[Resolved]  Eureka Forbes — Aquaguard nova model problem

Address: 70018

Sir,
Our Aquaguard enova model developed a problem. There was no bip sound. We made a complain. Technician came and changed the circuit. From next day it did not work. There was no water flow. Again I made a complain. Today technician came but failed to do anything positive. He told that he would come next day again. As a result we are not getting pure water for five days. My daughter is suffering from diarrhoea. We can not expect this from you. I am from 89/5 RAIMOHON BANERJEE ROAD. BARANAGAR KOLKATA:700108. My phone number is [protected]. The machine is in name of PRATIVA GOSWAMI.The problem started one week back. I FEEL THE PARTICULAR FRANCHISE, RESPONSIBLE, IS NOT WORKING PROPERLY.PLEASE TAKE STEPS. IT IS TO BE MENTIONED THAT ÀMC HAS BEEN THERE TILL 2019.
JAYANTA SAMAJDWAR.
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May 15, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
Eureka Forbes Customer Care's response
Dear Jayanta,

I've escalated your concern to my team at Kolkata. Be assured they'll get in touch with you soon with regard to your issue.

Regards,
Priya
Verified Support
Apr 13, 2017
Eureka Forbes Customer Care's response
Dear Jayanta,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
 
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