Eureka Forbes Complaints & Reviews

Their service is pathetic. Even their CEO is good for nothing. It has been two months I complained to their CEO Desk regarding the problem of my AC and still it is not resolved despite of various followups with them. All the time they open a new complaint and then it is closed without resolution. After many followups, their technician visited and he took out the faulty parts for replacement but unfortunately still even after 2 months they...

I have raised complaint since 9th September an12 th October CM[protected]. no service was given and booked as free service from our amc. customer id [protected].as your call is chargeable i am repeated calling for service neither service is provided .assigned technician is not picking the call for repeated calling .we are not getting any repair service .i request u u to refund our amc amount as there is no service no reply for our complaint....

Complaint No: CM[protected] dated 06/10/2023
Client Code :[protected] created on 07/09/2023
I wanted to change my old Aquaguard filter due to smell in filtered water. So I enquired with this company. They sent their field sales executive Mr Yogesh Madan to my home.
I was oversold a purifier with RO technology by their Sales Executive Mr Yogesh Madan. As we get municipal water once a week in Aurangabad,
I had...

I got a call saying from Eureka Forbes saying AMC service is due and AMC is expiring, person came and changed filters and renewed the AMC by collecting 9.5k for next two years. This happened in sep 21st 2023.

Now today got again call from Eureka saying AMC is due and we informed it was done last month and listening to this, he said it might be fraud, please check the receipt. When we checked we realized it's something AqUAGuard...

Aqua Guard Glory water purifier installed at my place on Feb 27 2023.
Since I am staying in high rise building installation engineer said I have to buy pressure guage to control the pressure and external filter/candle. And he asked me to pay 2805 Rs for the external filter & pressure controller.
When i asked for invoice, he said I have to pay first and then I'll get the invoice from company on my mail but that's not done. br...

Sir I have CONTACTed Eureka Forbes as my water from water purifier taste bad and they sent a Authorised technician today he checked and told that water flow is good no problem so we have to change membrane and cost will be low with AMC plan and made me pay for 3 yrs AMC rs 8564 which he said Only Rs 8189 you will get bill and rest I will send you in two days now the person manipulated me and said that the motor (diaphragm pump) as complimentary...

I raised complaints fir the servicing of my Aquaguard purifier on 28th August and 5th October 2023 under the service request numbers CM[protected] and CM[protected] respectively. However even after frequent calls to customer care, the service requests are not attended yet....

Hi Team,

I took gold membership with Eureka Forbes customer, and I called multiple times and also drop mail too.
But still today not response no service.

They are taking time but still not resolved. My kids were fever with Virus Fever because of drinking another.

Please help me....

I have wrongly booked AMC Silver package on 09.09.2023. I have requested frequently requesting to change package silver to Gold. I am purchasing water barrel from market and fulfil requirement. Kindly cancel the silver package thereafter I am able to book gold package....

Please refund my money 5800rs, in my googlpay no [protected], because i give money 5800rs at[protected], but do not do service watr qurifite, sinse 5 days, thre was no any responce...

On 25th Sept I got my water purifier serviced from Eureka Forbes. The payment done for service and part replacement was Rs 1005/- but the invoice was given only for the service charge of Rs 530. I have been following up with Eureka Forbes for last 1 week and have only got the same scripted reply 6 times.

"We would like to inform you that your complaint has been escalated to our concern team.
Your complaint CM[protected]...

I had ordered and paid online for
Dust Filter - WD X2, XPERT & Wet & Dry - 2nos through the eureka Forbes online shopping portal
But I received Aquaguard water softener regeneration media
I immediately sent an email to [protected]@eurekaforbes.com
with all the relevant details and photos
But till date no action has been taken despite my many reminders...

Vaccum cleaner WD X2 spears quality very worst. The company only focus for selling machines not spares. Service charges and cable card cost is too much higher....

https://www.consumercomplaints.in/eureka-forbes-b100132

Even after complaining here on[protected] since yet no action not even a phone call has been received....

I have bought water purifier from Eureka forbes
Dr. Aquaguard Classic+

Service request
CM[protected]

Date of booking service request :[protected].
Schedule date of service request :[protected]

Despite of buying an AMC no prompt service is given by company.

I have escalated the request many times but still no response.

I believe its total...

During end of Aug'23 your Sales Officer Sri Avijit Saha approached us to replace our existing Dr. Aqua guard RO+UV, citing example that our machine is an old model going to be obsolate soon. At present Company is offering latest model with good cash backon our existing machine. When told that we hv 2yrs AMC running for it he offered to return the AMC amount also.
Based on his statement we agreed to replace our existing machine.br...

Mujhe eureka forbes se call aayi shobhit naam ke bande ki euroclean i clean machine ke liye jisme do log the eik atul bhi the jinhone mujhse 11690 liye or raseed mujhe 6690 ki dii jisme inlogon ne apna commission liya haii
Mujhe paise waps chahiye kyuki wo machine chalte chalte band hoo gayi hai. Ye Shobhit Yadav ka nmbr hai [protected]. Ab call krrhe hain to bol rge hain mujhe kuch ni pata...

After booking their AMC for one year from 9th September 2023 till today I'm requesting them but no one coming for service. Sending email getting reply that in next 24 hours problem will be resolved but God know which 24 hours they are talking about, 2400 hours overs but no response.
To be very honest, I never face this kind of poor service ever in my life. Very Very disappointed and unsatisfied with Eureka Forbes.
Can any one...

I have been following up on my service request for water purifier since the last 8 days. Unfortunately, no resolution has been provided yet. Everytime I escalate it or call the customer care, they say the technician will visit you on priority but 8 days have gone by and haven't even received any confirmation.

Same thing happened when I emailed the CEO desk two days ago and they made fake promises of prioritizing the issue.br...

Hello horrible and pathetic team,

i have a repair request tracing from more thn a week.

nobody has responded me so far your backend team is full of Buffon who picks up the call and make all nuisance possible under the sky.

Now, please take my complaint number seriously as i have paid the money to you guys.

please repair the filter or install the new machine as soon as possible.br...