I would like to file a formal complaint against Eureka Forbes Ltd. for their failure to provide service despite my active Annual Maintenance Contract (AMC) and multiple escalations through their official channels.
📄 Complaint Details:
Company Name: Eureka Forbes Ltd. (Aquaguard)
Product: Water Purifier
AMC Validity: 2 Years (currently active)
Customer ID: [protected]
Issue: No technician visit or service provided even after repeated follow-ups.
Attempts Made:
Customer care (calls, chats – no response)
Social media (Twitter, no resolution)
Escalation to [protected]@eurekaforbes.com
Technician falsely marked job as "spare parts needed" without visiting
📢 My Concerns:
Negligent after-sales service despite AMC
Lack of accountability and no timeline shared
Extremely poor customer experience
Misreporting of status by service staff
I request your support in helping me bring public attention to this issue and hold Eureka Forbes accountable. I am also prepared to pursue this further through the consumer forum if needed.
Please publish this complaint on your platform to raise awareness and help initiate action.
Regards,
Soumen Saha
Email: [protected]@gmail.com Was this information helpful? | 
Post your Comment