Eureka Forbes Complaints & Reviews

We purchased dr aquaguard classic 6 months ago and now it is not working as there is some chip/programming fault in it as per your technician. If a product can get faulty within 6 months of purchase then how can you sure it will not happen after warranty period get ended. Who will pay for fault after warranty period as i am not going to pay a single amount on it. I will take this matter to court if i have to..
I need a new product...

R/s
I am a regular user of your product for the last 10 years and presently i am using product"genius". For it's regular maintenance, i entered to an amc with m/s. Eureka forbes ltd dalibagh lucknow for two years w. E. F 11.07.18 to 10.07.20. However it is distressing to point out that authorized representative eureka forbes ltd dalibagh lucknow is not honouring contractual provision and denying to visit my home for its periodical...

Hi all,
Eureka forbes is brand of purifiers and vaccum cleaners...
But it has another name service cheaters, by cheating customers in the means of general service and spoiling the purifiers "which leads the customer to buy annual maintenance"
Here is the scenario:-
I had taken annual maintenance for aqua guard purifier @ the cost of 4505/- per year. Dated from 17/nov/2018 to 17/nov/2019.
My customer code...

Dont Every Buy Products from Eureka Forbes - Their water purifiers

are of very low quality. The executives will really lick you to sell their

products. Once Sold they will FORGET YOU. If you have any

problem in the water purifier you will BE SHOWN HEAVEN IN DAY

LIGHT BY THESE COMPANY PEOPLE. They never bother to come

during AMC Period to service, They only need...

I purchase
Eureka forbes


I purchase a eureka forbes water purifier pro ro+uv+tds on for rs 27990/- and also get amc on[protected] contract reciept no-[protected]. This product make trouble many times. Many complaint i put to eureka forbes but no solution can come.in my first complaint our product is in gurantee but they not repair it. After ur consideration it get repair. But from beaning i face trouble. I...

Purchased 1 yr AMC ON JAN19 for 5000 rs, UNDER the terms i was suppose to get 3 service in regular intervals . In feb i got Only kit changed and after that no one visited.
following up with customer care from last 2 -3 months but still not received the service, they just close the complain without addressing and instead of assuring to addresses the service they failed and if ask to fwd the call to senior they just put call on holdbr...

Dear Sir/ Ma'am,

This is to bring to your notice that while servicing Aqua Guard at my home the technician (Gaurav) had installed duplicate/ faulty filter kit in the month of May' 2019 for the amount of INR 4650. After 10-15 days water started dripping from the RO and outflow did not stop. Quality of water is still not drinkable. We tried calling the same Technician multiple times but we did not get any response. We were forced...

I have purchased a dr. Aquaguard water purifier in the month of april 2019, at the time of installation the marketing agent and service provider assured me that the purchased receipt and gift item will be delivered by post but till yet i did not received any of that item and also nobody contacted me to provide free service which are offered by the company at the time of sale of this product. The product already covered six month but no service...

I'm from kovaipudur coimbatore. The machine was working properly till the service person came to check the machine.

The service person named durai, the most irresponsible fellow. Twice he came to my house for service, both the times immediately after he left, we have problem in our machine.

1. Oveflow of water from the tank.. Even after we switched off the machine.
2. Leaking of water from the tank from...

We have bought classic+ with extended amc @ 15000/-. Mr. Santosh jha, sales manager promised scratch guard with assured gift. We didn't receive any scratch card. Mr. Jha is not even responding our msg as well as phone.

Further, we have tested water in lab and found presence of bacteria e. Coli and coliform. Upon complaint eureka forbes collected sample and given clean cheat report which is manipulated and in favour of company.br...

Complaint no. [protected] dtd. 15th nov 2019
(Eureka forbes model no : dr. Aquaguard magna uv water purifier)

I have contacted costumer care on 15th nov 2019 and lodged the complaint water purify not working completely, contacted more than 6 times but there is no action taken yet. I have been told many times that technician would visit within 48 hours. But i have waited for almost 6 days but nothing happened.
br...

Your service executive insisted for renewal of amc for replacing the 3 filters of my ro water purifier though under valid amc. After payment of 2 yrs renewal amount also, he has not replaced all 3 filters. He promised to come and rectify but never turned up since 7th nov 2019. More than 90% of water is discharged/wasted and filter water is not enough for use. This is a criminal breach....

I have purchased one aquaguard water purifire reviva uv nxt on 01.06..2019 through online. Now water is not coming through it since last night. I make complained your c/c personel mr. Arnab nath and he assured me for 16.11.2019
But some personal visit today in absence of myself and said filter is not working due to heavy use. I have two water purifire for total four family members. Is it heavy use? Actually i think you are concerned...

Sir,
On my way to home i saw an outlet naming arcane marketing at-badambadi, cuttack, odisha towards ring road traffic where auqa guards of eureka forbes were displayed. I went there and impressed the product i told the company representative present there naming sunil kumar sahu cell-[protected] on discussion i finally decided to buy one reviva nxt as i live in balangir. I bought the product he also accompanied me to bring the product...

I have invisipure ro with pressure tank model...3 yrs completed.. After 1 st year free service when parts changed i asked the technician it’s duplicate... That time they told me company provide us only this parts which are duplicate parts... Then after i purchase 2 yrs contact...in this contract they replace the duplicate parts... How can i trust on company when they provide duplicate parts... Pls solve this issue.....

Dear sir/madam,

I'm your aquaguard water purifier customer. I have used purifier since last two years and my customer service experience is very worst. Last five months no mandatory services has been done by your side, only we get messages regarding your service. we have facing many issues in our aquagard water purifier. Engineer only visited my home but problem still exist. He only promised on phone for repairing of...

I have purchased aquaguard crystal water purifier on 14th november 2018 and as per 1 year contract it ended on 13th november 2019.

Last visit was made by a service care representative, that is when it was occurred to us that the card where they maintain the records of the earlier services been done was forged, no one ever visited before 2nd november but the service record book had 2 entries of 13 may 2019 and 22 july 2019....

I am writing from Dairy circle bangalore,
I am changing the filters every 4-5 months by paying 4500 Rs, Every service request they are only intrested in AMC. i said no to AMC, then are talking this machine gone everything, PMC, adopter, chip, and Filetrs. total they asking 9000/-, For AMC he asked me 9500 Rs, Now he is asking 9000 for repairs. useless machine and poor service.

from alst 2-3 weeks, they are askingonly...

Purchased a new purifier from flipkart not working since day one. No one is taking respondibility. The installation guy came twice and he also suggested for replacement. Inspire of calling several times no one is respinding. Need immediate action. If we don't get proper answer we would take strict action the product is purchased for a price and was not provided free of cost. We may go till consumer court of required....

This company has committed a fraud. I have taken two year maintenance contract by paying rs 8050/-. But not once their service person visited my place. Water puy completely stopped functioning. I raised service request no.[protected]. I was assured immediate response and technician support. No body arrived. I have called the service centre for four times and escalated the issue as well, no action is taken. I believe only option now is to taken...