[Resolved]  Eureka Forbes — customer care not responding despite multiple request raised

Address:Mumbai City, Maharashtra, 400709

Pathetic is not the word here to describe eureka forbes customer care. we have raised a re-installation request no [protected] on 26th Nov and again on 29th Nov and again on 1st Dec and again on 3rd Dec. But Eureka Forbes call center and customer service has been totally ignorant to all calls and requests. eureka forbes is very proactive in collecting annual maintenance cheques from us but they ensure there is no action on complaints and request that customers raise. Eureka Forbes
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
Eureka Forbes Customer Care's response
Dear Jayaa,

My team in Kopar Khairane has been informed about your product installation request. They will definitely complete the same at the earliest.

Regards,
Piyush
Verified Support
Dec 09, 2019
Eureka Forbes Customer Care's response
Dear Jayaa,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Piyush
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7758
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information