I had purchased the water filter from Eureka Forbes official website. I requested the return and full refund of my product (Model: Aquaguard Enrich Crest UV 2X). Tried to register a severe complaint regarding the unacceptable level of service I have experienced.
Since my purchase, I have faced the following persistent issues:
Unacceptable Delays & Poor Scheduling: Technicians continuously reschedule visits at their own convenience, with absolutely no respect for my time.
Rude Behavior: I have experienced unprofessional and rude behavior from both the visiting technicians and your customer care executives.
Zero Resolution: Despite multiple calls and formal complaints, no assistance or resolution has been provided by your team.
Due to these ongoing issues and the complete failure of your after-sales support, I no longer wish to continue with this product and request that you arrange a return and full refund of Rs. 9899.10
Order id: FXA1KA5V53518912
Requested product pick up & process full refund.
I sent multiple mails, filled grievance form. Still no action or reply from the company.
The product is lying at my home from one week as it was delivered. We have not unboxed it
They are focused on sales only… no service at all once product is purchased Was this information helpful? | 
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