[Resolved]  Eureka Forbes — aquaguard duo water filter change and amc renew - no [protected]

Address:560100

Lts been 2 months i m being calling u guys for the change of my water filter but it looks like my complaints are falling in the deaf ears. I am being promised that my service will be kept on priority basis but seems like no use the word priority is just a word when it comes to fulfill the commitment. So kindly let me know what should be my next step
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Aug 19, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Eureka Forbes Customer Care's response
Dear Nandini,

Kindly share your registered contact number/customer ID and my team will get in touch with you soon to service your product.

Regards,
Priya
Complaint comments 

Comments

Company
Eurecaforbes water filter co and its service

Product.
Nano ro

Service not provided lodged request first on July and followup did not resolve issues.

Customer id.
[protected]

Request id [protected]
Eureka Forbes Customer Care's response, Jul 19, 2017
Verified Support
Dear Shamsuddin,

I've shared your concern with my team at Hooghly. Be assured, they'll get in touch with you soon to address the same.

Regards,
Priya
Eureka Forbes Customer Care's response, Jul 22, 2017
Verified Support
Dear Shamsuddin,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya
I have purchased ur company RO before five days and all ready instroled by company rep but still TDS not showing good and Water test also not satisfied so that u requested Pl send some good technician for TDS control and water test for my satisfaction hope u will as soon as possible thank u...
Eureka Forbes Customer Care's response, Jul 19, 2017
Verified Support
Dear Customer,

I will surely help you with this. Please share your registered contact number/customer ID and I'll have my team to look into it as soon as possible.

Regards,
Priya
From 4 months am trying to get repair my vacuum cleaner EUROCLEAN WD X2. They take away the product before 2 months
but not yet returned .

my contact no [protected]
Eureka Forbes Customer Care's response, Jul 18, 2017
Verified Support
Dear Prabhanjan,

My service team from Kolhapur will be connecting with you soon to address your concern. Request your patience in meanwhile.

Regards,
Anita

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