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[Resolved]  Eureka Forbes — Cheating on the name of free gift

On 1 august i claimed the free gift for renewing the eureka forbes aquaguard amc which was a provogue bag.

I was charged ₹299/- for the same as delivery charges
However no acknowledgement has been provided to me and the money has been deducted.

Also there is no response from provogue customer service and on complaining to eureka forbes their customer service is thinking there is some issue with my water purifier.

This is total cheating the customers

Sad and filing a complaint
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Complaint marked as Resolved Aug 10, 2020
The customer care contacted me finally and updated me about the delivery and the delay as well

Complaint Status


[Aug 09, 2020] Eureka Forbes customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    72%
    Complaints
    5846
    Pending
    531
    Resolved
    3890
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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