an aqua guard gold nova in 2008.i am from mirik, darjeeling. from last year our aqua guard is not in use.no one comes to do the servicing of our aqua guard.last year a technician named prasanjit from malbazar who works for mirik circle came to do the servicing in the month of august and while installing an iron guard he spoiled our aqua guard since then he has vanished.even after continuously calling him he doesn't pick...

The complaint was lodged on 2nd sept, complaint no 72952016.my name is Roma trikha, staying in AIIMS faculty housing, my husband being prof in AIIMS, RESIDING at 419 Khelgaon Delhi . The complaint is closed on 4 the sept without resolving .inspiite of following up with a person called Hassan the eureka executive, and franchise Harinder .after 4 /6days 50 calls to each, a person is sent some thing is done and again we are back to zero ...the...